Claimed

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

1.1
Last updated Apr 23, 2024
Complaints 1362
Resolved
291
Unresolved
1071
Quick Links
Statistics
Share
Contacts

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved by Andhra Pradesh State Road Transport Corporation [APSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sunilreddyc
Report
Copy

Negligent Driving

Address:Hyderabad, Andhra Pradesh

I find most of the traffic irregularities created by APSRTC

APSRTC Hyderabad city buses drive even on the kachha roads by overtaking other vehicles and there by endangering people on cycles and standing adjacent to roads

This negligent and careless driving of the APSRTC bus drivers is always there.

Already the traffic problem in every area of Hyderabad is so big and over that this dangerous driving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swathi R
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding APSRTC Request Bus stop,Near Habsiguda Genpact, Uppal, Hyderabad.

Address:Rangareddy, Andhra Pradesh

Hello Team,

This is in regards to APSRTC request bus stop near Hanuman temple, Opposite to Pheonix building, Hero honda Showroom.

I am a resident of Venkatapuram, Alwal, Secunderabad.

My work place is at Uppal, Opposite NGRI, Habsiguda.

Each day is becoming a night mare while taking bus from Jubilee bus station or Secunderabad to reach near Hanuman Temple, Opposite to Hero honda...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jack1111
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOOTING EXTRA MONEY ON BUS FARE

Address:Tamil Nadu

I went to tirupathi using public APSRTC transportation. The bus fare from chennai to tirupathi is 83 rupees.While travelling from Chennai to tirupathi on 21july2012,the driver collected Rs.260 for 3 adult tickets. While returning back on 22july2012 from tirupathi to chennai in the same bus, the driver collected rs.420 for 3 adults.He said the ticket fare is 140 per adult.Though the ticket fare is mentioned as Rs.83 in the ticket he manipulated...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dns
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus arrived late by 2-3 hours

Address:Hyderabad, Andhra Pradesh

Bus didn't reached on time to Hyderabad Bus Stop leading to miss my connecting bus to Bangalore

Dear Sir,

I have reserved a ticket from Hyderabad to Bangalore on 13/7/2012. Bus was expected to reach MGBS Hyderabad latest by 8:15pm in the night but Bus reached at 10.15 pm .I was having booking at 9.30 pm for bangalore which has been in vain and wasted due to kind of special careless service provided by...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NARASIMHAN SIROBHUSHANAM
from Visakhapatnam, Andhra Pradesh
Report
Copy

NON-STOPPAGE OF BUS

Address:Andhra Pradesh

I am sorry to bring to the notice of Dilsuknagar Depot regarding non-stoppage of route Nos.90A, 100A and 100R at Ashta-lakshmi Temple which is a regular bus stop which is being skipped and takes a short-cut route to reach Dilsukhnagar/Secunderabad for the reasons known to operating staff/official working at Dilsukhnagar Depot. I am a regular commuter residing at Ashtalakshmi Temple Like me so many people are suffering. Pl.restore original...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NARASIMHAN SIROBHUSHANAM
from Visakhapatnam, Andhra Pradesh
Report
Copy

not adhering regular bus route

Address:Hyderabad, Andhra Pradesh

It is very distressing to note that the operating staff/officer-in-charge of APSRTC Dilsukhnagar Depot in not observing the regular route map for Route Nos.90A, 100A/S and 100R. These buses are supposed to pass through Ashtalaxmi Kaman and take a turn towards temple before proceeding towards secunderabad/Dilsukhnagar. None of the RTC buses pass thro this stretch over one year for reasons best known to them. Pl.restore the original position...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SatyaSridevi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC Bus Drivers not stopping the busses at Punjab National Bank(Lingampally)

Address:Andhra Pradesh

APSRTC Bus Drivers not stopping the busses at bus stop, which is near Punjab National Bank(Inside Lingampally)
The residents of the colony are facing problems to travel to and out of Lingampally.
And the bus stop exists on one side of the road, but no bus stop on the other side of the road.
The Bus Drivers hesitate to stop the bus on the other side even after multiple requests.
Plz consider this issue ASAP.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venka20
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collecting More money against stages

Address:Rangareddy, Andhra Pradesh

Hi,

APSRTC bus service 222VB.

