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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 11

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B
bheemesh35
from New Delhi, Delhi
Sep 2, 2022
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Driving

Ap29z3314 number narsaour bus rash driving penugonda to vadali root...
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P
Pomesh Chugh
Sep 2, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Refund not done

Hi on 23 aug i was using it for the first time so thought to put some amount and book ticket so I tried to put 850 with the service fee it got debited from the account and showing me pending on the e wallet so tried calling customer care they told it will be refund but it is been more then 8 days now i have tried reaching out on email but they said it is failed transaction checked with my bank told it as gone through but they have chargeback...
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S
Shaik.sm
from Punganur, Andhra Pradesh
Sep 2, 2022
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Suddenly bus stop operating from punganur to Bangalore

Address:APSRTC. PUNGANUR, CHITTOR DIS

Dear sir,

Please consider this issue as important, since I am staying in punganur, Chittor. I am working in Bangalore i use to travel every weeked on APSRTC bus only. One day morning (2/09/2022) 6:00 A.M APSRTC Suppose to travel punganur to Bangalore, And 10 member's are sitting in the bus, I am also one of them. Suddenly one person came from rtc department he told bus trouble we are not going to Bangalore. Actually bus was...
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A
AjayAk
from Visakhapatnam, Andhra Pradesh
Aug 31, 2022
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Regarding the behaviour of the bus driver and conductor

I am waiting in the bustop to catch 68K, and the bus came but they haven't stopped in the bustop and overtacking the other bus.My husband chased the bus by bike and have stopped the bus and asked them why they haven't stopped in the bustop so their answer is sometimes they will stop and aometimes they will not stop and they are asking me to dont argue about that..Too worst behvariou, irrespectable behaviour of both persons. Below is the bus...
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G
G Sujatha
Aug 27, 2022
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Forgot to take change from conductor

Address:Bandlaguda busdepot

On Thursday 25/08/2022 morning I have take the ticket from champapet to uppal . Ticket cost 30 and I have given 200. Change 170 written on the ticket I forgot to take. Please fix this issue...
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G
Gsree
Aug 23, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received by apsrtc wallet

Address:f.No.401, Sai tirumala Delux homes, Tarnaka, Secunderabad

Sir,
I have added cash to APSRTC wallet (total Rs. 2030.00 Top up ampunt Rs.2000 and service fee Rs.30.00) on[protected] via net banking.
Amount is deducted from my SBI account but transaction in APSRTC wallet is showing "pending". Ttransaction details in APSRTC wallet are as below

Paid on[protected] @ 14:13:34
Ref.No. [protected]...
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S
Swastikrs
Aug 21, 2022
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Ticket not booked but money deducted

Hi sir/madam
I tried to book ticket from Tirupathi to Bengaluru on 21/08/2022. Ticket was not booked but my money got deducted from my account. So would you please help me to get my money back.
OB.Ref.No[protected]
Service code: 5454/TPT-BNG...
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Z
Zoanja
Aug 21, 2022
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Too much delay in reaching destination

Time at starting point shall be 10am and destination should arrive at 2.15pm. Not even reached half way by 2pm. Too many un-necessary stops even when the bus is full and standing passengers.
Driver being rude when asked about the delay.
Delay of 2.5 to 3 hrs is unacceptable when the journey time itself is of 4 hours.(under no traffic conditions and bus also in good condition)

Service number: 6742
Anantapur...
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H
Hemanth1823
from Nuzvid, Andhra Pradesh
Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My dl smart card was not received

I am passed my dl test on 05-05-22 and dl was generated. But the smart card was till not recived and status is showing (card not yet printed) even my dl was not founding in mparivahan. I am living in banglore I am facing many problems with polices. 3months over but till no dl....
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I
ikhan6936
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Conductor Misbehaved and shown religious discrimination

Address:Madanapalli Depot 1

Yesterday night 16/08/2022 at 10PM I took bus from Piler to Madanapalli. It is Madanapalli depot-1 bus. Usually I wear Islam tradition dress and luggage is there with me. All of sudden conductor started asking what is there in that bag? Everywhere your religion people are keeping bombs etc…. like that he spoke with me.

