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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 36

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U
Uday girish
from Vijayawada, Andhra Pradesh
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age limit for half ticket

Address:517501
Website:aprstc.gov.in

Hi apsrtc,
I have travelled with my family from tirupati to kanipakam. My brother’s age is 11 years according to aadhar. As according to apsrtc rules, children who have completed 12 years of age have to be charged full ticket. I have noticed so many conductors are telling that they are instructed to charge full ticket for children above 10 years. So they charged full ticket for my brother. I had an argument with the conductor but...
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N
Nammi Gangadhar
from Visakhapatnam, Andhra Pradesh
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misbehaviour and harassment of conductor and:752651

Address:Visakhapatnam, Andhra Pradesh, 530026

Respected sir,
Yesterday on 02/05/2018 at 5.37 pm boarded the rtc bus no.400 at rajeevnagar board and took ticket to old gajuwaka. The conductor gave ticket but didn't give change in return he misbehaved with me and bluffing that he gave change which is rs 10 for i gave amount rs 20.
This is really a deep harassment of that conductor cnd:752651 to me as i have to beg for my change facing his misbehaviour and harassment in bus...
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C
craviraj
from Mumbai, Maharashtra
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anakapalli bus stand - deepti milk parlor

Address:Visakhapatnam, Andhra Pradesh

The board shows buttermilk as ₹9. The shopkeeper says that he is just an employee, and the shop is owned by Ramana. They charged ₹10 for the same even when the board displays ₹9. When asked he threw the amount back and said take it or leave it at ₹10. All this because, although I bought the ticket by spending ₹1150, and RTC promised to provide me with a water bottle, it could not because apparently they could not store the bottles...
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X
from Bengaluru, Karnataka
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city buses not stopping at bus stops

Address:520010

The city bus no: 31, belonging to vidyadharapuram depot is in a hurry today i. E on 26/4/2018. I got into the bus at 10:20 a. M and found both bus driver whose code number is 370318 and conductor code number is 369583 are in a very hurry the reason might be the city bus is very late. The bus driver is not stopping the city bus at bus stops at all. Even the conductor of city bus is not giving change to passengers. It has become common practice...
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V
venkateswarlu yerragangu
from Bengaluru, Karnataka
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money debited but ticket not booked

Website:www.apsrtconline.in

I tried to book the ticket in apsrtc official website banglore to badvel. I paid money through indianbank debit card after otp entered and submitted it shown money transfored successfully but i did't get ticket. Then i called the customer care people they are behaving very rude. And they are saying if money debited and ticket not generated it will goto automatic refund and it will refund after 7-15days. But i have the only ticket amout in...
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D
deie Ongole
from Hubli, Karnataka
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ticket not received

Address:523001

Sir, i have booked a ticket in the name of l nirmaladevi and nv s samhitha, in 22-00 hours service on[protected]. The details are herewith enclosed. Please resolve it.

Dear guest apsrtc,

Your payment for the order with reference number [protected] on the merchant website : apsrtconline.in has been successfully processed.

For your convenience, we have provided the order information below.
br...
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V
Vemuru Vijay
from Gurgaon, Haryana
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refund not yet received

I booked a ticket from tirupati to bangalore on 24th march but for some reasons i have canceled my ticket on 30th march. Once i canceled the ticket i received a message saying that i will receive refunded amount.
But till now i haven’t received the refunded amount.

Ticket no: 73789772
Service no: 5528
Uid: 3188
Refund amount: 1023
Doj: 01 - april...
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M
Madhav Vicharapu
from Hyderabad, Telangana
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bus driver rude behaviour

Im traveling to hyderabad from vijayawada in 3838 amaravati service. Early morning hours when it reached jntu i asked the driver to stop the bus to get down. But he is ruthless and said dont has stop at jntu and asked me to get down at nizampet. But he stopped after 100 yards when i argued why dont you stop sice jntu is a big stop and every bus stops there. If the drivers behave like this people would have to prefer private travels. I got...
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S
Sandeep Netha
from Mirialguda, Telangana
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bus always park in front of my shop for 3 hrs

Address:Hyderabad, Andhra Pradesh, 500000
Website:Apsrtc.com

I am a shop owner 1/2km far from mgbs my shop located this bus always park here i dont know y he do even i[censored] request him due to this traffic also jam over here. Plz take action and ask him to park in currect place not on road more over not in frient of shops

Bus no:ap21z0746

This is not fair plz look in to photo u can understand what is exactly it is...
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U
uvprakashbabu
from Cuddapah, Andhra Pradesh
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collecting additional rs10/- on billing of apsrtc logistics

Address:Anantapur, Andhra Pradesh, 515001
Website:www.apsrtclogistics.in

Respected sir,
I u.v.prakash babu send a aparcel to Nandyal on[protected] recepit no: 1264803 the bill amount is 40/- again they are on demand they collecting the 10/- extra
by questioning this the computer operator is revealing that it is orders from apsrtc officers who are present in the office.
By arguement the computer operator who is giving the bill at that time you come at 8:00 clock contact with this problembr...
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J
jonnalagadda naga raja sekhar
from Colonelganj, Uttar Pradesh
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driver & co driver misbehaving in service no: 9369

