Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Myself swapna..i need to give complaint against one lady conductor.she behaves very rude with me..i started from narayanaguda to punjagutta .i don't have change with me..so i gave 100 rupees.but she didn't gave me remaining change, when i asked her about change, , she is shouting like anything, , i felt very bad at that time because of shouting its not matter of change or 100 rs. ..by shouting like this i hurted a lot, , who is she to shout...

Dear sir, Please sanction these bus services from Nizamabad region i.e.Banswada, Bodhan and Nizamabad bus depots.They are, 1.Chincholi(via:Pitlam, Bidar, Changlera) 2.Ganagapur(via:Pitlam, Bidar, Gulbarga) 3.Tuljapur(via:Pitlam, Bidar, Humnabad) 4.Pandharpur(via:Pitlam, Aurad, Bhalki, Basavakalyan) 5.Mantralayam(via:Nizamsagar, Zahirabad, Tandur, Kodangal, Makhtal, Raichur) 6.Latur(via:Pitlam, Aurad, Udgir) 7.Bidar to Mahur(via:Pitlam,...

Dear sir This is to inform you that your driver is talking cellphone while driving.Today I went to mandapeta from kakinada .i told him not to talk on cell phone while on driving but he refused to hear my words and told we will talk like this only.please think our passengers life's are in drivers hand only.please take necessary action for this complaint .i am eagerly waiting for response....

Hello Sir,

Some conductors are illegally cheating the public in apsrtc city buses by charging more amount (mostly in metro express some of their condition are worse like broken glasses and windows, some of them are even worse that spiders move on roofs).

I travelled from Dilsuknagar ->Chaderghat @Rs9 but on return side he charged Rs11 when asked for charging high amount he told that you had boarded at Koti...

Hi,
This issue regarding Service Code/Name 9210/ BNG - PDL. The passenger is Female (illiterate), traveling from Bengaluru to D.G Peta baring with seat no. 3. we have booked a ticket from BENGALURU MAJESTIC To D.G.PETA through online (Ticket No. 25747943 Date of Journey 30-Dec-2013). we received a message which says the confirmation of journey. We reached boarding point with a mobile message ( ticket details) as there is no facility...

Buses between hyderabad and Kadapa are not available in the online website. Why is it happening? APSRTC is behaving like private bus operators. The company it self promotes not to travel in private buses but by saying so it is not even supporting the travellers. Its intention is by removing the regular buses, they may charge special charges for the same service earlier available. This is happening for every major festive seasons. By doing...

Hello Sir/Madam,

I am Sruthi (F), booked ticket from PUNE RLYSTN ST BUS STOP to HYDERABAD MGBS on 27/12/2013. Before the booking the seat no. 22, I checked beside seat is booked by Female or not i.e., seat No. 21, so I booked the ticket. Now, when I checked it in the site, seat is booked for MALE. How is it possible?? Is this the way to treat the female customers.

When I contacted the customer care, they said...

Hi APSRTC I am using this online service from last 2 years and i didn't face any issue..that was great..but only onething i wanna check i, e i am unable to see my past ticket details i, e from last two years ?? ijust give a date values and i want to check that particular ticket but itis not showing... but if you observe in IRCTC we can get the old travel history aswell..Could you please check from your end..is this bug...or application...

Dear Sir, We are tortured with rash driving of an APSRTC city bus. The bus number is AP29Z 3268. This rash driving we found on 12th December 2013 at about 7.15 PM. The place is in between Miyapur cross road to Chandanagar. The driver should be in racing not on public roads. He is turning the bus like anything and not even considering the public on roads. Place take action. Thanks...

My name is k.Sai Dileep Reddy, a first year b.tech student in Vignan Lara College, Vadlamudi.Today i.e., on[protected] I am supposed to travel by a RTC bus which is travelling from Tenali to Guntur.I sat in the 2nd seat from the starting and waited for the conductor to take a ticket as he was started giving tickets to students who sat in the back seats and coming front.Then he came front and sat in his seat which was two seats behind me.After...

