[Resolved]  Andhra Bank — withdrawal has been failed, but money cut off in my account.

Address:517501

I have withdrawal rs.1000/- on kotak mahindra bank, near maruthi nagar, at tirupati, 517 502, andhra pradesh. While in my withdrawal i got message that "please wait while your transaction is being processed" after few seconds it was failed and then i got the message to my mobile number which is linked with bank account - "the amount 1000/- has been debited to my account". So i did not get any cash to my hand. This was happened to me twice. Same i got this situation when i withdrawal cash in karur vysya bank at tirupati bus stand, andhra pradesh. So can you please help me how can refund money to my account and how to give complaint on this actions.
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May 22, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Andhra Bank Customer Care's response
Dear Jayakar,

This shouldn't have happened. We request you to visit the following link http://bit.ly/2vxicW4 to get the nearest branch address and you can also call on our toll free number[protected] for further assistance.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Cr card no 6528 xxxx xxxx 9005 new one

activation problem
Hi,
my name is P . ASHRAF VALI holding an account in andhra bank in B Kotha kota chittoor district Andhra pradesh, recently i have upgarded a new debit card personlized card visa debit . my debit card has arravied to bank but pin has'nt arravied its over a month now.
Andhra Bank Customer Care's response, Apr 18, 2018
Verified Support
Dear Ashraf,

We are sorry for the trouble. Please visit your Andhra Bank home branch to get information about Debit Card pin or you can call on our toll-free number 18004251515 for further assistance.

Regards,
Andhra Bank Customer Service

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