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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 6, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 38

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B
babu sai
from Sirsilla, Telangana
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regarding no ordinary buses or student special buses

Address:517583

We don't have telugu-velugu buses from tirupati to puttur around 7:40. Many of our students are facing probelms regarding this issue. Please provide a students special or ordinary bus to puttur at 7:45am. Same problem during eveing too. We have already enquired in the depot about buses, they gave us a simple answer that the apsrtc cancelled those ordinary buses due to loss. There are contionus buses around 1:03pm, 1:30pm, 1:50pm, 2:10pm,...
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kavya dantuluri
from Ponnuru, Andhra Pradesh
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physical violence against girl

I am travelling from ravada in bhogapuram mandal to vizag. When i boarded the bus it is already full. I tread sitting on the gear box near the driver as some busses allow that. The driver instead of telling politely to not sit there he pushed me. What is the necessity to touch a female passenger forcefully when he can just say it. The bus shud reach ravada by 8:30-8:40am but it reached by 9:00am. The bus driver is very rude to the passengers....
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R
rajamahendravarapu
from Hyderabad, Telangana
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amount refund if not executed the ticket from kakinada to visakhapatnam

ON 16/09/2017 i had booked a ticket from Kakinada to Visakhapatnam, the amount has been debited from my account and the ticket not executed, the same has been inquired to your customer care they told to me due to the server problem the ticket not generated and your money will be refund shortly . But
still the amount not credited in my account. Kindly look into this matter and refund my amount immediately...
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S
Sureshkumar1717
from Sirsilla, Telangana
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regarding bus delay

Address:520001

Irregular follow of times for taking out buses from bus station...

Taking tickets from passengers and making them to sit idle for one hour and wasting our valuable time...

Even time completed... He argued saying... We dont follow time.. We just check filling of bus...

Making all passengers to sit idle.. Wasting there valuable time..

Today... I wasted my one hour.. And if he not...
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S
Suresh Velaga
from Visakhapatnam, Andhra Pradesh
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their worst service

Address:Visakhapatnam, Andhra Pradesh, 531001

I/we need to travel to tagarapuvalasa from anakapalli during sundays also with bus route no 888.. Anakapalli rtc is not providing bus service on sundays. When we tried to ask they said"today is sunday, students have holidays, so we are not running.".
If it's yes, actually they don't have to run 'students special buses' (Badi bus/school bus provided by rtc) for the students during sundays. They must have to run normal buses.. What's...
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L
Lokesh Patnaik
from Adoni, Andhra Pradesh
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driver rough behavior

Address:Srikakulam, Andhra Pradesh, 532001

23rd september 2017
Night 9 o'clock i'm traveling visakhapatnam to srikakulam non-stop service the service number z ap 30 y 5445
Rash driving
Talking too much of worst words
Driver behavior is very rough behavior and he is using vulgar language
Rough driving please do any action on this compliant save people to your rash drivers please save another passenger...
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S
ShankarBoys
from Bengaluru, Karnataka
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216k bus to mehdipatnam - irregular schedules

Address:Hyderabad, Andhra Pradesh, 500084

I take the 216k bus from kothaguda to mehdipatnam daily. It has never come on time. Sometime i need to wait for more than an hour. I think the driver is taking alternate route to avoid the traffic from kothaguda to gachibowli route. Or might have taken some commission from the share auto drivers for not showing up in peak hours.
Other generic issues:
There is no timetable for any bus in hyderbad. The drivers start the bus at...
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V
Vasu213
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Drunken people travel in Bus

I faced disturbance with while traveling in APSRTC BUS from Raichur to Vijayawada.Drunken people are sit behind or beside me.Theyare very disturbing the other copassengers . Don't allow those in traveling.Service No:3964, Date of Journey:11/01/2020, Drunked seat no:25, 29, 30...
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R
Rudraraju Satyanarayna Raju
from Hyderabad, Telangana
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ticket not generated payment debited

I booked a ticket on apsrtc website from kphb to vijayawda payment was deducted from my icici card but the ticket ws not generated, the detais are

Merchant website : apsrtconline.in
Date :[protected]:22:45
Merchant reference number : [protected]
Ebs payment id : 82930282
Payment mode : master card
Amount : 407.00
Customer name : r satyanarayana raju
Customer email : [protected]@ymail.combr...
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R
ranisudha
from Chennai, Tamil Nadu
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regarding delay in message delivery of ticket to passenger

Address:Bangalore, Karnataka

I had my apsrtc bus booking on 5 sept at morning 9:30, but i received my ticket message about driver details at 2:51pm on 5 sept, as result of which i can't contact driver and i missed my bus. By which my money went in vain, and i need to book another ticket. I request you to take necessary action on this and try to follow me for further details:[protected].

Note: i have attached the screenshot of the ticket and message deliver...
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L
lakshmipriya s
from Delhi, Delhi
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bus service

There are only express buses from kalyandurg to bangalore and many passengers were travelling daily in this route. It is difficult to travel in normal buses and it will be helpful if you provide some super luxury buses.

