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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: May 25, 2026
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So far, so good. Andhra Pradesh State Road Transport Corporation [APSRTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Andhra Pradesh State Road Transport Corporation [APSRTC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 10

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R
Rocky232
Dec 17, 2022
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Respected sir, I'm rakesh let's getting to the main point that I ve booked a ticket from As Rao nagar (Hyderabad) to Podili on 13th December 2022 around 23:30 pm, money has deducted from my bank ie 617RS but ticket hasn't booked still not refunded the money
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    B
    Buddy nobi
    from Venkatagiri, Andhra Pradesh
    Dec 16, 2022
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    16/12/22
    Buss no.2839
    08:20am
    VGR to TPT
    The conductor was very abusive and shouting on me that I didn't took the ticket but she never came to me and atleast asked me I was waitingfor her to come and take the ticket I had my money held in hand she just told me that she can't come to every body to take ticket rather we have to go to her
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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      B
      Buddy nobi
      from Venkatagiri, Andhra Pradesh
      Dec 16, 2022
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      Today 16/12/22
      Buss no 2839
      8:20
      Vgr to TPT buss
      The conductor was very abusive and shouting on me that I didn't took the ticket but she never came to me and atleast asked me I was waitingfor her to come and take the ticket I had my money held in hand she just told me that she can't come to every body to take ticket rather we have to go to her.
      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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        S
        Shaik Karimun
        Dec 15, 2022
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        Hi Team,

        I’m travelling from Vijayawada to ponnur.

        Conductor shows partiality between two passengers, there was no stop for narakodur but conductor gave permission to one person but mother passenger asked person to take his kid (1year ), but drivers didn’t stop the bus for 1min and spoke very rude to mother passenger even conductor supported the driver.

        Please take necessary action on both driver and conductor for there rude behaviour with a lady.
        Bus details find below,
        AP27TY
        1509 - bus started from Vijayawada at 3:47pm on 15/12/2022.
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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          R
          Ramakrishna Marisetty
          Dec 13, 2022
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          Address: Rajamundry

          He is not applying the discount given to the student pass holders on express bus whlile others are applying
          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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            V
            Venky2312
            from Tirupati, Andhra Pradesh
            Dec 9, 2022
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            Good evening sir/madam, I booked a ticket from Tirupati to Kurnool on 9th Dec, 2022. The ticket was not booked, but my money was deducted.
            I want my money return to my bank. Could you please solve this issue.
            Thank you,
            Venkatesh
            Transaction Number :[protected]
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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              H
              Hemavani
              Dec 8, 2022
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              Address: Tirupathi

              Me and my daughter of age 10 years running(DOB-29 July 2013) were travelling from Pileru to Tirupathi. The bus conductor charged full ticket for the kid as well. when asked he was arguing that any child whose age is 10 year running should need to pay full ticket fare.
              that is not correct as per the details provided in APSRTC website.
              Tried to communicate the same by showing the details and questioned them they were not at all listening and moved on
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                K
                kiran kkr
                Dec 8, 2022
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                Hi this is kiran,
                I have booked a round ticket with reference no: [protected] in apsrtc online Booking.

                Due to transaction failure during the online ticket reservation at apsrtc,
                they have deducted Rs.54/- as gate way charges and refunded the balance amount. When the ticket is not generated how they will deduct
                Rs.54/- as gate way charges.?

                such a worst and disgusting services giving to customers. how we can trust you in booking tickets through their online portal. please take any actions with this issue. payment failure is not our fault then how can they take charges on deducted amount.
                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                  M
                  Mir sameer hussain
                  Dec 8, 2022
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                  Respected Team,

                  My name is Mir Sameer Hussain I have booked ticket from hyderabad to machilipatnam service no.3697 and seat no. 23 &24 amount deducted is 1348/- I have paid through phonepe
                  utr no.[protected]
                  And transaction ID T2212080036579301585390
                  Journey date Dec 9th 2022
                  Please refund my amount

                  Thanking you
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                    S
                    Siddhu Snigdha
                    Dec 5, 2022
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                    Address: 55t bus

