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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: Dec 19, 2024
Complaints 1364
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291
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Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 11

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S
Srilakshmi123
from Nellore, Andhra Pradesh
Sep 8, 2022
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The vehicle number is AP16Z-0605 The Ticket price is Rs. 260(Nellore to Tirupati). I gave 500 ruppess, he only gave 200 in return, i asked him about remaining 40. He said, he will give the money at tirupati and i asked him to write 40 number on the backside of the ticket. He refused and told me that, no need to write anything on the ticket and i will remember you. But, when the bus departure at tirupati he scold me so loud and started argument with me. At last, he finally scold me some kind of bad words and gave the money. His behaviour is very very very bad. Please take some behavioral classes for this kind of persons!
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    S
    Shyam@com
    from Hyderabad, Telangana
    Sep 8, 2022
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    Address: APSRTC Nellore

    Service no 5019, Nellore to BHEL.Original time 21.30 . Between Kavali and Ongole there is No Stop.But driver taken Bus to Ulavapadu for Mango load stopped bus for 40 minutes.By this 23.45 it should cross Ongole.But at 23.40 still it is at Ulavapadu.The service Tracking shows No stop at Ulavapadu.Gave oral communication to Nellore 1 depo Manager.He spoke to driver and kept the phone.
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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      S
      syam p
      from Amaravati, Andhra Pradesh
      Sep 5, 2022
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      Address: MALLADI VILLAGE ,AMARAVATHI MANDAL
      Website: bus pass lost in bus

      When I was Travelling 01/09/2022 Amaravathi to malladi village in the noon AT 530 pm by guntur to krosuru.my bus pass reg no [protected].pls Issue my duplicate buspass.THANK YOU SIR.
      +1 photos
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        R
        Rasinti Nagaraja
        Sep 4, 2022
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        Address: Madanapalle

        Sar buses coming too late everyday it happening hindupuram to Nellore bus service number 6797 this is for your kind information to take necessary action to avoid passengers inconvenience
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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          B
          bheemesh35
          from New Delhi, Delhi
          Sep 2, 2022
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          Ap29z3314 number narsaour bus rash driving penugonda to vadali root
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            P
            Pomesh Chugh
            Sep 2, 2022
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            Hi on 23 aug i was using it for the first time so thought to put some amount and book ticket so I tried to put 850 with the service fee it got debited from the account and showing me pending on the e wallet so tried calling customer care they told it will be refund but it is been more then 8 days now i have tried reaching out on email but they said it is failed transaction checked with my bank told it as gone through but they have chargeback the amount and no one is giving me proper answer when told to give to the manager they said we can't and cut the call pls help me to get the refund
            +1 photos
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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            I m still waiting for the refund no one is responding
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              S
              Shaik.sm
              from Punganur, Andhra Pradesh
              Sep 2, 2022
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              Address: APSRTC. PUNGANUR, CHITTOR DIS

              Dear sir,

              Please consider this issue as important, since I am staying in punganur, Chittor. I am working in Bangalore i use to travel every weeked on APSRTC bus only. One day morning (2/09/2022) 6:00 A.M APSRTC Suppose to travel punganur to Bangalore, And 10 member's are sitting in the bus, I am also one of them. Suddenly one person came from rtc department he told bus trouble we are not going to Bangalore. Actually bus was good they simply told bus in trouble they are only 10 people so that they are not operating bus. today I'm Suppose to attend interview due to this bus i don't know what will happen. I am leaving all the bus to travel this bus. APSRTC charging more price as compare to private bus.
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                A
                AjayAk
                from Visakhapatnam, Andhra Pradesh
                Aug 31, 2022
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                I am waiting in the bustop to catch 68K, and the bus came but they haven't stopped in the bustop and overtacking the other bus.My husband chased the bus by bike and have stopped the bus and asked them why they haven't stopped in the bustop so their answer is sometimes they will stop and aometimes they will not stop and they are asking me to dont argue about that..Too worst behvariou, irrespectable behaviour of both persons. Below is the bus number

                AP31TE6289
                +2 photos
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                  G
                  G Sujatha
                  Aug 27, 2022
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                  Address: Bandlaguda busdepot

                  On Thursday 25/08/2022 morning I have take the ticket from champapet to uppal . Ticket cost 30 and I have given 200. Change 170 written on the ticket I forgot to take. Please fix this issue
                  +2 photos
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                    G
                    Gsree
                    Aug 23, 2022
                    Resolved
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                    Payment not received by apsrtc wallet

                    Address: f.No.401, Sai tirumala Delux homes, Tarnaka, Secunderabad

                    Sir,
                    I have added cash to APSRTC wallet (total Rs. 2030.00 Top up ampunt Rs.2000 and service fee Rs.30.00) on[protected] via net banking.
                    Amount is deducted from my SBI account but transaction in APSRTC wallet is showing "pending". Ttransaction details in APSRTC wallet are as below

