Claimed

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

1.1
Last updated Apr 6, 2024
Complaints 1360
Resolved
291
Unresolved
1069
Quick Links
Statistics
Share
Contacts

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved by Andhra Pradesh State Road Transport Corporation [APSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
praveenreddym21
Aug 9, 2022
Report
Copy

Conductor rude behaviour towards passenger

The service no 3660 Tirupati to vijaywada There is no ticket was given to Nellore But ticket issued to naidupeta There are this stop at Nellore to Ongole and guntur How fair is this conductor is behaving rude to passenger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Today evening I have boarded a bus in which the conductor is using too abusive language and behaving in a very unsocial against all age people...the bus was so rush and she even not given the ticket quickly..and used abusive language...she tried to interfere in personal matters of many people..and scolded ...nearly it took more than one and half hour to reach chodvaram from pendurthi.even I have boarded a metro express..the bus number is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
20 - 210
Aug 8, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Report
Copy

Bus Stopping

Address:Kadapa busstand

I'm waiting for jammalamadugu bus at Kadapa New busstand. The bus service number TP01/2, this bus not come on to the flatform. The bus come in bus station and directly go outside without stopping. Finally i missed that bus, I'm waiting for that bus last half hour with heavy luggage 🤬.pls take the action that type of Buses..
Thanking you 🙏...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:#122 1ST FLOOR RAGHAVEVDRA LAYOUT SHETTIHALLI MAIN ROAD KAMAGONDANAHALLI JALAHALLI WEST
Website:www.apsrtconline.in

Hi, sir on[protected] I booked a bus ticket and my Money was deducted but the ticket was not booked This is the number [protected] from which I booked the ticket and this is my gpay number [protected] from which I paid. Please solve this issue and send it to my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deeppaakk
Aug 6, 2022
Report
Copy

Water leakage from roof top

We paid 240 for a ticket as per your bills. But the mynute leakage from the top is irritating. You realize. If you are traveling in a bus and sleeping of tiredness and with a beautiful climate (raining) you are enjoying and suddenly water Droplets are falling on you from top and how you feels ? . This is not a mynute mistake just go rectify and then you fix the price as per the bus quality. Till now i never expected this in my journey....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satya sanapala
Aug 6, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Report
Copy

First AID KIT

In govt APSRTC Buses Basic need of First AID kit is not available..it is very usefull to travelling passengers.So please arrange it in all buses..thank you
Regards
Satyanarayana sanapala
TEKKALI
[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Praty99
Aug 4, 2022
Report
Copy

Rude behaviour of ticket collector

I am Pratyusha and I daily travel to my institute by bus. i have taken route pass from Sreenivasa Nagar to RTC complex. But unfortunately since I'm not feeling well my brother dropped me at Balaji Nagar ( which is one stop before my actual stop ) where my friend would be there for support. So, after getting into the bus. I had shown my pass to the bus ticket collector. She said you have to pay 10rs as your bus stop is Sreenivas Nagar. I gave...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujaynanda unnamatla
from Kakinada, Andhra Pradesh
Jul 31, 2022
Report
Copy

I'm complaining About my lost products

Address:Kakinada

It was around 10:10 pm in kakinada Bus complex when I got into a kakinada to rajamundry express Bus
I lost my electronic items that include a tws earpods with case and a 128 gb pendrive that's needy and important for me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Sreekanth Katumuri
Jul 31, 2022
Report
Copy

Bus hit my car

Address:Dr sreekanth, 8333818187, Flat No 26, Gvp Medical Colleges , Kommadi

Hello sir, my car was hit by apsrtc bus number AP11Z 6484 on Saturday 30-07-22, 8:15 -8:20 am. I’m submitting the photos, the driver has given his mobile number for any precedings, but now he is not responding to my calls .kindly look into the matter and provide compensation for the same. How can i proceed legally. Waiting for your response....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manohar9
Jul 31, 2022
Report
Copy

Regarding bus maintenance

AP30Z0213, cleanliness of bus is worst and having worst smell, not even sanitized or maintained properly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mannava Veera Raghava Rao
Jul 29, 2022
Report
Copy

Non stopping the bus at request stop even after making request

Address:APSRTC simhachalam depot Visakhapatnam

Some 55 buses are not stopping even after request at Bharath nagar...

