[Resolved]  Andhra Bank — Regarding debited amount rs.1000 from my saving account

Address:500016

Hi team,

Initially i have tried to withdrawn rs. 1000 from ameerpet idbi branch (Hyderabad) on 27th apr 17 but no luck. After that i have tried withdrawn from vengalraonagar indian bank branch on 27th apr 17 but no luck. Then i have logged in netbanking on the same day, rs 2000 is deducted from my account. I called to andhrabank customer helpdesk and they told you will get with in one week. But i got only rs.1000 from idbi branch on 15th may 17. Still i didn't get rs. 1000 from indian bank. Now i called once again andhrabank customer care, they said as per system records 3rd may 17 you have withdrawn rs 1000 in vengalraonagar indian bank and its technical issue, you got a message.

Finally, what i am saying is due to some technical issues andhrabank got late alerts in system that's why 27th apr 17 transaction is showing as 3rd may 17. So, could you please look at my transaction history and please refund my rs. 1000 as early as possible.

Could you please help me to return my rs. 1000 from vengalraonagar indian bank branch. Please find the attachment for more details. Kindly do the needful as early as possible.
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Jul 14, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 13, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
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