                    Paid on[protected] @ 14:13:34
                    Ref.No. [protected]...
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                    S
                    Swastikrs
                    Aug 21, 2022
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                    Hi sir/madam
                    I tried to book ticket from Tirupathi to Bengaluru on 21/08/2022. Ticket was not booked but my money got deducted from my account. So would you please help me to get my money back.
                    OB.Ref.No[protected]
                    Service code: 5454/TPT-BNG
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                      Z
                      Zoanja
                      Aug 21, 2022
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                      Time at starting point shall be 10am and destination should arrive at 2.15pm. Not even reached half way by 2pm. Too many un-necessary stops even when the bus is full and standing passengers.
                      Driver being rude when asked about the delay.
                      Delay of 2.5 to 3 hrs is unacceptable when the journey time itself is of 4 hours.(under no traffic conditions and bus also in good condition)

                      Service number: 6742
                      Anantapur to Bangalore
                      +1 photos
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                        H
                        Hemanth1823
                        from Nuzvid, Andhra Pradesh
                        Aug 20, 2022
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                        Resolved

                        I am passed my dl test on 05-05-22 and dl was generated. But the smart card was till not recived and status is showing (card not yet printed) even my dl was not founding in mparivahan. I am living in banglore I am facing many problems with polices. 3months over but till no dl.
                        +1 photos
                        Aug 20, 2022
                        Complaint marked as Resolved 
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                          ikhan6936
                          Aug 17, 2022
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                          Address: Madanapalli Depot 1

                          Yesterday night 16/08/2022 at 10PM I took bus from Piler to Madanapalli. It is Madanapalli depot-1 bus. Usually I wear Islam tradition dress and luggage is there with me. All of sudden conductor started asking what is there in that bag? Everywhere your religion people are keeping bombs etc…. like that he spoke with me.

                          Now my question is there are around 40-50 passengers are there in the bus and everyone are handling their bags. He didn’t questioned anyone. By seeing my dress and other things how can he question me infront of all the passengers.

                          I need explanation from him or else please share conductor details I am going to file a case against him under Sections 153A, 295 and 295A.
                          +1 photos
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                          Aug 17, 2022
                          Updated by ikhan6936                           I have attached ticket details
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                            N
                            Nagarjun4153
                            from Nellore, Andhra Pradesh
                            Aug 17, 2022
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                            We tried to book a bus ticket through APSRTC from Nellore to Chittore on 17th August 2022. We paid the money through Upi method. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is T2208170605229613575584 . And bus service code is 5073.

                            Thanks & Regards
                            Gopalagiri Venkata Nagarjuna Babu
                            [protected]
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              P
                              praveen gnj
                              from Bengaluru, Karnataka
                              Aug 15, 2022
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                              Address: Tadepalligudem

                              Hi Team,

                              Am just travelling from vijayawada to tadepalligudem.
                              Its surprise to me when i saw that ticket price(indra a/c) in online it was 228 per seat..
                              When i took direct in bus it was 300.

                              May i know why this much of varience.

                              Thanks,
                              Praveen G
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                S
                                saran kumar reddy
                                Aug 14, 2022
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                                Vissanapet to hyderabad service is very poor. All are old busses we are unable to sit in busses and all busses are demolition stage and seats are very poor we are unable to sit. But charges are high. All busses are rust and in rainey season its too bad water come inside from windows and top.
                                In this route all passengers are frustated. Please provide new busses . If we are not providing proper the solution it will effect on government. This si not fair..
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  R
                                  Rajesh Penubarthi
                                  Aug 13, 2022
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                                  Address: Kavali

                                  I was inuslted and and said to get down bcz of not carrying 10rs change and for providing 200 for my 110rs ticket fee. Very UPset of RTC services in dealing people
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  First time feeling Guilty o[censored]sing RTC services, I will try to escalate the same complaint to CM through consumer forum
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                                    R
                                    Rajesh Penubarthi
                                    Aug 13, 2022
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                                    Address: Vijayawada autonagar depot

                                    I have been insulted many times because of not carrying 40rs change, my ticket charge is 110rs and I have given 200, conductor insulted by shouting before all the passengers to get down from the bus after bus leaving nellore town...I was helpless and because of CO passenger help I was able to get a ticket of 110rs ticket to Kavali.
                                    Conductor informed false cost of ticket as it's 140rs and given a ticket of 110rs. I was totally upset of his conduct, he tried plucking my pants and shouted to get down from bcz of not having a 10rs change...after all from the beginning I requested him that I will give him the change after reaching kavali as my uncle works at kavali RTC,
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                    Aug 13, 2022
                                    Updated by Rajesh Penubarthi                                     I don't need apology, I need service improvement...why can't RTC think of handling ticket charges via UPI or any other payment method, instead of hard cash
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                                      M
                                      Mollla Shahid baig
                                      Aug 13, 2022
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                                      Address: NANDIKOTKUR

                                      Hlo SIR
                                      good afternoon
                                      Iam resident of the NANDIKOTKUR mandal, the
                                      Complaint is about to avoid drunkers in the bus
                                      It creates a public nuisance, I request you to pls
                                      To take this complaint to the APSRTC Managing director Sir, A. Mallikarjuna reddy sir
                                      To provide BREATHALYZER in every bus etc,
                                      Thank you.
                                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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