[Resolved] Andhra Bank — Refund my amount

lalithashiva

from Bangalore, Karnataka

Address:

Bangalore, Karnataka, 560037

Dear provider,

I am shiva. Actually yesterday[protected]:45 pm went to atm for withdrawing a money of rs.600. But unfortunately that atm shows me to unable to process and also deducted rs.600 money from my account. I am also checking personally through internet banking. So, can you please check and refund my deducted money to my account. I attach that transaction details as image. Please check and let me know.

My account no:[protected]
Name:g. S. V. Prasad

Thanks in advance

+1 photos

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May 27, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Apr 25, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Apr 25, 2017

Updated by lalithashiva Dear Provider,

iam shiva. As per your requirement i sent my contact and mail

Shiva: [protected]
:[protected]

mail:[protected]@gmail.com

thank you

Verified Support

Apr 26, 2017

Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service

Apr 26, 2017

Updated by lalithashiva Dear provider,

iam very glad to see your message.and one more thing i forgot to say.. iam using my another ATM at the same time of what the above incident happen . that ATM will works and transaction successfully... i[censored] want i will send that transaction details also.so please consider my problem and revert me back .

thank you

Apr 29, 2017

Updated by lalithashiva Dear provider,

I didn't get any update information from you people ..please send me as much as possible

May 03, 2017

Updated by lalithashiva Dear provider,

As per your requirement i sent all my details.but i didn't get ant response from you people.can you please tell me my complaint Id and status of my complaint.

thank you

May 07, 2017

Updated by lalithashiva Dear provider,

Still i didn't get my balance . if my account has minimum balance i didn't pay any extra money for minimum maintainance charges .because of you people will not respond properly for my complaint still now i didn't get any mail or message from you.
so please kindly revert my balance .

thank you

May 07, 2017

Updated by lalithashiva if my account has not minimum balance.. i will not pay any extra charges..or i put my account has empty.so please consider my problem and contact me as much as possible . i sent my contact and mail id as per your requirement.

thank you

Verified Support

Jun 05, 2017

Andhra Bank Customer Care's response Dear Customer,

We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue.

Regards,
Andhra Bank Customer Service