Claimed

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

1.1
Last updated Apr 6, 2024
Complaints 1360
Resolved
291
Unresolved
1069
Quick Links
Statistics
Share
Contacts

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved by Andhra Pradesh State Road Transport Corporation [APSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
keshava chinna
from Shirdi, Maharashtra
Report
Copy

conductor misbehaves

Address:530022
Website:Misbehaving of conductor in 222v today after noon bus no 6164

Iam a student and carrying a bus pass
As i have fear of loosing my bus pass so i took a xerox
Conductor saw that and she is scolding me and telling others that i am carrying a fake one
She told me to get out of the bus but i asked for my bus pass she told she will not give me and i told i will not get out so she is shouting at me
[protected] my number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atthanti preethi
from Hyderabad, Telangana
Report
Copy

I'm complaining about bus driver and conductor

I have boarded bus at sr nagar (Hyderabad). When i boarded bus someone occupied my seat when i asked conductor regarding that he kept quiet because he have given my seat for some other person for 2 hrs means till mgbs bus stand. I have to stand for half an hour and my rest of the journey was in the last seat which is really irritating. I have booked ticket then why should i suffer. I want to raise a complaint against them service number 1935...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saravanamech
Aug 1, 2022
This thread was updated on Aug 1, 2022
Report
Copy

accident

Address:Chennai, Tamil Nadu

11 September 2018 at 16:02 hrs the tirupati bus met an accident near redhills toll gate. I travelled in that bus i took ticket worth Rs 60 from panapakkam to chennai. After the accident the driver not reported to new apstc bus conductor and again i am supposed to take ticket worth Rs 20. The bus number 9327. Ticket number is 00028177. Please refund my money....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gvrm
from Rajahmundry, Andhra Pradesh
Report
Copy

sr. citizen concession denied

Address:East Godavari, Andhra Pradesh, 533001

Today i have traveled from samalkota to kakinda on the bus route no 765 (Rajamahendravaram to kakinada) on 8th sep, 2018 at 3:27 pm. Bus no. Ap 05a0035. Ticket no. 00018779. Conductor no. 496010. The conductor on the bus denied sr. Citizen concession to me saying that the concession will start only after the ticket fare is more than rs.20/-. But the ticket from samalkota to kakinada is rs.15/- only, hence no concession. Please clarify "what...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sãñtösh Rãjü
from Palackattumala, Kerala
Report
Copy

rash driving and didn't stopping on the bus stop

Address:Visakhapatnam, Andhra Pradesh, 530046
Website:Apsrtc

Respected sir, today we are in covnet junction in vizag. We are waiting for the rajiv nagar bus and bus no is 400 and the bus came we are going and climbing the bus the bus driver started the and didn't stop the bus. We are calling he is didn't responding the old has to fell down from the bus but god's grace she didn't fell down. The driver does like this many times. So please take an serious action about this matter... Thanking you sir......
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Praveen Karnati
from Thiruvananthapuram, Kerala
Report
Copy

rash driving on tirumala ghat road

Address:517501

Bus no ap03z 5440 on titumal ghar road driver was rash drived and hit my car. When me and my wife asked abt that he and his conductr spoke very absued lagunage and rude. They are not even care about the incident. Simply diverting the tipic and shouting on ladies. We are thr to helpless when we sopke to the person who sit in the exit of the road. Is no one will help in this? Could you please take a necessary action on this incident?
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pawan Tej
from Hyderabad, Telangana
Report
Copy

driver and attendant rude behaviour

Address:Krishna, Andhra Pradesh, 521456
Website:apsrtc.gov.in

I am t. Pawan tej, iam traveling from kphb to vijayawada on 4th sep, 2018. Service number-3839.
Driver name m. S. Babu and attender (Dont know). I reached to stop ontime at 11.30 am. These are following reasons which shows the rtc is such a worst i have ever thought
1. I requested driver to come little forward as i have 6 bags of luggage weighs more but attender with his rude behaviour rejected it
2. I requested for water...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prisms143
from Visakhapatnam, Andhra Pradesh
Report
Copy

rude behaviour of bus conductor

Address:West Godavari, Andhra Pradesh, 534452
Website:Apsrtc.gov.in

The bus conductor in which I had traveled to my home is behaving in a rude manner .In villages the bud drivers are supposed to stop the bud where ever requested by the passenger to get down.The conductor of the bus it's asking to get down stone where else before my stop arrived and it was a half km from my stop.if to get down of the busses a half km prior then what us the need of the busses in villages and more over this isn't the first time...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
seenoos
from Hyderabad, Telangana
Report
Copy

air conditioning not working

Address:Visakhapatnam, Andhra Pradesh

Overboard apsrtc bus on 29-august at 11:23 at nad vizag vide service no: tna22501 - visakhapatnam to annavaram
Issue: ticket charged (Rs 235 inspite of 165 for non ac) for ac since this is an ac bus. But ac not working... Even after repeated complaints to the driver the attender checked and adamantly answering that this bus will be like this only.
I request the apsrtc to look into this matter and ensure proper amenities for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Samji Gurupramod
from Hyderabad, Telangana
Report
Copy

high negligence of driver causing a lot of trouble for all passengers

Service no - apsrtc. Journey: yemmiganur-hyderabad mgbs service no: 6478 driver: p y prasad contact no.: [protected]. Bus started from adoni and reached yemmiganur at 11.49pm. Already bus is late by 20 mins, bus driver due to his negligence left one passenger who was supposed to start from adoni. After reaching yemmiganur, due to the passenger shouting on phone, the driver has again returned the bus from yemmiganur to adoni back.. This is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:APSRTC