Now my question is there are around 40-50 passengers are there in the bus and everyone are handling their...
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N
Nagarjun4153
from Nellore, Andhra Pradesh
Aug 17, 2022
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Amount debited but ticket not confirmed

We tried to book a bus ticket through APSRTC from Nellore to Chittore on 17th August 2022. We paid the money through Upi method. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is T2208170605229613575584 . And bus service code is 5073.

Thanks & Regards
Gopalagiri Venkata Nagarjuna Babu
[protected]...
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P
praveen gnj
from Bengaluru, Karnataka
Aug 15, 2022
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Ticket price

Address:Tadepalligudem

Hi Team,

Am just travelling from vijayawada to tadepalligudem.
Its surprise to me when i saw that ticket price(indra a/c) in online it was 228 per seat..
When i took direct in bus it was 300.

May i know why this much of varience.

Thanks,
Praveen G...
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Vissanapet to hyderabad service is very poor. All are old busses we are unable to sit in busses and all busses are demolition stage and seats are very poor we are unable to sit. But charges are high. All busses are rust and in rainey season its too bad water come inside from windows and top.
In this route all passengers are frustated. Please provide new busses . If we are not providing proper the solution it will effect on government....
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R
Rajesh Penubarthi
Aug 13, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Conductor insulted for not carrying 10rs change

Address:Kavali

I was inuslted and and said to get down bcz of not carrying 10rs change and for providing 200 for my 110rs ticket fee. Very UPset of RTC services in dealing people...
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R
Rajesh Penubarthi
Aug 13, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Conductor service in providing tickets

Address:Vijayawada autonagar depot

I have been insulted many times because of not carrying 40rs change, my ticket charge is 110rs and I have given 200, conductor insulted by shouting before all the passengers to get down from the bus after bus leaving nellore town...I was helpless and because of CO passenger help I was able to get a ticket of 110rs ticket to Kavali.
Conductor informed false cost of ticket as it's 140rs and given a ticket of 110rs. I was totally upset...
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M
Mollla Shahid baig
Aug 13, 2022
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To avoid drunkers

Address:NANDIKOTKUR

Hlo SIR
good afternoon
Iam resident of the NANDIKOTKUR mandal, the
Complaint is about to avoid drunkers in the bus
It creates a public nuisance, I request you to pls
To take this complaint to the APSRTC Managing director Sir, A. Mallikarjuna reddy sir
To provide BREATHALYZER in every bus etc,
Thank you....
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R
Rakesh munaga
Aug 13, 2022
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Pick up issue

Service no:3664
Ticket no TR[protected]
PNR no[protected]
From tirupati to vijaywada
My boarding point in Nellore at 6:25AM.
I was waiting for bus 6'O clock itself.
Simultaneously i was bus status in Apsrtc app it showing not at all bus assigned.
It not spouse to happened right.
When I raise the compliant in the sense of where is the bus.
They're replied like sharing the diver details.br...
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K
kalla saimounika
Aug 13, 2022
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Unavailable buses from palakonda to vizianagaram corporation

There is no buses from palakonda to vizianagaram. Vizag buses are available but not via vzm. Vzm is corporation even though buses unavailable is so bad. Please resolve this problem as early as possible....
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N
Nayeemuddin Basha
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Huge delay in departure

Sir,

I have a reserved a seat in Service No. 47088 (Chennai to Tirupathi) which is scheduled at 20:00 from Chennai and supposed to reach Tirupathi by 22:30. Based on this schedule, I have reserved a seat in Service No. 6662 (Tirupathi to Anantapur) scheduled at 23:15 from Tirupathi.

Now the time is 20:40 and bus is still in Chennai Bus Stand for no reason and I'm afraid that it won't reach Tirupathi on time...
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R
Rajesh Amalapurapu
Aug 12, 2022
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Leaving without checking passengers

Address:Rajahmundry

Bus number cond 700975 dri no 601008 tn a49336 vja to rjy driver number [protected] leaving with out checking passenger's under mean time we have lauggage (valuables) in that bus we got number through customer service and contact him but no concern...
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