WHILE on my journey from karimnagar to warangal. Driver of the rtc bus number AP36Z 0038 NIZAMBAD DEPO.used obscene, abusive, vulgar language for no reason while i was about to get down at my stop at 7.15pm(date- 08 November 2013) intention shows his psychic provocation. I really felt bad as i this is somebody using arrogance for no reason on me! I strongly recommend the apsrtc whomsoever concerned with the traffic complaints to kindly take...

i have booked a ticket to bahceli from visakhapatnam on 26/10/13.the bus was cancelled due to heavy rains by APSRTC till now i haven't got any refund from APSRTC .i have mailed them twice they don't even gave a reply. refund amount is 388/- ticket number - Merchant Reference Number : [protected] EBS Payment ID : 20449428 Payment Mode : Maestro Amount : 388.00 please take action....

Dear sir, Iam having Apsrtc Cat card, iam take this card last previous 4 years onwards, now this this year my card expiry dt.on.03.09.2013, but i was desire to renewal the card., but your organisation in this period conducted the strike due Samykyandra agitation. The card expiry is not my fault, that is your organisation problem. But recently iam went to your Narasaraopet depot asked for renewal the old card. But your staff not accepted...

I have booked online ticket through Internet on 04/08/13 from kurnool to hyderabad for Indra Bus. The said Bus service cancelled and no one informed us about the cancellation. We gone to enquiry counter about the Bus, then they told me that bus was canceled. They informed us to sent mail to online.[protected]@apsrtconline.in regarding the fare refund. We send mail on 5th Aug 13 the same. and also reminded on 21th aug 13 and 9th Sep 13. Phoned...

Dear Sir, We are native from Karimnagar. Jubilee bust stand is center place for us to find the Buses. We put our vehicle at parking area. It is observed that contractors are taking lot of money on their wish.1 week back, they charges 30 Rs and now they are charging 40 Rs without any proper information. Even 30 Rs is also not at all visible any of the board displayed. There is no control from JBS management. There is a public talk that...

im ramesh from mallikarjun nagar malkagjiri, our route is 38x, 38ex buses, but buses not comeing proper timing,example: we waiting at sangeet bus stop, more than 1 hr or 70mins , that buses comeing 4 to 5 buses at a time for one side ex: 38ex side, at that time people waiting diffent bus stops there stops, for last 1 year we suffering this problem, pl take on this issue and the good way thankyou ramesh...

Dear Sir, This is regarding the below employee details : Emp ID- 350338; Emp Name- Vellanki Narasimha Rao (Late) who had worked in APSRTC (Guntur-2 Depo) few years back. During his service he had met with an accident in depo & died even after long treatment. The claimant i.e. his wife is not getting pension. The reason is given to her is that she is not eligible for the pension. Request you to kindly look into this matter & check...

Please providTeam, I have booked a ticket from Hyderabad (MGBS) to Bangalore(Shantinagar) through APSRTC ONLINE (with login Vikas_cccc) on the date of 6/09/2013. Journey date is 7-9-2013. But Due to Telangana Bundh this service has been cancelled. While I have contacted customer care i got the information that the money will credit to my account. For that they suggested to send a mail to "online.[protected]@apsrtconline.in" 4 times...

To, The General Manager, APSRTC We the employees commute towards BHEL from JNTU University campus. The Bus route numbers 225 and 226 are very very rare and also are not stopping the buses at evening time from 4:30pm and the number of buses are too low. daily we are supposed to stay in the bus stop till 6.30 PM and even no proper bus shelter to sit. Kindly please please please take action. We are from middle class working employee...

To, The General Manager, APSRTC We the employees commute towards yousufguda from ashok nagar cross roads. One bus by number AP11Z 6244 that is, 113Y comes from Uppal Depot that goes via RTC X Roads, Ashok Nagar, NTR Stadium, Indira Park. The bus comes around 10:10 Am to 10:20 Am. Daily the driver never stops in above stages,... stops far away from the stage,... Normally 113 Y and 113 I/M are very few in this Route. Kindly...