                    He shouted me because I didn't give seat to senior citizens. Actually I am standing .he shouted and he scolding me .not anytype of nusence there.why should he shouted at that situation.nothing like he is showing attitude.
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                      S
                      sugandhika
                      Dec 5, 2022
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                      I'm travelling with my daughter aged below 5 years from Srisailam to Kodumur in APSRTC bus today i.e on 5 dec 2022. The conductor asked my daughter's aadhar.. I gave aadhar to the conductor.. He asked my daughter's name while seeing the aadhar. I told him name.. again he asked is she a girl r boy.. i answered him my daughter is with "gundu".
                      How can I prove is she a girl or boy?
                      Then the conductor argued with me based on his bad experience with one of the passangers.. He doesn't give minimum respect to me.. He shouted on me infront of co-passengers... How can he irritate on me because of his past experience... This is very worst experience to me..
                      Bus no: AP21Z 0821
                      Service no: 51125
                      Srisailam to Yemmiganur service..
                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                        S
                        Sujatha Arava P
                        Dec 4, 2022
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                        As per the above subjected bus, the conductor who was in this bus is very rude and spoke harsh words, not even was respectful towards me and my family. He abused us on road for being late for 2 mins, over the call and also directly.. felt very insulted and embarrassment in front of entire bus passengers he spoke very abusive. Kindly take this as complaint against him
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                          S
                          SIDIK
                          Nov 29, 2022
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                          Address: MADANAPALLI TO KADITI BUS

                          KADIRI TO MADANAPALLI BUS NO. AP03T2551, Date :[protected], Driver Bus stop To AApadam Ledu and Bad Driving,
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                            R
                            [email protected]
                            Nov 19, 2022
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                            Address: 25.9.21,dasannapeta,vzm.535002

                            1st of all I complement for the face lift. Looking fine . The engineer should be complemented.
                            But, every thing is ok. One negligence, ie., shut down of RO water plant. Why?
                            Admn. Should attend to it immediately
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              R
                              [email protected]
                              Nov 19, 2022
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                              Address: 25.9.21,dasannapeta,vzm 535002
                              Website: Apsrtc

                              First of all I complement the vzm complex fr it's wounderful face lift, ambience, comforts, cleaness. Iam happy to see a new complex.
                              But one lag admn.
                              Provided RO plant. But not working. This is not desirable .
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                F
                                Filinta
                                from Kandukur, Andhra Pradesh
                                Nov 12, 2022
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                                Address: Apsrtc Website

                                Money deducted but ticket not booked for the below bus.

                                Service Number:- 5792

                                From Chennai to Kandukur
                                Booking date[protected] time 07:02 PM
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  A
                                  Amani Maddipatla
                                  Nov 11, 2022
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                                  Hi Team,
                                  Service number : 52853
                                  Ticket number :[protected]

                                  I want to bring to your notice that the rude behaviour of driver, he scolded and shouted very loudly once i get into bus at Tadipatri bus stop, because i was by late 5mins and i got into bus by 6.25am, i never asked him to wait for me, he called continuously for every 2 mins which troubled me to reach my destination on time. My seat is 1 and once the bus stopped in Ananthapur he scolded again stating- this is not yours dad's bus to come whenever you want. I didn't expect this kind of rude behaviour from APSRTC driver, my humble request is to teach him how to talk with passengers and not to shout or scold. I felt very upset with his rude behaviour towards me in Tadipatri and Ananthapur bus stops. He was on call while driving the bus, it might be risk to the passengers, tell him don't do it.
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                    V
                                    VARRI SANYASI NAIDU
                                    Nov 9, 2022
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                                    Address: Vadachipurupale , Visakhapatanam-531021.

                                    I am a student of the Aditya Degree College, Gajuwaka and make use of the bus service on a regular basis for college. I would like to bring to your attention that in the morning there is a crowd and most of them choose to travel from taxis. But everyone cannot afford that much of huge traveling cost.
                                    The bus service provide by the State Transport bus service is very poor. Most of the time the buses are late and since the number is less. Most of the students College timing is 9:00 AM, to reach the college in Intime we need to catch up the bus in between 7:00 to 7:30 but we have only 1 bus in that time from Dosuru, which is almost 60% full. Most of the passengers find it a herculean task to board these buses.
                                    My kind request is to inform the authorities to increase the number of bus service in the morning on this route and see that they ply in time.
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      surendar01
                                      from Chennai, Tamil Nadu
                                      Nov 9, 2022
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                                      We tried to book a bus ticket through APSRTC from chennai to Kadiri on 9th NOV 2022. we paid through Indian bank Debit card. Money got deducted and an error message has received, want my money back.
                                      Bus service No - 6668
                                      Boarding Time - 9.00pm
                                      Bus starting Place - Chennai - kadiri
                                      Bus type - super luxury
                                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                        S
                                        [email protected]
                                        Nov 8, 2022
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                                        Ticket no[protected]
                                        Reference no [protected]
                                        Sir /madam my ticket was cancelled 9/10/2022 almost 30 days is completed my amount not received my Bank account
                                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                        Thanks for your support
                                        Just completed my refund
                                        Reply
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