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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: May 12, 2026
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Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 12

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S
saran kumar reddy
Aug 14, 2022
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Vissanapet to hyderabad service is very poor. All are old busses we are unable to sit in busses and all busses are demolition stage and seats are very poor we are unable to sit. But charges are high. All busses are rust and in rainey season its too bad water come inside from windows and top.
In this route all passengers are frustated. Please provide new busses . If we are not providing proper the solution it will effect on government. This si not fair..
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    Rajesh Penubarthi
    Aug 13, 2022
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    Address: Kavali

    I was inuslted and and said to get down bcz of not carrying 10rs change and for providing 200 for my 110rs ticket fee. Very UPset of RTC services in dealing people
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    First time feeling Guilty o[censored]sing RTC services, I will try to escalate the same complaint to CM through consumer forum
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      R
      Rajesh Penubarthi
      Aug 13, 2022
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      Address: Vijayawada autonagar depot

      I have been insulted many times because of not carrying 40rs change, my ticket charge is 110rs and I have given 200, conductor insulted by shouting before all the passengers to get down from the bus after bus leaving nellore town...I was helpless and because of CO passenger help I was able to get a ticket of 110rs ticket to Kavali.
      Conductor informed false cost of ticket as it's 140rs and given a ticket of 110rs. I was totally upset of his conduct, he tried plucking my pants and shouted to get down from bcz of not having a 10rs change...after all from the beginning I requested him that I will give him the change after reaching kavali as my uncle works at kavali RTC,
      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
      Aug 13, 2022
      Updated by Rajesh Penubarthi       I don't need apology, I need service improvement...why can't RTC think of handling ticket charges via UPI or any other payment method, instead of hard cash
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        M
        Mollla Shahid baig
        Aug 13, 2022
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        Address: NANDIKOTKUR

        Hlo SIR
        good afternoon
        Iam resident of the NANDIKOTKUR mandal, the
        Complaint is about to avoid drunkers in the bus
        It creates a public nuisance, I request you to pls
        To take this complaint to the APSRTC Managing director Sir, A. Mallikarjuna reddy sir
        To provide BREATHALYZER in every bus etc,
        Thank you.
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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          R
          Rakesh munaga
          Aug 13, 2022
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          Service no:3664
          Ticket no TR[protected]
          PNR no[protected]
          From tirupati to vijaywada
          My boarding point in Nellore at 6:25AM.
          I was waiting for bus 6'O clock itself.
          Simultaneously i was bus status in Apsrtc app it showing not at all bus assigned.
          It not spouse to happened right.
          When I raise the compliant in the sense of where is the bus.
          They're replied like sharing the diver details.

          I would like to get refund.
          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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            K
            kalla saimounika
            Aug 13, 2022
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            There is no buses from palakonda to vizianagaram. Vizag buses are available but not via vzm. Vzm is corporation even though buses unavailable is so bad. Please resolve this problem as early as possible.
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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              N
              Nayeemuddin Basha
              Aug 12, 2022
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              Sir,

              I have a reserved a seat in Service No. 47088 (Chennai to Tirupathi) which is scheduled at 20:00 from Chennai and supposed to reach Tirupathi by 22:30. Based on this schedule, I have reserved a seat in Service No. 6662 (Tirupathi to Anantapur) scheduled at 23:15 from Tirupathi.

              Now the time is 20:40 and bus is still in Chennai Bus Stand for no reason and I'm afraid that it won't reach Tirupathi on time and I'll be missing my bus from there.

              It is humbly requested to look into it.

              Regards,

              A valuable customer of APSRTC.
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
              Aug 12, 2022
              Updated by Nayeemuddin Basha               Bus started now at 20:45 from Chennai Bus Stand. (Scheduled time is 20:00)

              I hope someone is looking at this complaint.
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                R
                Rajesh Amalapurapu
                Aug 12, 2022
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                Address: Rajahmundry

                Bus number cond 700975 dri no 601008 tn a49336 vja to rjy driver number [protected] leaving with out checking passenger's under mean time we have lauggage (valuables) in that bus we got number through customer service and contact him but no concern
                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                  S
                  sankhavaram saitulasiram
                  Aug 11, 2022
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                  Request for bus time changes to VR Kota from Kandukur

                  Address: kandukur

                  Hello Sir/Madam,

                  My father is an employee in VR Kota Government high school.

                  His school starts at 9:00 AM in the morning and he is living in Kandukur. There is no proper transport to VR Kota from Kandukur. Unfortunately, the bus that's available from Kandukur at 8:30 AM to VR Kota reaches VR Kota at 9:30 AM or 9:45 AM which is very late to attend the school.

