Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Respected sir,
West godavari district, narasapuram rtc depot conductor not accepted aadhaar card for senior citizen concession to senior citizens. 4-2-2017 narasapuram to pamuru (Prakasam district) direct bus in bhimavaram stage 2 senior citizen passengers are requested concession. See aadhaar card. But conductor not accepted aadhaar card. The other all depot buses are aadhaar card and number accepted to concession. Please action...

I have made a E-ticket booking to ONGOLE on[protected] from HYDERABAD, boarding point SR NAGAR at 11:00 PM Super luxury bus. After making payment through sc internet banking the E-ticket was not generated but my account was debited Rs.494/- and the SC Internet banking transaction ID:-

13/03/2017 PURCHASE AT APSRTCONLINE IN 21:01:55/18222 INR 494.00 1, 078.42

Please find the enclosed Email communication...

I have made a E-ticket booking to Vinjamur on[protected] from bangalore hitech bus. After making payment throughkarntaka bank debit card gateway the E-ticket was not generated but my account was debited Rs.512/-
and i was cancelled i want refund .cancellatoin details as follows.

Ticket No. 61419617
UID Number 7927
Service Code/Name 5227/KVL-KDP-BNG
Service Category SUPLUX
From VINJAMURU To BNG...

Harrowing Experience
On Suinday ( 05-March 2017 ) travelled from Vijayawda to Chennai by Garuda Service No 35115, My seat number was 3, booked online. While booking, if any indication given in the chart that seat 4 will be used by Driver and Co-driver as Berth ( for sleeping ) with an extended Plank ( to stretch their legs ), definitely would have chosen some other seat.
Because, driver and co-driver felt seat 3 is an encroachment,...

Hi Team,

I have booked a ticket from kurnool to Tirupathi on 31/01/2017 and cancelled it on the same day which is booked on the name of Akhila K.
I received an e-mail from APSRTC on 01/02/2017 stating that the amount will be refunded with in 7-14 working days.It's been more than 1 month now but the amount is not refunded yet. I tried contacting your customer care but the response from them is they have refunded the...

Dear sir, we reserved ticket (seat # 1, female, service number-6926., DOJ: 04-mar-2017 ) online today. Bus driver SS Vali-(contact number-[protected]) had rude behaviour today with the female senior passenger. She was unable to show the message in her mobile as she was not familiar with the mobile, she had the number written on paper. But the driver said they can't consider papers and asked her to step down.
Luckily she was able get...

We are started from tirupati at 6 am to kadapa ( tirupati-kurnool bus) on[protected], service number-TNA[protected]TPU7) driver number-21z0551. We crossed rajampeta at 9am. How much time will reach to kadapa. At starting we asked driver at what time we reach kadapa he will tell that 3 hours. We have an interview at 10 am what we will do. Please take action on this driver. That's why people hate apsrtc journey....

Pl note and instruct or control that the 333 bus( vijayawada to Pamaru center)survises not flying as per timings and also if one bus comes to ITI stage at vijayawada, besides there are two or Three in line or arrival. Which is inconvinience to passenger's and they in race to over take each other, due to that unsafe to inside passenger's for freqent jercks because ofapplying the brake and which is not there in other services. .you may also...

I had booked ticket from kurnool to tirupathi on feb 5th. Actually during booking bus model was Amaravathi scania. But I when it was arrived it was only volvo. U have charged scania charges and provided volvo bus. How can you provide volvo in place of scania. You change bus model in reservation system or else reduce the price. You are cheating customers by taking high fare. My bus service num 47144. You have charged scania fare and not even...

I am the passenger who suppose travel on 1-Jan-17 from Kurnool Town to Bellary in the service number 51233 pertaining to Yemmiganur Depot. The bus was not reached only on that date and i have not received any communication from APSRTC that the bus is got cancelled.

I had contacted apsrtc complaints box for the same. They have given us the number of the Depot Manager. His phone is always not reachable. Further, they have informed...

Travelled on 29 jan in bus service number 48603 from ogl to hyd with ticket number 59641777. bus hygiene is very poor with lots of mosquitoes and bad smell. even the ac is not enough and was started very late.when asked, we didnt get satisfactory reply or action. everyone in the bus is feeling the same discomfort and are scolding the crew. kindly improve the facilities....

I had booked ticket no 59673216 via red bus for APSRTC servce from Badrachalam to Vijayawada for[protected] service no 9351 seat no 17-18. The bus was cancelled without information to us. I received a message from APSRTC to cancel the ticket on or before[protected]. When i tried cancelling, the there was error saying -ticket no invalid. When i contacted customer care they informed me that i have to cancel through red bus portal I loged a...

Booked Kakinada to Visakhapatnam bus tickets starting at 6:30am on January 22, 2017. We Reserved 4 tickets in that bus. I made phone calls about 10 times to the bus driver anjaneyulu to inform that we will board at different point because of some personal problems. He did not respond to phone calls and bus left without us. I am a student because of driver's irresponsibility wasted about 900 rupees. If the driver's don't respond to phone calls...

Not even giving change for rs.20 and behaving arrogantly in front of others.
Money that i should give should be rs.13 and i have given rs.20. She stated yelling at me saying what for you get into bus without even having change and bla bla. Finally she took change from bag gave it to me. Though she is having change she started shouting unnecessarily as if we are travelling for free. Please take some action teaching how to behave with...

Service number 91864(special)

I'm traveling to Vizag from Hyderabad.

Started at 8pm in 12th January 2017. The actual departure time for Vizag is 7am. But I was in Vijayawada by 7am. I never heard that it will take 11 hours from Hyderabad to Vijayawada.

I'm still traveling, I don't know when I will reach Vizag.

They charged 50℅ additional for all special buses but maintaining the...

I have to travel from Hyderabad to Vijayawada and I have to board the bus at Miyapur Alwyn X roads at 11PM. I came to stop on time. The bus came and had crossed that stop without me boarding into it. The driver did not called me, I've called him and it was switched off. So I had tracked the bus and boarded it at Kukatpally. It is difficult for me to chase the bus in that traffic at that time. The driver instead replied very negligently. Do...

I travelled on date 11/01/2017 in service 4563 which travels from Bangalore ..where driver takes pay from me 500 rupees due to festive season .. if I'm querying back the wired answer I GT frm him is management only taking money why I cannot .
Why we need to pay additional amount if it s festive season ...

Rather than APSRTC beggars are far better ......

I am venugopal RaoDV, I have booked my seat by subject service no. For 24th decemeber 2016 to be started from bangalore at 18.30pm to ongole. The service was cancelled by the corporation and i have not received any information of cancellation. Person at inquiry counter at majestic was talking so rough, as if bus cancellation by apsrtc is also my fault. He was reluctant to give the correct information and careless toward the passenger. I took...

I have booked my seat by subject service no. For 24th decemeber 2016 to be started from bangalore at 18.30pm to ongole. The service was cancelled by the corporation and i have not received any information of cancellation. Person at inquiry counter at majestic was talking so rough, as if bus cancellation by apsrtc is also my fault. He was reluctant to give
the correct information and careless toward the passenger. I took the another...

Service no:50818, dated 4/1/17at 14:38 from palamner to kuppam Apsrtc bus service conductor number:555592.pallevelugu busVery idiotic and harsh behavior of conductor to the fellow lady passenger.. Using such filthy language on the ladies like #### off She was carrying a small boy who was very ill. He wanted him to stand and the baby could not do so.. For that reason he started talking nonsense and shouting at the lady like a maniac. How can...