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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 6, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 3

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S
Sai Chandrasekhar
Jul 5, 2023
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Ticket not received for booking

Hello Team
I've booked ticket from vinukonda to Hyderabad today (5th July 23) and payment done through phonepee amount was deducted from account and as our phonepee support payment had been sent to apsrtc but ticket was not received/confirmation was not recieved contact [protected]
T2307051128598423896439...
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V
Vijaya Lakshmi Vaka
Jun 23, 2023
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AC is not working in INDRA bus

Address:Vijayawada

Hi Team,

I am traveling from Hyderabad to Repalle in service no: 4340 on 22nd June 2023. The AC is not all working in the bus.All the passengers are suffering due to this. This bus is looks like cheaper than Super Luxury.

Please take the necessary action....
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M
Madhurimopidevi
Jun 22, 2023
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Rain water enter into a bus through Ac points

Address:Apsrtc

Pls go through my complaint, service no 3579, Apsrtc, Autonagar to Asrao nagar, all passangers suffer from rain water dntered into seats through ac pointsall of our laguage bags are weted. Pls take action this coming rainy season....
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Address:Pulivendula

I am a daily commuter of APSRTC- bus service, from Kadapa There are a few problems which we, the residents of Kadapa always face.
1)There is no time-table and panctuality maintained for the buses, nor that is being maintained. Many times buses will come in queue leaving the next half an hour.
2) At times the staff is rude, careless & indiscent towards passengers,

On 22 june, 2023, Thursday I was travelling by...
+2 photos
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I have booked tickets but tickets didn't book, but amount got debited from my account. Request you to refund my money within this week....
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P
Praveena katta
Jun 7, 2023
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Charging more than mrp

Stalls in annavaram bustand kakinada district...charging more than MRP...
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A
aakarshteja
Jun 3, 2023
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Not Received Driving Licence Card

Address:Unit Office Madanapalle

Not received driving licence even though the card fee is included in the application . It's been more than 1 year and I've tried all the possible ways. Went to RTO office they doesn't care. Lodged a complaint on APRTA Epragathi(Tktno. 2352439) portal many times no response. Asked them to upload my data to central portal so that ican atleast show digital copy through Digilocker or Mparivahan.

Please send me the printed driving...
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K
K V Pattabhi Ramayya
May 29, 2023
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23539 Service bus from Amalapuram to Vizag

Address:Aganampudi, petrol bunk backside, Prasanthinagar Aganampudi

Respected Sir/Madam,
My Journey started from Amalapuram to Vizag but due to seat non availability upto Kakinada Travelled during that time Driver committed to give seat based on possibility from kakinada to vizag, after reaching kakinada I requested but not given seat and he given seat to another person in the driver cabin. Why he is not giving important first requested person and myself continued the journey with same bus. This the...
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I
INAKOLLU MANIDEEP
May 22, 2023
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Delayed arrival by 2 hours connected train missed

I have booked bus ticket from Kadapa to Bengaluru while booking it was shown that departure time at Kadapa is 10:30am and arrival time at Bengaluru majestic is 05:00pm. By keeping in mind I have train at 06:50pm at ksr Bengaluru railway station. So I have booked ticket by having a margin time of 1 hour 50 minutes. Where as the bus started at Kadapa bus stand is at 10:50am and arrived Bengaluru majestic bus stand at 07:02pm. Due to this I...
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D
D.Lohitha Sree
May 21, 2023
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Bad behaviour

Address:In Vijayawada Bus stand

Actually I attended for the right time 10:29pm but the departures time was 10:30pm .The bus conductor had behaved rudely and blaming that I came Late.So please to take this complaint and inform him.The pnr number of the bus is[protected] and this held on 21 May, 2023....
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P
Pankajsinghchauhan
from Agra, Uttar Pradesh
May 20, 2023
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Miss behave with me conductor and driver