                  Not only him, there are many employees...
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                  P
                  Potina Suresh
                  Aug 9, 2022
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                  Regarding delay of Service Number: 2235 ( PPM to AMP). I, P Suresh, used to travel from vizianagaram to Amalapuram. In last 1 month I travelled 3 to 4 times in the above said service Number ( 2235) bus, i saw every time bus had come to vizianagaram stop atleast 30mins delay. Today, I.e on 09/08/2022 also time 11.46pm, not yet come to vizianagaram Station. Why this delay in every time...?. This is so disturbing. Kindly resolve this issue.
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                    P
                    praveenreddym21
                    Aug 9, 2022
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                    The service no 3660 Tirupati to vijaywada There is no ticket was given to Nellore But ticket issued to naidupeta There are this stop at Nellore to Ongole and guntur How fair is this conductor is behaving rude to passenger
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                      S
                      Sreehitha Maddala
                      Aug 8, 2022
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                      Today evening I have boarded a bus in which the conductor is using too abusive language and behaving in a very unsocial against all age people...the bus was so rush and she even not given the ticket quickly..and used abusive language...she tried to interfere in personal matters of many people..and scolded ...nearly it took more than one and half hour to reach chodvaram from pendurthi.even I have boarded a metro express..the bus number is AP11Z7026
                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                        2
                        20 - 210
                        Aug 8, 2022
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                        Address: Kadapa busstand

                        I'm waiting for jammalamadugu bus at Kadapa New busstand. The bus service number TP01/2, this bus not come on to the flatform. The bus come in bus station and directly go outside without stopping. Finally i missed that bus, I'm waiting for that bus last half hour with heavy luggage 🤬.pls take the action that type of Buses..
                        Thanking you 🙏
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                        Aug 08, 2022
                        Updated by 20 - 210                         Pls resolve that type of problems
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                          srinath003
                          Aug 7, 2022
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                          Address: #122 1ST FLOOR RAGHAVEVDRA LAYOUT SHETTIHALLI MAIN ROAD KAMAGONDANAHALLI JALAHALLI WEST
                          Website: www.apsrtconline.in

                          Hi, sir on[protected] I booked a bus ticket and my Money was deducted but the ticket was not booked This is the number [protected] from which I booked the ticket and this is my gpay number [protected] from which I paid. Please solve this issue and send it to my account.
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                            D
                            Deeppaakk
                            Aug 6, 2022
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                            We paid 240 for a ticket as per your bills. But the mynute leakage from the top is irritating. You realize. If you are traveling in a bus and sleeping of tiredness and with a beautiful climate (raining) you are enjoying and suddenly water Droplets are falling on you from top and how you feels ? . This is not a mynute mistake just go rectify and then you fix the price as per the bus quality. Till now i never expected this in my journey.
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              S
                              Satya sanapala
                              Aug 6, 2022
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                              In govt APSRTC Buses Basic need of First AID kit is not available..it is very usefull to travelling passengers.So please arrange it in all buses..thank you
                              Regards
                              Satyanarayana sanapala
                              TEKKALI
                              [protected]
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              Please fix it first aid kit
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                                P
                                Praty99
                                Aug 4, 2022
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                                I am Pratyusha and I daily travel to my institute by bus. i have taken route pass from Sreenivasa Nagar to RTC complex. But unfortunately since I'm not feeling well my brother dropped me at Balaji Nagar ( which is one stop before my actual stop ) where my friend would be there for support. So, after getting into the bus. I had shown my pass to the bus ticket collector. She said you have to pay 10rs as your bus stop is Sreenivas Nagar. I gave her the money she asked for. But still she started yelling at me infront of others. I asked her not to shout and i said I have taken the ticket now there's no need to shout but still she continued to yell at me which is very humiliating. And also the ticket she charged is from Simhachalam ( but I haven't board into the bus from there). So, kindly look into it.
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  S
                                  sujaynanda unnamatla
                                  from Kakinada, Andhra Pradesh
                                  Jul 31, 2022
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                                  Address: Kakinada

                                  It was around 10:10 pm in kakinada Bus complex when I got into a kakinada to rajamundry express Bus
                                  I lost my electronic items that include a tws earpods with case and a 128 gb pendrive that's needy and important for me
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                    Dr Sreekanth Katumuri
                                    Jul 31, 2022
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                                    Address: Dr sreekanth, 8333818187, Flat No 26, Gvp Medical Colleges , Kommadi

                                    Hello sir, my car was hit by apsrtc bus number AP11Z 6484 on Saturday 30-07-22, 8:15 -8:20 am. I’m submitting the photos, the driver has given his mobile number for any precedings, but now he is not responding to my calls .kindly look into the matter and provide compensation for the same. How can i proceed legally. Waiting for your response.
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                      Manohar9
                                      Jul 31, 2022
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                                      AP30Z0213, cleanliness of bus is worst and having worst smell, not even sanitized or maintained properly
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