Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

We tried to book a bus ticket from APSRTC from Vizag to Guntur on 27 march 2022 . We paid the money from Sbi debit card. money was transferred to APSRTC from my account .But ticket was not booked . the transaction refrence no is[protected] and bus service code is 5022

+1 photos

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cumbum bus stop Andhrapradesh 523333

This is Pradeep I am from cumbum Andhrapradesh here at Bus stop supervisor not available all the time and he has no idea or information about bus time table and service number. Such a same for APSRTC and very neglecting behavior of people.
Public are suffering a lot to catch bus and traveling.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

TKT NO:[protected],
Seat No: 14,
Route: KDP-BNG,
Service No: 6073,
Vehicle No: AP03Z0391,
My name is Amarnath naik. I booked a seat in Indra ac bus from kdo to Bangalore ..I waiting for bus from 9.45 pm onwards in sandya circle at Kadapa but boarding point is different, I am waiting for bus drivers phone call but he didn't call me suddenly bus came where i standing in sandya circle and stopped the bus ...i asked to bus driver why u not intimate me then his answer is where rude and indecent manner ...he doesn't know how to talk with the passenger I can't see this type of driver in my life ...pls take strict action on this type of drivers ...
Hopefully do needful .. thankyou ..

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 4-1664 chamundeshwari street durganagar colony chittoor

Hi Team,

Have raised complaint to online.[protected]@apsrtconline.in and [protected]@apsrtconline.in on the Concern below
I have reserved ticket from Chittoor to Bangalore at 11:15pm[protected] Bus No 9080

payment has been made and got deducted from my account but i havent received any details regarding the same requesting your help to check on the same and help

please find the deducted amount screenshots attached
But there is no proper response and i tried calling support thrice to +91 [protected]
the only thing they responded is we havent recieved any email regarding your concerns thank you they are turning off the call post that conversation some one please help on the issues

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

One bus running from Tadipatri to Ooruchintala via Aaluru kona which is not coming nearer to Ranganatha swamy temple permises in aaluru kona. It is diverting from upside and not coming to near by temple. This is causing very inconvenient to so many passengers specially for disabled and old age people. Please resolve this issue ASAP which help many poor devotees to make dharshan.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to book a bus ticket through apsrtconline.in from Palakonda to Palakollu on 15th March 2022. I paid the money using HDFC bank debit card. Money (1202/-) was deducted from my bank account but the ticket was not booked. I tried one more time, this time nothing happened. It just got stuck there.

The transaction OB reference numbers are as follows [protected] and [protected].
The Bus service code is 4871.

Kindly let me know regarding this issue.

Mar 24, 2022

Complaint marked as Resolved

I separately contacted the customer care. There she told me to mail onlinesupportapsrtc with the bank statement attached. I mailed and after one day, it was resolved.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir, I am complaining about the worst timings of the Ramachandrapuram depot buses. I regularly travel from Rajahmundry to Ramachandrapuram every day. And return to Rajahmundry by 9pm bus. From two months onwards the buses are running very late. I close my shop at 8.55pm and wait for the bus at Market center every day. Always the bus comes late. I wait there for nearly 30min to 45 minutes. Then the bus arrives at 9.30 pm or 9.45pm sometimes 10pm. When asked the conductor gives silly reasons that the driver was having dinner, or the bus went for maintenance
Please solve the issue sir.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Vundavalli-Center,Tadepalli Mandalam

In Vundavalli-Center Stop In Tadepalli Mandalam
Morning 7.30AM Bus-Driver (Head Ki CAP-Petukutaru Sir), Bus Number (301), Date:14/3/2022, Asala Stop Lo Apadam Ledu Fast Ga Move Iyipothunaru.Adhi Enduku Apadamledu Ani Aduguthumtey Complaint Pedatham Antuntey Petukondi Ani Rash Ga Chepthunaru Sir.Remaining Drivers Apthunaru (CAP-Uncle Matram Apadam Ledu Sir)Full Resh Ga Vundi Ani Move Iyipothunaru.
Poni Verey Bus Lu Vuntaya Ante 8.00 Ki Bus Vuntadi.Bus Pass Thisukoni Vaste Iyipothundi Sir
"And He Is Using Walgar Language"
Please Take Him Action.I Am Begging You Sir (''CAP-Uncle).Mi Dagiranumchi Respond Vasthundi Anukutuna Sir.
2Marrow Mrng Driver Apakapothety Ganaka Viedo Live Thise Youtube Lo Pedathamu Sir

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Rajahmundry

Hi my self,

*Journey Reminder*
Thank you for Choosing APSRTC.
TKT NO:[protected],
Seat No: 11, 12,
Route: RJY-DSNR,
Service No: 3355,
Vehicle No: AP31Z0392,
Pls report 15 mins before departure: 13-Mar-2022 20:30
Helpline Ph:[protected],
www.apsrtconline.in
To know your bus location: http://apsrtclivetrack.com/#/trips/3355-APSRTC

The behaviour of the driver was not at all acceptable so reached to complaint or greviance team and explained the issue in return to that they started scolding me! This was the way the government bus facility works in andhra pradesh..

