Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

I tried to book tickets from Bangalore to tirupati and tirupati to tiruvuru on 7th early morning. I used the phone pay for payment method.while booking time, money deducted from my account but tickets were not booked both times.the amounts are 482/-& 885/-..please refund my money

Hello Sir/Madam,

I have renewed my driving license and it got approved on 08-Mar-2022 with application number: AP[protected]DL. But I have not received the driving license card yet and it has been around 4 months. Could you please help me with this?

Thank you.

Bus no ap 31 Z 3106 has been driving rashly on national highway route of highway, when I was on my 2 wheeler on the same road beside a lorry, the driver has been continously horning from behind even though when I didn't have space for him to allow, and he just missed hitting me by overtaking me on my left side at the same time when lorry was traveling on my right side and when I stopped at traffic junction and asked him, he abused me with his words,

This conductor misbehaving with me. He is not fit for this job remove him immediately. He said he don't care anyone. He don't know how to behave with the customers. Worst worst conductor. He uses abused words. He don't have minimum commonsense at all. Take him immediate action against him. Please find the attached ticket. He is fail to take a ticket from me I went to him told that why you haven't take ticket for me for that he is shouting and using abused words. Please see I have attached the ticket also.

Tenali Bus drivers/ conductors are not on time / punctual waited for an hour in the bus.

Hi,
I need a help from you,
I travelled from kurnool to kadapa on 25 jun 2022 by bus.
The ticket price is 330/- and bus conductor told me to collect 65/- change after reaching my destination i.e, kadapa. But I forgot to collect my change in a hurry.
So please tell me how to collect my change of 65/-
The details of the ticket are..
Depot : kurnool 2
Cond : 426307
TNH11017
Also there is an issue about ticket printing. It's not even visible to collect some details from it. Please make sure the tickets are printed clear so that the details in it are clearly visible.

Sir,
I took a ticket from Annvaram to Visakhapatnam from Apsrtc bus number TNA99331 . Driver issued a ticket for 200 rupees, but i could not find any seat. I had to take another bus and paid extra to reach Vizag.

I need refund for this and assist me how to do it.
DRI No 05Z5157
TIM QN50172881
Cond No 601605

Today am travelling Hyderabad to the Anantapur it's A.C bus . Ths bus condition is worst and especially few seats of places literally leakage and it's looking like the lake and facilities also not good and we are spending the too much of money to this bus am sending the sleep less night today.is there any refund provided bcz it's a horrible journey to me in the entire life. It's looking like a hell to in this night. Booked a luxury bus and buy the luxurious problems. Literally am frustrated to this APS RTC services. This is the worest experience. Reaming my life won't book any A.C buses.

AP05z0110 Kakinada Bus Conductor miss behave with costumer and talking valgur language Date 21/06/2022 morning 9AM kakinada Bus no Ap05z0110

Ticket is booked money is not refunded the ticket status as failure i have send to phone pay the status is transaction successful.Track Ticket Status

Transaction Details
OB Reference No. Journey Date Action
[protected] 12-Jun-2022 23:05
[protected] 12-Jun-2022 23:05
Transaction Details
OB. Ref. No. [protected]
Date of Journey 12-Jun-2022
Total Fare: 484.00
Seat No. 35
Status FAILURE
Service Code: 5938/ PDL-MGBS-JBS-ASRN(vinukonda podili bus to hyderabad(jbs).

Hi sir,
We had booked tickets from www.apsrtconline.in for the service 3560 from Hyderabad to Vijayawada on[protected] at 10:35pm and bus fair was 2688/- we had reached the boarding point before 30mins and had waited over their till 11:45pm and we get zero response from the driver and also the helpline employees had gave us the wrong information that bus will reach the boarding point in next 10mins at 10:35pm and we had waited for the bus and the bus driver number which was provided by the helpline employees was switched off and at 11:20pm again we had tried to connect with the helpline employees and one of them and told that bus was at uppal and we are unable to get in touch with the driver due to his number was switched off and please help me to get the refund amount and also for your reference I'm attaching all the call history and our cab book screenshot to let you know our presence at the boarding point at the mentioned time and please help me to get the refund amount back at the earliest.

Sir i booked ticket from ongole to mydukur through APSRTC app.Tran.no 46387051.
Mobile no [protected]
Mail.id [protected]@gmail.com
Please solve the problem as early as possible
Thanking u sir

Hi,

i haven't received my smart card yet for driving license .As i heard from different sources that the card dispatching is taking more than 4 or 6 months.
can you please help to dispatch my card ASAP.

Driving Licence Number - AP[protected]

Dear Sir/Ma'am,

Driving license nit printed.
Waiting for 6 months.

License number - AP[protected]

Thank you

The complaint regarding about the bus this is charging 580 rupees from vijayawada to hyderabad which to too cost but i paid because ifs fast and good after getting in to bus i realised that bus was slow compared to other ordinary buses all the ordinary buses are moving overtaken this bus then i spoke to buss driver he told me this is the limit of bus. so dont fool’s public.

Thanking you

kushal kumar

Im a polytechnic student.. I want to tell you that bus number 541 kothavalsa to maddilapalem is not boarding citizens at Visakhapatnam 5th town area

I was trying to book a ticket from kakinada to Vijayawada through apsrtc app but my money got deducted and ticket booking is failed
These are the details
OB. Ref. No:- [protected]
Date of Journey:- 09-Jun-2022
Total Fare:- 377.00
Seat No:- 3
Service Code:- 24429/ KKD - VJA
Transaction id:- UPI[protected]

Dear sir,
This compliant is regarding more than MRP price in Tirupathi Busstand. I went to purchase water bottle in Busstand shop person was selling more than MRP on water bottle at platform-13. So went to an another shop he aslo said 25INR for 1 liter water bottle so asked him why he is selling more than MRP he said like in Busstand they sell like this. Sir I request you take action and save passengers money.

My name is Yelamanchili Raja Sekhar, residing in Hno : 48 /35, Budhawara Peta Kurnool District. Andhra Pradesh - 518001.
Date of incident : 7/6/2022
Learner License no : LLRAP[protected]

I was trying to apply Permanent Driving License Test in https://aprtacitizen.epragathi.org/#!/dlmodule portal
i made a payment of Rs.960/- for test but my amount was debited from my bank account but it was showing payment failed in status
i tried second time also . same issue repeated . i am requesting you to please look into these issue

Please help me refund my money back.

My Bank Details:
Bank: HDFC
Branch: C CAMP CENTER KURNOOL
Account Number:[protected]
IFSC Code: HDFC0004159

Dear sir/madam..
Im travelling from singarayakonda to tirupati in Garuda AC 06/06/2022 in service no-85935 unfortunately it has been delayed by morethan half an hour and badly these are not in a position of providing atleast a water bottle or other aminities saying cock and bull reasons and even other passengers are rumoured in the same way ..I didn't expect such a worst service by apsrtc.it has been delayed late and due to cargo issue till 10.00pm.just entertes bypass..as u know u can expect at what time it reaches tirupati..god knows..
Especially this occurs in andhrapradesh only. ..hoping u should take serious by apsrtc for a greater andhrapradesh values of transport..
Even for a few time no television also..nonwater...no stuff of basic