[Resolved]  Andhra Bank — Regarding stuck on my refund

Address:500002
Website:www.andhrabank.in

I have booked a ticket from new delhi to hyderabad at kachiguda station (Hyderabad) through debit card.

Details of journey :-

Coach - 3a
Train - telangana express
Source - new delhi
Destination - hyderabad
Cash deducted - 1760/-rs

Cancellation details :-

Cancellation date[protected]
Cancelled at - kachiguda station, hyd.
Cash to be refunded - 1570/-rs

Pnr no.[protected]

I am writing this complaint on[protected] & i have been thrice to kacheguda station, twice to sbi bank & also andhra bank to know the processing of my refund.
As per customer care, it shall take 5 to 7 working days for returning the money, but it has taken around 5 months & still counting.

Kindly, refund my money as soon as possible.
I am attaching a andhra bank receipt which i got at station while making the cancellation.

Please let me know the transaction status of given receipt.

Yours truly,
Ali ameer
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Aug 26, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jul 06, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Jul 18, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
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