Many people are willing to travel in super luxury buses since many employees are working in bangalore.

It will be helpful if the frequency of buses is increased at least in weekends and holiday...
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H
Harika Dasari
from Vijayawada, Andhra Pradesh
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no buses

Address:Nizamabad, Andhra Pradesh, 503246

I am traveling from hyderabad to nizamabad, after i reached nizamabad, i need to hired palda jannepally, i reached the busstop around 11:55, i enquired in the busstop bus will be 12:15, in between 20 minutes around 20 buses which traveled to bodhan came, why you people can't put the buses to some other areas, at least once for 30 minutes. And now the time is 12:35, palda jannepally bus not yet came. Please understood this. And do the needful....
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S
sanjay singh r
from Bengaluru, Karnataka
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irregular timings of bus no. 3

Address:Krishna, Andhra Pradesh

I've been waiting at city bus stop from 04:45 hrs to 05:45 hrs for bus no. 3 (From bus stand to govt press). But no bus has arrived. This was not the first time i had faced the problem. People wait for a long time. And then, all of a sudden, almost 2-3 buses arrive. There is a lot of irregularity in timings in this service.
Kindly look into the issue and do the needful, so that time of people can be saved....
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K
Kanna1001
from Hyderabad, Telangana
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reserved seat not allocated

Address:Guntur, Andhra Pradesh

I have purchased a non-stop bus ticket from tenali to vijayawada. At the time of purchase they have not told that seats are not there. After taking ticket and entering into the bus it was found that all seats are found full. I have asked the driver for my seat, he least bothered me. I have no seat till i reached vijayawada. What is the meaning of booking the seat. I have been cheated. Even in ordinary bus i may get seat. For getting seat...
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S
Shantala joshi
from Bengaluru, Karnataka
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confirmed ticket bus departed 45 minutes earlier

Address:Bellary, Karnataka, 583101
Website:Apsrtc

I had booked 3seats from bellary to kurnool service no. 51229 departure time is 3.45 p. M but the bus departed at 3.00p. M. I with my family and 2small kids should wait standing for more than a hour in the bus stand. Ticket no. 66885432 booked through redbus. I want to get charges for waiting n changing two bused to reach the destination from apsrtc....
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R
Raja Dindu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about my refund amount

Address:Hyderabad, Andhra Pradesh, 500049
Website:APSRTCREDBUS

Hello sir, my name is d. Naga raja, and i was booked a apsrtc bus tickect on redbus app for my sister on[protected], and the journey date is[protected], we went to the bording point also but there rtc people saying bus has been cancelled today because of bus met be an accident, so the bus was cancelled, we did not get any information about the was cancelled, then how will get my refund amount. And this my ticket deatils and my ticket number...
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S
sayied anwer DON
from Bengaluru, Karnataka
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driver behavior is rude and irrespective

Address:YSR, Andhra Pradesh, 516269
Website:www.apsrtc.gov.in

As i am nri, i used to prefer tralveling with government based rtc vehicles,
I did travel from bangalore to rayachoty on 17th august 2017 at 16hrs, in ultra delux bus with ticket number tn-b45275, and dri-no:29z3953, cond — no:412977
I have been picked from bangalore city, seated a1, driver didn't make ticket at picked point, when reached to k. R puram15km far, driver claiming seat a1 is reserved and behaving very rude with...
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B
Bheemavarapu Seshagiri
from Hyderabad, Telangana
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poor maintenance of timing and arrogance with passengers

Website:APSRTC

When i travelled from vijayawada to miyapur x roads on 12/08/2017 (My ticket no.[protected] vide service no.3605, the driver, sri p. Ch. Sekhar ([protected]) has stopped the bus at our prior stage, i. E., hydernagar before miyapur x roads and directed the left over passengers who booked upto miyapur x roads (Including old aged and ladies) to get down immediately and that is the last stage that too at the late hours of 22.30 hrs. The driver even...
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S
sindhuKrup
from Vijayawada, Andhra Pradesh
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excess fare collected

Address:Visakhapatnam, Andhra Pradesh

Goodmorning, iam krupa sindhu working as
Executiveengineer in irrigation and going to kakinada from vizag by apsrtc nonstop service. No3439 (Luxury). The clerk has collected rs.478.00at nonstop counter visakhapatnam rtc complex. Amount collected not clear on my ticket no.66472788/024 12999 taken for 2 members. Confirm the fare to my mobile.[protected]. I will be back by 9.30pm today itself. If any excess collected may please be returned...
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K
Krishna selenium
from Amalapuram, Andhra Pradesh
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concerns on buses on floating days

Aps rtc is not providing any special buses on floating days. Hold all the buses for reservation what about the people who does not have reservations. Rtc either aps or ts never know how to manage and utilise the buses for public. That's why rtc always will be in loss. At mgbs there are so many organisers without use. They just will roam by wearing white shirts. I don't know why rtc is hiring those many organizers by giving that much of pay...
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