[Resolved]  Andhra Bank — reopen of compliments at[protected]

Address:

Lucknow, Uttar Pradesh, 226018

My call (At[protected]) has been closed before resolving the issue. First of all i want to put into your notice that i live in doha, qatar and hundred times i have mentioned in my complaints that my atm card is here with me only so please do not try to give me your irresponsible and shameful excuses that - "please advise the customer that atm transactions cannot happen without valid card and pin".

I have been already well aware of your poor and loose banking system since this incidence has taken place and i am sure that you are well aware of all such kind of fraudulent transactions within lucknow in recent times. We do not expect above mentioned reply from a reputed bank.

Also with this i am not interested that how someone can withdraw my money which was earned by blood and sweat without using my atm card that is your part of investigation and i am very sure that hundreds of such complaints have been lodged in past days and if you still say that atm transaction is not possible without valid card and pin that shows how much dark you are living in with a backward and insecure techniques of your banking system.

Look, i would like to quote again that i do not want to receive mails with your fancy excuses. I want the reversal of my transaction e. I. 25000.00 inr witch was withdrawn illegally.

Looking at your mails it seems like i have been joking with you for mare than a month but do not assume that. I have also done the fir in police about this matter and the fir complaint number is[protected] for your reference. Please avail me the cctv footage also of the atm machine from where the transactions were made for the further investigation.

I had opened my bank account in your bank for safety and security of my money not for the frauds, and if this has happened then it raises a big question mark on your responsibility and safety system.

Please complete you investigation on this and reverse my amount asap.

I am giving below my account number and contact details and i request your serious attention on this matter.

Date of despite transition - 19/05/2018

A/c holder : prateek khare

A/c no. [protected]

Debit card no. [protected]

Phone no. (India) +91 [protected]

Doha, qatar : +[protected]