Andhra Bank — Wrong debit of rupees 10,200/- at POS

Address:

Bangalore, Karnataka, 560040

Respected sir/ Madam

This is Gurunath Kulkarni having account in Andhra bank, I have purchased a mobile worth 10, 200/- on 28/-4/2017 at ONTRACK Mobiles and laptops. For payment purpose I swiped my Andhra bank ATM cum Debit card. First swiping POS machine showed some internal error, when i swiped second time it was successful. But amount is debited from my Andhra bank account 2 times according to the sms I recieved. Totally 2*10, 200 is debited from my account. I contacted customer care but problem is not yet resolved. I request you to kindly solve my problem.
My account details and screenshot of sms I received is attached with this complaint

Please do needful and reverse the amount earliest.

Thanking you.

FROM,
Gurunath Kulkarni
A/C-NO- [protected]
PHONE NO-[protected]
EMAIL [protected]@gmail.com