[Resolved]  Andhra Bank — Money deducted but not credited in account

Address:West Godavari, Andhra Pradesh, 534350
Website:www.andhrabank.com

Regarding this query I have written so many but still now my problem was not solved, still now my money 11500 not came to account, please help me regarding this case and pls issue my money, this is my 10th mail regarding this case
Account number [protected]
Bank name ANDHRA BANK
Beneficiary name uppuluri padmavathi
City KOVVUR
Ifsc code ANDB000031

Card no:[protected]
Transaction date :-18/4/2017
i have raised a charge dispute also but still now my money not cam to account and customer service also very wast, irresponse
and i recived above details from my destination account where i done a transaction.

We refer to your telephone conversation with Georgy from our digiService team on[protected] regarding your digiSavings account.

We would like to inform you that Top up using your Andhra Bank Visa Card ending with 9482 failed at the payment gateway. Below are details of the Top Up.

We request you to contact your source bank to check the reversal of funds as the top up failed at the payment gateway.

Date


Amount


Last 4 Digits of the Source Bank Debit Card


Payment Status


Failure Reason


Comments

[protected]


11, 500


9482


Failed


PBE10002-Unable to authorize


IHMP[protected]

[protected]


11, 500


9482


Failed


PBE10002-Unable to authorize


IHMP[protected]
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Sep 25, 2020
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Apr 28, 2017
Srinivas Gollapalli's response
Even though my ₹3000/- transaction cancelled my money is not debited into my account! I thought i would be debited as soon as possible but it wasn't! I'm short of money and i need to pay that amount to some other person to whom i have pay urgently! So i request you to go through this complaint as soon as possible and get money debited back into my account! Thank you
May 01, 2017
Updated by achyuthram12
contact details;-[protected]
mail id;[protected]@gmail.com
Complaint comments 

Comments

I did a transaction of ₹1500 and it was a failed transaction i complaint twice about it but no action has been taken. Its about been 2 months but still there is no action.
International transcations like neteller is not working
Sir. My credit card statement not coming every month and increase my credit card no details please cooperation Thanking you
I have entered amount rupees 3000/- but the transaction was cancelled, so i thought money would be debited again! But i did not, so i request you to go through that complaint and get back my money fast as i am short of money and i need to pay this money to other party! So please consider as immediately as u can

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