[Resolved] Andhra Bank — my saving account deduction issue | |||
Hello, On[protected]:00pm had an arrival to the restaurant ordered food and by 12:00am when tried to pay the bill with amount 666/- using andhra bank debit card it took sometime to load on and thereby i entered the pin. Within 3-4 minutes of duration i received an error that the transaction cannot be processed please try later. Even tried later but the same error popped-up (Declined). As it was taking longer time i had to pay the amount from another account. Later on by 1:20am i receive a message that 666rs/- amount is deducted from my andhra bank account. Whereas i had already paid money on my bill and when the error clearly stated that the transaction cannot be processed how can the amount get deducted!. Also i approached restaurant people stated that the issue with bank transitions nothing to worry it will refund in 24hours but still i dint received the money Kindly check and do the needful. Also you can check with the restaurant reception (Restaurant - mrcb, location jntu, phn no:[protected] My account details. Branch - gajjularamaram Account number - [protected] Account holder name - vemula suren kumar Was this information helpful? | |||
Nov 5, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Oct 03, 2017 Andhra Bank Customer Care's response Dear Customer, We would like to inform you that an amount of Rs. 666/- was reversed to your account on[protected]. Regards, Andhra Bank Customer Service | |||
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+91 40 2312 2703 [Help]
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5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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Name - Vemula Suren Kumar
Contact - [protected]
Mail id - [protected]@gmail.com
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Andhra Bank Customer Service