Drivers are telling you people should come to front door and request me ( driver) verbally...then only I will stop.. what for conductors stands is not understood... He should see whether any passenger wants to get down at request stops/regular stops and should give commands to driver suitably... Conductors are telling to go to driver and make request......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sugunraj
from Surat, Gujarat
Jul 29, 2022
Report
Copy

Cleaning services

Pls maintain proper cleaning services in buses, I'm travelled minimum 5 states but never see like this...
If you charge taken good way then clean the buses also......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vattireddy
Jul 29, 2022
Report
Copy

Child ticket

I travelled from piduguralla to paluvayi gate with my child (age 4years 1month)..the conductor with ID No:727164 forced me to take half ticket to the child by compare the height of the child with seat height.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paps_27
Jul 28, 2022
Report
Copy

Regarding late of Bus

Dear Sir, I was traveling in a bus from kakinada to Anakapalli service no 2855 Bus no:AP05 5138 as I boarded at Kakinada the bus reached to Pitapuram at 5:30 AM bus still not moved time was 6:00 AM we asked bus conductor he said luggage are loading, Agent loading the luggage name RTc Agent John he has given reply arrogantly as we asked him how much time it will take luggage.I am going to my hometown Anakapalli as my relative expired so iam...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandu Maradana
Jul 27, 2022
Report
Copy

Rude behaviour and using unparliamentary words on passenger

Address:APSRTC .Vizianagaram depo

My self M. Chandra sekhar naidu. I travelled from marikavalasa to Vizianagaram on 27/07/2022 bus number AP31Z0423. I’m looking for bus conductor for take ticket, but he was not responded ., so I asked him for a ticket in few minutes later .,
But he was behaving very rude and using unparliamentary words to me ..and he came for beat me .
So please take necessary action on bus conductor.
Thankyou sir ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh suripogula
Jul 25, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Report
Copy

Very bad sarvise gooty to guntakal

Address:Gooty .gooty fort

Gooty to guntakal 9:00pm 9:15pm and9:40 so iam coming 9:00 but one hour wating very very bad sarvise guntakal depo....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddardha Krishna
Jul 24, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction

Money deducted but ticket not booked and transaction number is T2207241133533663385075.. Please solve this issue and send to my account. This is my number. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kummari madhu
Jul 24, 2022
Jul 24, 2022
This thread was updated on Jul 24, 2022
Report
Copy

Taking extra money for items selling in apsrtc stalls

Address:Vijayawada

The price on the food packet is 50/- and the shop owner saying 60/- for that and i asked him why you charge me extra money and he says if you want to want this just take and go away don't create issue so I don't have any chance I take that packet with extra money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venky mama
from Chittoor, Andhra Pradesh
Jul 20, 2022
Report
Copy

Repayment not happened

Dear Sir,

We have booked a ticket online from APSRTC website on 17 th july night for 18th july evening 4 o clock bus, service no 47269 from Kurnool to Chittoor, payment happened and for ticket gate way errror came and ticket not confirmed, but payment not refunded yet. The payment reference No isIGANYSEAT7.
Pl do the needful support and refund the amount as early as possible.
Regards, BVR([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BATCHU LAKSHMI SRINIVASA RAO
Jul 19, 2022
Report
Copy

Monthly Season Bus Pass Price Clarification

Address:GUNTUR - 522 001

Sir,
I bought an Ultra-deluxe season bus pass to travel between Guntur and Vijayawada. I was informed that I can travel the whole month on paying bus charges for 20 days as per season ticket policies.

As per old prices, I paid 130 rupees per day and whole of 2600 rupees for monthly season pass but I am asked to pay extra 9 rupees for toll charges for one way and in total I am paying 18 rupees extra per day i.e rs.148...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy