Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Pls go through my complaint, service no 3579, Apsrtc, Autonagar to Asrao nagar, all passangers suffer from rain water dntered into seats through ac pointsall of our laguage bags are weted. Pls take action this coming rainy season.

I have booked tickets but tickets didn't book, but amount got debited from my account. Request you to refund my money within this week.

Stalls in annavaram bustand kakinada district...charging more than MRP

Not received driving licence even though the card fee is included in the application . It's been more than 1 year and I've tried all the possible ways. Went to RTO office they doesn't care. Lodged a complaint on APRTA Epragathi(Tktno. 2352439) portal many times no response. Asked them to upload my data to central portal so that ican atleast show digital copy through Digilocker or Mparivahan.

Please send me the printed driving licence or atleast upload the details to Central India Portal so that I can access the digital Copy.

ApplicationNo:AP[protected]DL
DL NO:AP[protected]

Respected Sir/Madam,
My Journey started from Amalapuram to Vizag but due to seat non availability upto Kakinada Travelled during that time Driver committed to give seat based on possibility from kakinada to vizag, after reaching kakinada I requested but not given seat and he given seat to another person in the driver cabin. Why he is not giving important first requested person and myself continued the journey with same bus. This the partiality never accept I am also same traveller. Please give importance to initially requested person. My ticket EPOS No: [protected] and Drink No 601648 and Vehicle No.AP05Z 5060

I have booked bus ticket from Kadapa to Bengaluru while booking it was shown that departure time at Kadapa is 10:30am and arrival time at Bengaluru majestic is 05:00pm. By keeping in mind I have train at 06:50pm at ksr Bengaluru railway station. So I have booked ticket by having a margin time of 1 hour 50 minutes. Where as the bus started at Kadapa bus stand is at 10:50am and arrived Bengaluru majestic bus stand at 07:02pm. Due to this I have missed my train and I have rebooked bus ticket from Bengaluru to manipal and I have faced so much problems which you can't imagine and it costs me heavily.

Train ticket cost: Rs.1625.75/-
Bus ticket cost: Rs.880/-
I have faced so much mental pressure during the last two hours of journey.
Kindly take action against them and issue refund amount which costs me during the journey.

Actually I attended for the right time 10:29pm but the departures time was 10:30pm .The bus conductor had behaved rudely and blaming that I came Late.So please to take this complaint and inform him.The pnr number of the bus is[protected] and this held on 21 May, 2023.

When I asked for online ticket than conductor deny to give me ticket and Miss behave with me . They out me from the bus with unuseble language bus ppt to hup date 20/05/2023 time at bramnpalli 06.32 pm bus number AP 16 ZO **** PLEASE TAKE NEEDFUL ACTION with conductor and driver...
Thanks

Date: 19/05/2023
Time: 11:00 AM
Bus No: AP11Z 6466
Bus Route: Bheemli to RTC Complex (900K)
While myself and wife travelling on my bike on mentioned date and time. The bus driver didn't maintained distance between with front vehicle and the bus. He hit me from the back and damaged my vehicle. My wife got hurt.
He responded to me in a very rude way. The conductor and driver asked to complaint and said they don't care about anything.
They also denied to tell me the names for log a complaint.
I demand apology form both driver and conductor for their rude behavior.
Please take necessary action.
Thank You

I booked a bus ticket from Kurnool to Hyderabad as per the schedule the bus should be here at 5pm.Now it's 6pm.This is not the 1st time. I have not reached my destination in t, if the bus is getting delayed we the passengers should atleast get an update that the bus is getting delayed.So, That we can plan an alternative. I know you are receiving a lot of complaints like this you are going to ignore this just like the others.
Thank you for the delay🤗🤗

Nandayal District, Velugode (Mandal) Velugode Village, New RTC Bus station Public Toilets, Septic Tank get over flow and breaks down it is not working good so please remove that septic tank and construct new septic tank .
that's old septic tanks overflow with waste and drainage water, and gives very bad smell as well as pigs and some animals also come in that waste drainage water that waste water take over flow on the road and near the houses,
DM not taking any actions on that, they said we don't have funds to do that works, APSRTC Is now in the government of Andhra Pradesh.

Iam shaik Shahinsha, Iam travelling to my home town Nandyal from Kurnool in APSRTC (NANDYAL DEPO) bus..I had experienced a worst behaviour of conductor. The conductor who used to give tickets in bus abusing in unparliamentary language.Due to his age I didn't say anything infront of other passengers. he also abused other lady passenger infront of others.The lady entered into bus without knowing that is single stop bus. Because of this staff behaviour our APSRTC goodwill is getting damaged. I request the DM to take action against him.
Thank you

A driver driving amaravathi bus with the no ap16z0572 drove rashly, stopped the traffic and abused when I confronted him for stopping abruptly in the middle of the traffic and boxing me into the left side

Hello APSRTC team,
i booked ticket today from Sattenapally to Hyderabad for 21st May 2023 for the service no 4252
Money of 494 rs deducted from my bank account, however transaction shows as failed.
OB ref no: [protected]
Can you please tell me when i can expect the refund.

Due to rash driving by bus driver on road, bus jumped very high, and that caused my mobile damage.
When asked for it, driver and conductor responded rashly and roudly.
Am requesting respected team to compensate me immediately.

Sir My family travel srikakulam to visakhapatnam NON stop booking counter book 4full tickets and 2hof tickets entered bus total seats capacity 39, my allotted set no 40, No seat for paid ticket journy. Bus no AP30 Y5445

Service no:4436 bus no:AP16Z0586 my seat no:32 my name:N.K.Rao. my bus boarding in akp but bus reached one hour late. I have a connecting train to chennai..every one is troubling and spoiling the schedule of the pasangers.
Bus is to late didn't fallow the schedule and route.not giving a non stop service entering to all small towns also. Worst service apsrtc plz take a serious action of autherities

Good evening sir na Peru Ravi Kumar Reddy madhi Chinthamanu Palle Village, C.Belagal Mandalam, Kurnool District, Andra Pradesh.
Sir Naa Family(Total 6 Members) tho tirupati velalani 08May2023 E date ki Bus book chesanu(TKT NO :[protected] and Bus no AP21Z0761) nenu na friend Mobile nunchi book chesanu porapatuna na friend number mention chesanu memu today(Monday) Kurnool Bus Stand ki 6 clock ki velli Plat form no 12 dhagara wait chestunam (Bus Timing 7 Clock) kani Bus Plat form no 9 dhagariki vachi agindhi. Plat form no 9 board mindha Banaganu Palle Ani undhi. Plat form no 12 board mindha Tirupati Ani undhi andukane memu ikada wait chesam kani Bus vachi velipoindhi apudu nenu Banaganu Palle Bus Depot manager tho matladi Bus Driver mobile number tisukuni Matladanu Driver natho Bus ni Plat form no 9 dhagara apamu ani chepadu nenu ananu Sir miru Plat form no 9 dhagara aputhe Makela telustundhi memu Plat form no 12 dhagara Tirupati Ani unadhuku ikada wait chesamu Ani chepanu andhuku bus Driver silly reason chepadu.nako kopam vachi Phone cut chesa.ikada idhari thapu undhi kabati atleast Naku half amount return Ivandi 🙏🙏

Hi Team, we have booked luggage from Kurupam-Vishakapatnam on 5th May by www.apsrtclogistics.in and the track No:43340881. we did nor receive any update on this booking also raised complaint on 7th May and Complaint No is 198638. But still issue is not resolved, we did not get any updates from APSRTC.
Request you to please follow up with team and get it deliver as early. it is food item costs 3000rs it may get spoil on more delay.

Thanks,
Pavani.

I have booked the ticket from Hyderabad to Tenali
The amount was deducted from my account but I didn't received ticket confirmation. Please help me to get my money back.