Address:Krishna, Andhra Pradesh, 520012

Dt 24/3/2018.. Service no: 9369.co driver mis behaving.. From tirupathi to vijayawada not stopped for human needs and when we asking he was shouting like drunken men. And he shifted from driving seat and another person called samba came for driving. It seems precious driver called srinu some thing wrong and we are suspecting he is taken liqueur. Because he souting on road side travellers also when he he driving seat. Please look into this...
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L
lenin barath
from Dahanu, Maharashtra
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bus air conditioner repaired

Address:Chittoor, Andhra Pradesh, 517501
Website:www.apsrtconline.in

Chennai to kurnool
Bus type: indra a/c
Bus timing: 19:30 (23rd march 2018)
Bus service no : 6293
Bus registration no: ap 29 z 2925

Bus air conditioner got repaired near tirupati around mid night 12am on 24th march 2018. We passenger were suffering with no proper alternatives. Worst response from apsrtc mangalam depot official (Tirupati). There is no proper response from apsrtc transportation officials....
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G
gvkp2445
from Bengaluru, Karnataka
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driver rude behaviour bus # ap16tg1618

Address:West Godavari, Andhra Pradesh, 534001

Today 21st march 2018 at 7:45am at eluru bus stand, driver of the bus with driver id : 0hb1618 hesitant to say his name behaved very rude with passengers boarding the bus. There was no reason for his anger and bus was half empty at that time. Driver was very hurry in moving bus and shouted/scolded with unparliamnetary language to passengers to take tickets at the counter and then board the bus. As passenger was in hurry to attend office interviewand...
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P
Padmarao R
from Bengaluru, Karnataka
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apsrtc

Address:Guntur, Andhra Pradesh, 522007
Website:APSRTC

Apsrtc vovvo bus from bangalore to kkd service no:2636
Dear sir,
Apsrtc sending messages to the passengers on moble regarding crew details before starting the journey.
But your crew will never lift phone. They are telling mobiles are not working, we are not responsible.
The crew is very adament, they don't know how to speak with customers. Please give training to do good service.
If passenger is not available...
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A
anushaseethini
from Visakhapatnam, Andhra Pradesh
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rash driving and abusing

Address:Visakhapatnam, Andhra Pradesh, 530046

Respected sir/ madam. This is really embarrassing to complain about our state members. I don't know driver name but the bus number is ap31z0363 driver abused me while i, m driving on road. He did rash driving and abused me and went. Please teach them traffic rules and minimum ethics to live in this society. This incident happened on sat - 10th march, 2018. At the time of 6-15. It's not fair for him to do like that and that too at the time...
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P
Pathan12311
from Hyderabad, Telangana
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student pass issue

Address:Prakasam, Andhra Pradesh, 523001

We all the students have Bus Passes and we got into the Bus and Conductor stated that student passes are invalid today and punched the tickets after taking the tickets we asked him about reason why pass is invalid today He just stated that he is not interested to see Passes he is out of mood so punched the tickets.
Need to take up action on such stupids
Hereby I am enclosing the Bus number.
Kindly Someone take up the...
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K
Ksr Karthik
from Bengaluru, Karnataka
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bus missing

Service number 2601 vja-amp bypass express didn't come to the platform. Even driver dint call us. At enquiry they told bus passed away at 5:10 without intimation. Even announcement was not given. I request you to take action against the driver. Make sure that this mistake doesn't repeats again. We waited at bus station for 1 hr 40min so we request you to consider this complaint....
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P
PutluruAmarnath Reddy
from Delhi, Delhi
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number plate not issued

Address:Kurnool, Andhra Pradesh, 518218

Sir

This is p. Amarnath reddy from kurnool i am take bike honda shine sp 2018 model show room dealer make the payment they given no also my no is ap 21 ca 3115 but i am not receive any message from rta kindly update the matter. I approach rta office kindly wait already one month over.
Kindly dot the needful.

P. Amarnath reddy.
Cell no:[protected]
[protected]@gmail.com...
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S
Sriranga swamy
from Bengaluru, Karnataka
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driver took flyover instead of picking passenger who has done online booking

Address:560064
Website:www.apsrtc.in

Apsrtc drivers are doing a pathetic public service without picking the passengers who have done the online booking of bus tickets. Even after reaching the boarding destination half an hour before and trying to reach driver they are not picking the phone and later point of time after frequent calling it is updated that they have crossed the boarding destination and giving the excuses that passenger phone is not reachable. Even we had tried...
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E
eswarkumardev
from Visakhapatnam, Andhra Pradesh
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rejected 10 rupees coin

Address:533101
Website:Apsrtc

Respected sir,
My name is eswar kumar dev
Mobile: [protected], today on 20th february 2018, while iam travels through rajahmundry to anaparthy, i gave one 10 rupees coin and one 10 rupees note, but the conductor rejected the 10 coin. That was not a fake coin.
So please take action on that conductor.
Thanking you sir

Regards
M. Eswar kumar dev
Mobile. [protected]...
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