Andhra Bank — Refund initiated bu flipkart but not reflecting in bank account

I ordered "Auto hub black, brown leatherite car pillow cushion for universal for car" product in flipkart on 16th october 2020. i canceled that order on 10th november 2020 since flipkart did not deliver on promised date i.e, 29th october 2020. flipkart initiated refund on 10th november 2020. flipkart team said amount should reflect in account by 11th november 2020, amount didnot reflect in bank account and when i contacted regarding my issue they gave me this bank reference number.

Bank reference no:[protected]
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