I frequently travel in apsrtc but this was the worst incident that happened to me in bus on 23/08/2018. I travelled in hyderabad to narasapuram bus and in my back seats that rogue who was one of the driver of that bus slept in two seats.
He inserted his hands in between two seats i suddenly felt and shouted at him to remove the hand. I could not notice him in dark i pulled my seat front and sat like that till my stop arrived so that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavan Vasantham
from Eluru, Andhra Pradesh
Report
Copy

harassment

Address:Guntur, Andhra Pradesh, 522201

To whomsoever it may concern.
This is to let you know about the nightmare kind of service i have experienced from apsrtc.
I was traveling from tenali to hyd on aug 19 th through apsrtc bus with service number 4369. (Indra ac bus)
Just after couple of mins into my journey water started leaking and it's all over my seat. (Seat no 17)
When i complained to cleaner in the bus rather than trying to do something he behaved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreenivasulu.Majari
from Bengaluru, Karnataka
Report
Copy

co-passenger drunk and vomited in bus

I had very bad experience in apsrtc traveling from nandyal to banglore at service number 6466. One of co-passenger had fully drunk and vomited in the bus. I have given a complete to nandyal depot manager on that incident but the depot manager responds and said that, such incident wont come under their policy and not ready to take any action.

I sincerely request you, please take a strict action to prevent such bad incident....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
Address:Guntur, Andhra Pradesh

Sir
I am a retired bank manager. Today morning at 7.30am i boarded the passenger bus bearing no. Ap28z3890 from narasaraopet (Nrt) to guntur (Gnt). I have my aadhaar card in my mobile and showed it to the conductor but she expressed her inability to extend the concession accorded by the government of a. P stating that surprising squad authorities are insisting for hard/physical copy of the aadhaar. When i requested dm narasaraopet,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nagarjuna Parvatha
from Hyderabad, Telangana
Report
Copy

regarding busses availability between anantapur and narpala

Address:Anantapur, Andhra Pradesh

I am happy with the services of apsrtc in the ap.
I request your anantapur depot planing management to review the number of bus services available in the peak business hours from 8am to 9 am from narpala to anantapur.
Due to lack busses availability passengers are availing private autos. This retards the economy of apsrtc.
I request you to please run as many busses as possible in the business starting hours and closing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumya Lakshmi
from Bengaluru, Karnataka
Report
Copy

maintaining timing

Address:Chittoor, Andhra Pradesh
Website:Apsrtconline.in

1. Service number 47469 from Tirupati to Bangalore scheduled to depart at 1700 hours on 21st July 2018 arrived at the stand at 1730 hours after multiple follow up with the enquiry counter with officials who had no clue about the status of the service
2. For the cost of the ticket, the bus is very old and in a pathetic condition with broken seats at multiple places
3. Even after arriving so late the bus crew were in no hurry...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyothirmayee Yalapalli
from Tumkur, Karnataka
Report
Copy

seating

We ladies are booking seats in advance for safety, but why are you allowing gents to book beside seat. I have experienced the same problem many times. This is a serious problem whichany ladies are facing. Even I have seen many complaining about this You people are not looking at this... Very shame on. Look at this issue as this is not safe for ladies. You being government service this is not at all good, As you have to look at our safety....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday Chaganti
from Manuguru, Telangana
Report
Copy

bus services

Address:533255

Dated 18/07/2018, I travelled on apsrtc Telugu velugu bus from ramachandrapuram to kakinada. Its number Is AP28Z 5886.
The bus is very old and I think it is obsoleted already.
It is not in a running condition and RTO may be fraudulent to certify this bus. It is repaired when it reached Karapa(10km from Kakinada).
Why rtc don't thinking about consumer time and money.i had an interview on this date and went the interview...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Kaku
from Guntur, Andhra Pradesh
Report
Copy

conductor charged more fare to children

Address:Prakasam, Andhra Pradesh, 523240

While traveling from podili to kanigiri bus conducter told that full fare age of aperson is 10 .witout knoweldge of the bus fares he charging more unncessarily
ticket no1600MGMR U104
please track the complaint based on ticked number enquiry the conductor he is telling like that he instructed as like that.
I explained the conductor while we booking in online online charges are taking as half charge my child but you are...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avlok Mishra
from Hyderabad, Telangana
Report
Copy

rash driving - ap31cm7069

Address:Visakhapatnam, Andhra Pradesh, 530009

Rash driving by the bike rider at rk beach vizag near to kursura museum. The biker ran away after hitting the car. On being followed, he didn't stop and ran away. He eloped with a girl who might have suffered injuries because of his rash driving.
The bike registration number is ap31cm7069.in is an humble request to take charge of people like him and make the city safe.
Regards
Avlok
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy