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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 33

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B
badrinath001994
from Eluru, Andhra Pradesh
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booked ticket bus not stopped at stop and haven't called to my mobile

Address:518134
Website:I am complaining about Apsrtc driver

I have booked ticket using abhibus from Hebbal Est mall to koilakuntla for date[protected], I have reached stop at 7 pm and bus schedule time is 10:10. I have waited for bus and bus not stopped and driver haven't called me. I have lost ticket money and I need refund for amount. It's customer service that driver has to stop bus and make a call. What a worst experience, I will be attaching ticket for reference...
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D
deepanarayana
from Guntur, Andhra Pradesh
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sound disturbance

Sir kindly bringing to your notice that bus from hyderabad to guntur, service number 36252, dated 26.12.108, it was very inconvenient to bear the sound of tv due to continous playing of movies right from the starting point to till end, guntur. Inspite of many request to driver tv was not switched off, till bus reached to guntur bus stand. As a passenger, it was unbearable as we have to discharge duties next day. I kindly request to pass instructions...
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Sir,

We would require clarification from APSRTC. Attached bus details screenshot for your kind reference.

Sir this bus schedule to leave from NELLORE AT - 7PM (NELLORE TO VAKADU) SERVICE NUMBER EX 05. VEHICLE NUMBER AP 26TD 2978.

Sir its very regular and often we are missing this bus. We are group of 12 working employees who took this bus daily, so that wr can reach little early to home to stay...
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S
Sai Durga Prasad Vinnakota
from Nandigama, Andhra Pradesh
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misbehavior of bus driver rudely and not checked whether passengers boarded or not

Address:Krishna, Andhra Pradesh

Dear team, i waited for more than 20 min in my boarding point... Bus driver came to boarding point and not even checked passenger arrived or not..... He didnot hold for 30secs to board the bus and he started the continued going without me... I ran and catched on road and we asked him how u go without passengers came r not he said we wont call and misbehaved with me and my parents. I need action and apoloyise from bus driver for misbehaving.....
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N
nazeer apsfl
from Visakhapatnam, Andhra Pradesh
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increase of buses from other routes

Address:Visakhapatnam, Andhra Pradesh, 530044

Hi,
Please provide buses from aphb colony to rtc complex via scindia. Buses from aphb colony to rtc cpmplex via nad is available but those takes a long time to reach complex. Some people wants to go to scindia but there was no direct bus, first they need to go to gajuwaka and from there they will take another bus to go to scindia. Our people require a bus which should travel via scindia....
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S
Sree Patnaik
from Visakhapatnam, Andhra Pradesh
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driver and conductors are very rude and not stopping buses at respective stops

Address:530012

38k bus drivers and conductors are very rude at their behaviours and not stopping buses at passengers respective stops. Please let us know why we are hiring public transportation? For our safety we are travelling means those are not stopping at stops especially at bhpv. I want depo manager to take severe actions on 38k drivers and conductors (Especially metero buses). Especially government drivers are head weight drivers....
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V
venk atesh
from Hyderabad, Telangana
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pf settlement

Sir,

I s. N. Rao in apsrtc driver in ampdepo. E g dist i wallnter retrement but my
P f pensionn was not declered. We have send the papers but my pension was not declered. Please check the details and clear the amount. My name is s. N. Rao stuff no e455526 ampdepo. E g dist
Please tell me in the mail [protected]@gmail.com. Any information on this pension could inform...
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S
Syamprasadv
from Visakhapatnam, Andhra Pradesh
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improper provision of bus

Address:Visakhapatnam, Andhra Pradesh, 530027

I have booked 2 metro luxury bus tickets from kakinada to visakhapatnam on 27/11/18. The bus provided was ac city bus, which didn't have the facility of push back seats. No water bottle is provided. Hence i demand for refund of my amount for the inconvenience caused. The details of my ticket are as under
Tkt no 82545917, name:syam prasad, kakinada-visakhapatnam, srvc no:27095/kkd - vsp a/c seats:13, 14 (M, f) fare:704.0, doj-27-nov-2018,...
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J
jahnavi ganda
from Tadepallegudem, Andhra Pradesh
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refund money

I have booked a ticket online from tirupathi to nandyal on 9th of october 2018 to make a journey on 13th of october 2018 for 1 adult. Later cancelled the ticket on 10th october itself. An amount of rs.367 was debited from my bank account, but not yet refunded. The ticket number that was cancelled is 80773830. Kindly look in to the matter and do needful...
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V
Vanajasbi
from Munnar, Kerala
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driver bad behavior

Address:Guntur, Andhra Pradesh, 520005

Sir, i have travelled by bus from nagarjuna university to tadepalli. I was standing at university bus stop for vijayawada bus at 7.40 pm. One bus arrived board not visible becoz of lighting. I just asked the driver whether it was bypass service. He uttered bad words. Why all that i need to know. He used bad words saying can’t you see the board. Don’t you have eyes and many more bad words. Unnecessarily he argued and shamed me in front...
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A
Aravindwalibalu
from Hyderabad, Telangana
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ppo number not received

Address:Kurnool, Andhra Pradesh, 518501

Dear sir/madam,

My name is w. Annapurna staff no. E-425582 and i retired from my service as a conductor on[protected] nandyal depot kurnool region. As per office personal information i have to receive a ppo number through mail (Postal service). But, till date i didn't received. Could you please share me the details to the email id (My son's) aravindav.[protected]@gmail.com.

Please do the needful.

Thanksbr...
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G
Gowtham9898
from Kottapalli, Telangana
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rash driving ap 37 -7786 eluru to vijayawada

Address:West Godavari, Andhra Pradesh, 534001
Website:www.apcrts.com

The driver who's driving ap 37 - 7786 eluru to vijayawada on 9th -11-2018 driving in worng route and he hit my bike and run a way with the bus near vijawada entrace with my frnd, he got slightly wound and leg, we try to stop the bus but he is driving very fast we r unable to catch the bus, please take a proper action on the driver and update the complaint recovery other wise we will complint to police about this issue, he driving very rash...
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V
Vishnubobbili
from Hyderabad, Telangana
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regarding rude behavior with passengers

Address:533262

Hi team,
My parents had travelled in apsrtc (Kakinada-vizag) service no : 2669 on 04- nov-2018. Conductor misbehaved/ rudely behaved when my parents was asking him to stop the bus near anakapalli bypass. As my parents are senior citizens, is this the correct way to behave so badly. So please take strict action on that person.

Regards,
Vishnuvardan bobbili...
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D
Dornadula Revanth Reddy
from Bengaluru, Karnataka
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refund for 2 garuda/amaravati journeys

Address:Nellore, Andhra Pradesh, 524003

Esteemed sir,

Myself (D revanth reddy) and my father (Drk reddy) booked up and down tickets of amaravati buses of apsrtc, andhra pradesh. But to our demise, we were accommodated in garuda buses (Cheaper version). The garuda bus (Nlr-bnglr 12:00 oct 25th) was pathetic. There was no proper ac, no working tv and there was a lot of diesel smell in the bus. I vomited thrice during the journey.

When asked about the...
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T
t.viswanath harish
from Hyderabad, Telangana
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conductor misbehaviour with passenger

Address:Krishna, Andhra Pradesh
Website:www.apsrtc.com

On yesterday night (26/10/18) i'm travelling in a vijayawada city bus no 11 from chittinagar to ysr colony, when i hoped in to the bus, conducter is sitting in a seat, and refused to come and give me a ticket and instead with a loud voice she ordered to come and give the money for ticket, i passed my money to other passenger to get ticket, she is saying "can't you come and get your ticket" i replied "it's your duty not mine" she angrily said...
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S
Sp2018
from Thiruvananthapuram, Kerala
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arrogant behaviour for asking while agent is given seat beside my ladies seat

Address:Hyderabad, Andhra Pradesh, 500090
Website:Apsrtc

Hell team, i am travelling from hyderabad to narsaraopeta on 26.10 2018 in service no. 4476. Driver sold seat beside me to a man. When i asked ot is supposed to be given to women. He asked me instead why did i book that seat. I said when i booked whole row is free. He is saying i can't go with seat empty u ask everyone and adjust seat urself. I said i can't do that. Then he said do what ever u want but i will give.

This is...
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V
Vijaykumar Dugutta
from Hyderabad, Telangana
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refund of amount for ticket not generated through online booking

I have booked a ticket online from hyderabad to jaggaiahpet highway on 16th of october 2018 to make a journey on 21st of october 2018 for 2 adult and 1 child. Amount was debited from my bank account, but ticket was not generated. Later i have again booked and amount debited from my bank account again. The first debited amount was credited to my account with rs.18/- (Eighteen only) less. Debited amount is rs.709/- and credited amount is rs.691/-....
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A
Advocate raju
from Coimbatore, Tamil Nadu
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non adherence of running bus condition before the commencement of duty

Address:534102

The buses not routinely certified/checked before duty commencement of duty. No officer at depot level ensures this hence the mechanism will be made to stop a serious incidents in future. On 15 oct 18 two bus from tp gudem to janga reddy gudem 0545h and 0630h were stopped at nallajerla due to poor maintenance of garrage. All of passengers were filled in the next coming bus...
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A
Archana Lekkala
from Bengaluru, Karnataka
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rash behaviour of conductor

Address:560078

Respected team,
I archana, on 06/10/2018 thought to start from puttenahalli, jp nagar 6 th phase, bangalore - 560078. On apsrtc no:-ap03z5428, but that conductor said that 4and 5 seats are reserved no 6 is not reserved but while putting my bag's inside he is not allowed in to the bus only because of my bag's and i asked him to take luggage ticket but that conductor didn't allow me to inside. And he spoke nonsense about the luggage...
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Tejaswi Vegi
from Bhimavaram, Andhra Pradesh
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rude behaviour of the bus drivers

Address:Visakhapatnam, Andhra Pradesh

The buses are not stopped at the stop. Morning at time of college and office hours the buses are not stopped at stop : rama krishna puram, visakhapatnam. The students and the worker who need to go to there respective works finding it very difficult to reach there destination because they have wait for a long time, and after such a long wait the buses don't stop here. They say that it's not a stop, this stop has been removed. But it is request...
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