Address:Raily colony

When I asked for online ticket than conductor deny to give me ticket and Miss behave with me . They out me from the bus with unuseble language bus ppt to hup date 20/05/2023 time at bramnpalli 06.32 pm bus number AP 16 ZO **** PLEASE TAKE NEEDFUL ACTION with conductor and driver...
Thanks...
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Y
Yogendra.satti
from Vijayawada, Andhra Pradesh
May 19, 2023
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Hit and damaged my vehicle and rude behavior by driver and conductor

Date: 19/05/2023
Time: 11:00 AM
Bus No: AP11Z 6466
Bus Route: Bheemli to RTC Complex (900K)
While myself and wife travelling on my bike on mentioned date and time. The bus driver didn't maintained distance between with front vehicle and the bus. He hit me from the back and damaged my vehicle. My wife got hurt.
He responded to me in a very rude way. The conductor and driver asked to complaint and said they...
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C
Chatakonda Supreeth
May 17, 2023
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Bus got delayed

I booked a bus ticket from Kurnool to Hyderabad as per the schedule the bus should be here at 5pm.Now it's 6pm.This is not the 1st time. I have not reached my destination in t, if the bus is getting delayed we the passengers should atleast get an update that the bus is getting delayed.So, That we can plan an alternative. I know you are receiving a lot of complaints like this you are going to ignore this just like the others.
Thank...
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Address:19-180/1-4, Gandhi Nagar, Near New RTC Bus Stand , Velugodu, Nandyala district ,518533

Nandayal District, Velugode (Mandal) Velugode Village, New RTC Bus station Public Toilets, Septic Tank get over flow and breaks down it is not working good so please remove that septic tank and construct new septic tank .
that's old septic tanks overflow with waste and drainage water, and gives very bad smell as well as pigs and some animals also come in that waste drainage water that waste water take over flow on the road and near...
+4 photos
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S
Shaik Shahinsha
from Nandyal, Andhra Pradesh
May 17, 2023
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Complaint on conductor

Iam shaik Shahinsha, Iam travelling to my home town Nandyal from Kurnool in APSRTC (NANDYAL DEPO) bus..I had experienced a worst behaviour of conductor. The conductor who used to give tickets in bus abusing in unparliamentary language.Due to his age I didn't say anything infront of other passengers. he also abused other lady passenger infront of others.The lady entered into bus without knowing that is single stop bus. Because of this staff...
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P
Praneet Reddimachu
May 16, 2023
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Horrible driving and indecency

A driver driving amaravathi bus with the no ap16z0572 drove rashly, stopped the traffic and abused when I confronted him for stopping abruptly in the middle of the traffic and boxing me into the left side...
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H
Hanuma Yellinedi
May 15, 2023
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Money deducted, ticket not booked, transaction failed

Hello APSRTC team,
i booked ticket today from Sattenapally to Hyderabad for 21st May 2023 for the service no 4252
Money of 494 rs deducted from my bank account, however transaction shows as failed.
OB ref no: [protected]
Can you please tell me when i can expect the refund....
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Due to rash driving by bus driver on road, bus jumped very high, and that caused my mobile damage.
When asked for it, driver and conductor responded rashly and roudly.
Am requesting respected team to compensate me immediately....
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T
T sesibhusanarao
May 13, 2023
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No seat for traveled bus seat no 40

Sir My family travel srikakulam to visakhapatnam NON stop booking counter book 4full tickets and 2hof tickets entered bus total seats capacity 39, my allotted set no 40, No seat for paid ticket journy. Bus no AP30 Y5445...
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K
Kamesh Cool
May 11, 2023
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To late this not a non stop bus e

Address:Vijayaramrajupeta,Mortal Colony.Beside Ntr Statue.

Service no:4436 bus no:AP16Z0586 my seat no:32 my name:N.K.Rao. my bus boarding in akp but bus reached one hour late. I have a connecting train to chennai..every one is troubling and spoiling the schedule of the pasangers.
Bus is to late didn't fallow the schedule and route.not giving a non stop service entering to all small towns also. Worst service apsrtc plz take a serious action of autherities...
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