I really regrate to say apsrtc was the most worst service ive ever seen.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Vehicle number AP02z0608 date 09/03/2022 . I had entered the board point at the right but the bus was passed away to 10stops far away this is the negligence of bus driver and the conductor. Please take the strict action against them or I’ll surely make an action in another way. Contact number of the bus driver [protected]

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir,

This is to bring to your attention deep regret that botter bottle service is not provided in service no:

I would like to know the bus has been listed as water bottle TV service would be there but I don't see a bottle given Nor TV SERVICE RUNNING in APSRTC THE SErvice is not a superluxary or express it's knight rider A.C service and not providing as per instructed guidelines is really not a good service...

Helpful

Found this helpful?

Write a comment

There is an employee in APSRTC student bus pass counter in Eluru. He is having the worst behaviour towards people and making people to suffer a lot, he won't come to his counter regularly and explains unnecessary things and he is not at all helpful in solving people queries he is doing worst arguments at people when people try to explain things he just checks his phone and talks to his personal people. I suffered a lot from renewing my bus pass he is just skipping it without giving proper reasons.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi sir,
I am rajesh From Chennai I tried to book ticket to tirumala on 28/02/2022, During transaction my Ticket is not booked but transaction amount is debited from my Account.

Transaction Details
OB. Ref. No. [protected]
Date of Journey 24-Mar-2022
Total Fare: 992.00
Seat No. 16, 15, 21, 20
Status FAILURE
Service Code: 5629/ CNI - TML

Mar 9, 2022

Complaint marked as Resolved

After the complaint raised, response was quick but the only concern that the deducted amount and credited back amount is different. Per person 8 Rs is deducted and credited back

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Anantapur

All RTC buses are not going from old town while going from Gooty, kurnool, guntkal.People are more suffering because No buses will go through old town at anantapur.directly going to bus stand.if any bus going from anantapur then old town route will go the buses.but while going from Gooty kurnool guntakal not going from old town.people are more suffering from this issue.please solve this major issue sir

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 70-17-1807/15, Guntur

Repalle bus depo bus driver bad beaver tn no A62578 time 18.24, date[protected]. Ponnur to guntur. In guntur AM college stop not stopped and use rude language. I complaining about the driver his beaver...

Helpful

Found this helpful?

Write a comment

Address: Rajampeta

No ordinary board.rajampeta to tirupathi.04Z0057.express bus paint is on bus .no specification.passengers confused.time is waste to tirupathi journey.kindly change the bus coloir or give stops details all on board.very bad.

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

View replies

V

Vara Prasad Bandaru

Feb 25, 2022

Running ordinary service with express bus paint.some passengers r confused.rajampet to tirupathi.no specification on board .no details stops.time is waste for tirupathi journey.kindly change bus colour or palle elugu.04Z0057

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

We booked a ticked from Anantapur to Bangalore at 2: 15 PM on 24/02/2022 we arrived at 2:25 exactly but the bus left before time it didn't wait at least for 5 min not even it started at exact time it went 25 min far distance its not even reachable at 2:18 PM it didn't even wait its ridiculous we are regret to book a bus in redbus for the first time

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Date :[protected]:59:42
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Amount : 282.00 INR
Customer Name : Guest APSRTC
Customer Email : [protected]@gmail.com
Status : Incomplete

but amuont deducted from the bank (ICICI), please refund the amount to bank

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Feb 21, 2022

Updated by Gani balaji Date :[protected]:59:42
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Amount : 282.00 INR
Customer Name : Guest APSRTC
Customer Email : [protected]@gmail.com
Status : Incomplete

but amuont deducted from the bank (ICICI), please refund the amount to bank

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have travelled from ongole to guntur in vijayawada dept bus as I asked driver whether seats are available Or not he hesitating to answer me in a rude way and he was also not wearing a mask

+1 photos

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I would like to bring to your notice that during the bus travel from dwarakatirumala to Pulla journey (TPG Depo bus) the bus conductor was behaved very rudely with passageners and me also and he spoken to me bad language and man handling with me as well.
He doesn't ware the mask and rudely behaving with passageners while taking the tickets.
Date and time of travel:[protected] Time 03:00 pm starting the bus from dwarakatirumala and bus no: AP37 TF 2000
I have attached ticket and bus number and conductor photo for your reference.
Kindly take the appropriate action on the conductor misbehavior and hope to hear from you soon.

+2 photos

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 17

Money deducted from my account but tickets not booked

Post your Comment

Bus stop supervisor not available

Post your Comment

Rude behaviour of bus driver

Post your Comment

Amount deducted but Ticket not booked Critical

Post your Comment

Bus service from Tadipatri to aluru kona

Post your Comment

Money deducted but ticket not booked

Post your Comment

I am complaining about the timings of the Ramachandrapuram Bus depot, East godavari,

Post your Comment

PalleVelugu Bus-Driver And Conductor

Post your Comment

Behaviour towards passenger

Post your Comment

Improper timing of the bus

Post your Comment

No water bottle provided

I'm complaining about Student Bus Pass

Post your Comment

Transaction amount Debited but Ticket Booking Failed

Post your Comment

Not following proper route

Post your Comment

Repalle bus depot bus driver bad beaver

Running ordinary service with express bus paint

Post your Comment

Bus left the place before time

Post your Comment

Payment issue

Post your Comment

Rtc driver rude behaviour to public

Post your Comment

APSRTC Bus Conductor Rude Behavior with Passengers

Post your Comment

Related businesses