Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Today i like to board a bus (Ap07z0488) at 8:00am in vijayawada depot. I felt really bad with the unprofessional behaviour of this #. Even the language is unparliamentary. How this kind of people are recruited without knowing minimum etiquettes iam not getting.
Hopefully you understand the situation.
Please reply and kindly take the necessary action required....

Hello sir/madam..
I'm b teja bhushan.
Travelling in apsrtc bus no: ap 27 ty 1113. Service number: 4607.
A service from vinukonda to tirupati.

Sir/madam,
I want to take this to your notice. Somewhere after ongole, i think in ongole outskirts, bus stopped for food, where the food quality is worst. They charged higher prices than normal, though giving less quality food. Passengers, particularly women...

Counter timings changed recently (09 am to 06 pm). During these timings majority of the consumers will be at schools, offices.. Dont they? It is quite inconvenient to get the renewal. 08am to 10am and 4pm to 8pm will serve the majority.

Counter at nad is discontinued, it must be restarted to serve customers. Please consider that there is no counter until simhachalam or gajuwaka or complex....

Spare parts consignment missing at the time of transit From APSRTC Logistics Kadapa to Rajamahendravaram. LR No:6171732 Date:21.02.2019. Bus No:AP-31-TF-3677. We are past one month continues follow this consignment for very urgent requirement. Properly not response both of the office. Kadapa Office person told driver put the sign after receive the material but rajamahendravaram office person told driver not submit the material .So Where is...

I am an bank employee. I need to travel from yemmiganur, kurnool district to mantralayam which is 20 km distant. Since last two weeks, toll gate fare is being collected by apsrtc buses which costs rs.10/- per passenger which is unbearable for people like us. And ksrtc is not collecting any extra fare till now. Before toll fare, for pallevelugu ticket fare was rs. 15/- now it is rs.25/-, for express rs.35/-, for deluxe and super luxury rs....

While travelling from kurnool to hyderabad boarding AP 02 Z 0580 on 24th march.. they have stopped in place for dinner (Sri sai ram hotel near kothakota) where there is no quality food provided and when i questioned driver they replied there is no rules to stop in bus stands in telangana .. i would not have complained if the food is good ..and i observed that drivers had a special treatment including food.. please take action regading stops...

K. Navya krishna,
Tirupathi, chitoor dt
I tried to book a ticket from chilakaluripeta to tirupathion 3rd march using apsrtc oprs payment. (Order number. [protected]). I used sbi bank internet banking for payment. However it was an incomplete transaction but money was deducted from my sbi bank account. When i enquired, they stated that money will be refunded in a week but i didn't received my money yet....

I travel daily in 400y bus to and fro from kurmannapalem to kothuru junction and i have boarded the bus from kothuru junction today i. E. On 23/03/2019. There is this lady conductor who has given me a ticket. As soon as the bus reached atchutapuram she started asking me if i have to take ticket and as i earphones plugged in my ears i did not respond to her. She started yelling at me. I really don't understand why she is so rude. It's really...

I have been travelling from vijayawada to nuzvid through nonstop service, service number - 3998, on 16-march-2019.
It is the first non-stop service and the scheduled time is between 5 to 5:15 am.
But due to the unavailability of the conductor the service is delayed and all the passengers suffered because of this. The bus delayed for an hour and even then the conductor did not reach. The second service conductor has to come a...

The timings are not following correctly, they are lazy and not doing there work, when a student comes for renewal of bus pass, they are opening lately and time to college or school or job is wasting for the renewal they are opening at 8:30 am and closing at 5-6 pm the timings are not following please rectify the problem that people had due to this buspass renewal...

Dear sir/madam,

We are facing so many problems with apsrtc city bus services with irrelevant timings and two or three or more buses are going at a time (Bus tailing) with almost empty, this is creating so many problems to the passengers, even i tried to reach department members for the manager number or corresponding person to give a complaint and they are giving irresponsible answers.

Yesterday (March 12th...

We have occupied our seats before 30 minutes of the departure time. Later after 30 minutes the bus driver (Giddalur to hyderabad at 7:00am on 11/03/2019) came, informing that it is already reserved. Within that 30 minutes 2 buses are gone. Bus number ap27z 0330. There is no driver available for that 30 minutes. I got lot of problems with apsrtc this is one among them....

My account no is 96889769 and i am in south silver sports plan with moonthly subscription of nearly 260/- per month and i am getting all star sport channels. Now i was migrated to some other plan (Plan i don't know) and subscription enhanced to 360/- per month. Star sports channels are also not coming. It is requested to restore star sports channels immediately. Also requested to list of all channels provided to my plan including free channels...

I have done reservation from tirupati to bangalore. But my hometown is chandragiri, which is next stage. Recenlty they have passed a rule that they will not share driver number details. As a result i can't board at preferred location even though iam on time, they had given me customer service number and there is no way to contact driver. Atleast ask them to add our prefered boarding (Customer preferred) points of our choice since we are paying...

A senior citizen by mistakenly deleted ticket no. But we had so many proofs that we reserved that ticket... Even he showed rash behavior on customer that he want only ticket no. We showed it through mail id... But he didnt agreed... Due to illitracy of passenger, she carried normal mobile which has no whatsapp and gmaïĺ how can we send the message to her......

Sir, i am ramya travelling to viskhapatnam from anakapalli since 6 months on the purpose of education. Bus number '500' runs from anakapalli to visakhapatnam.. I am requesting you to please have a brief idea on number of passengers in the working days and weekends.. Apart from getting seats we people didn't even getting place to stand for 1hr 45min at least... It's getting difficult for us to know the timings of the buses.. Where we can find...

I travelled today morning 8 am by non stop bus from nellore to tirupati bus noap26 td3303 purchased ticket from nellore to tirupathi ticket. I received call to get down on recept of emergency call i requested driver harikrishna to stop bus at bypass srikalahasti he did not stopped bus inspite of repeated request. Later i contacted over phone to depot manager nellore 2 he did not reacted. I contacted tirupati depot manager and grievance call...

My name is ravi teja. I cam on service no:3887 bus from hyderabad airport to vijayawada bus stand and sat on seat no:15 while mine 19 because of family. While getting down, i forgot my headphones on the seat itself. Kindly reply. My phone number is [protected].
My address:
R. V. Ravi teja, 9-54, andhra bank street, tallapudi (Mandal), west godavari dt, andhra pradesh.
Headphones resemble as the one i had attached....

Dear sir/madam,
I am sai karthik arkala from hb colony bhavanipuram vijayawada, we are facing lot of issue because of less number of city bus services from hb colony. Sometimes two three buses comes at a time of same service, and sometimes we need to wait for at least one hour for bus.

Kindly consider my request and increase number of city bus services to hb colony and from hb colony.

If you are not able...

The conductor in 12d bus, bus no ap29z1747, on 18/02/2019 at 9.00 am, going to drvarapalle, he was very harsh in behaviour, behaving badly with ladies, not giving change, not giving seat to phc as he was sitting in that seat, is apsrtc allotted 1st seat to phc or conductor so please give him instructions to change his behaviour for the sake of the public...