[Resolved] Andhra Bank — Refund regarding

Reeni Vimal

from Chennai, Tamil Nadu

Address:

Tirunelveli, Tamil Nadu

I was trying to book a ticket online in Air Carnival website on March 6, 2017 and it didn't book, it came unsourced error, but the money was taken. So I raised a complaint to Andhra bank on that day itself. Till date today May 9, 2017 I have not received my refund money of Rs.2896. Whenever I call the customer care, they ask me to wait for 7 days, I have waited long enough for 3 months.

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Jun 25, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

May 18, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Verified Support

May 24, 2017

Andhra Bank Customer Care's response Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service