[Resolved] Andhra Bank — money deducted but not refunded

 
1 Review
 Kesavkumar gaddam on Feb 13, 2018
Money is deducted from my account
But not added to paytm.
So please refund my money of rs.4000.
I have done transactions of rs.2000 for two times.
Both the times money is deducted from my andhra bank account but not added to paytm account.
I put complaint to paytm.
They replied that, it is related to bank and money is not transferred to paytm wallet.
Complaint marked as Resolved Mar 22, 2018

Complaint Status


[Feb 13, 2018] Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Andhra Bank Customer Care's response, Feb 13, 2018
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your account details which includes transactions details, account number along with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Andhra Bank Customer Care's response, Feb 18, 2018
Dear Customer,

We are awaiting for your account details which includes transactions date, transaction id, account number along with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
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    Andhra Bank - money deducted but not refunded