Route from Lingampally to Koti: There are copuple of services (222 - Metro & 127/222 Ordinary) present in this route.
From madinaguda to Cyber towers, they are collecting rs 8:00 (Metro) & rs 7:00 in ordinary.

But Miyapur1 depot started this new service 222VB(Both Metro & Ordinay) from Lingampally to VBIT park.
These buses Charging rs 11:00(in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sailaja Bharatala
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll Gate Tariff

Address:Andhra Pradesh

Hello Sir,

Recent past i travelled by bus from Nayadupet (Nellore Dist) to Nellore. The bus charges were Rs. 49 /-, out of which Rs. 6/- was toll gate charges with 2 toll gates in between. It comes up to 12% of bus fare. I had the discussion with bus conductor and he shared that he pays around Rs. 2000 /- as toll gate charges for to-fro travel between Tirupati and Vijayawada.

So, Rs. 3/- per person per toll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kkrajanala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rash driving of RTC driver

Address:Hyderabad, Andhra Pradesh

I would like to bring to your notice, the careless driving of APSRTC driver - driving vehicle no. AP11Z 6399 on Mettugua- Secundrabad road leading to rail nilayam signal around 10.40 A.M (20th March 2012), Overtaking from the left side inspite of red signal and hit my car and the rash driving by the APSRTC driver has resulted in scratch and dent to my Vehicle (Wagor R). Despite of repeated horns the driver has totally ignored and went...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
L
lphaniraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Maintenance of buses and Management at depot

Address:Guntur, Andhra Pradesh

Sir/Madam,

This is Phaniraj Kumar from Guntur. Yesterday, dated[protected] I traveled through APSRTC Super Luxury Bus service from ONGOLE to KAKINADA with service no 2626 and bus no. 967. I booked the ticket through Online i.e. www.apsrtconline.in website with a fare of 244/-.

I got into the bus at 11:05pm Guntur. I booked the seat no.25. Once the bus is moving, all my legs, hands and my back portion got alergy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K. SAMBASIVA RAO
from Munnar, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUGGESTION FOR RESERVATION SEATS IN CITY BUSES

Address:Visakhapatnam, Andhra Pradesh

SIR,
I AM A SENIOR CITIZEN RETIRED FROM DEFENCE SERVICES AND NOWADAYS I USE TO TRAVEL BY CITY BUSES EVERYDAY TO MEET DAY TO DAY NEEDS AND COPE UP WITH MY FINANCIAL BUDGET. I FIND THERE ARE RESERVATION OF SEATS FOR MP/MLA/MLC INSIDE GENERAL CITY BUSES AND MANY TIMES I FIND NO RESERVATION FOR SENIOR CITIGENS INSIDE GENRAL/METRO EXPRESS CITY BUSES. IN THIS CONTEXT, IT IS WORTHWHILE TO HIGHLIGHT THAT NEVER THERE WILL AN OCCASION FOR A...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K. SAMBASIVA RAO
from Munnar, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRAVEL AS YOU LIKE BUS DAY PASS

Address:Visakhapatnam, Andhra Pradesh

SIR, I AM A SENIOR CITIZEN PULLING ON LIFE WITH PENSION. WHEN I HAVE TO MOVE AROUND CITY ON SEVERAL NEEDS LIKE GOING TO MRO OFFICE/GVMC/BANKS/DEPARTMENTAL STORES/MEDICAL NEEDS, I TAKE DAY PASS EITHER GENERAL OR METRO EXPRESS TWICE/THRICE IN A WEEK. NOW A DAYS IF FIND CONDUCTORS RELUCTANT TO ISSUE PASSES INSIDE BUS SAYING NO PASS AVAILABLE. IT IS SURPRISED TO NOTE THAT EARLY HOURS OF THE DAY ITSELF THIS SORT OF STATEMENT COMES ON WHICH I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
marutalksin
from Hyderabad, Telangana
Report
Copy

Fare difference

Address:Hyderabad, Andhra Pradesh

I am a regular traveller from Abids(GPO) to Liberty. the APSRTC buses (7Z, 8A) are charging 4/- for these stops. These buses are belonging to Ranigunj bus depot / MSRD depot . but today I took 7K bus which belong to medchal depot. this bus is charging 5/- in between these 2 stops(Abids to liberty). where as other buses are charging less.

Please go through this issue and request you please reduce the fare of medchal depot..br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mvswarna
from Pune, Maharashtra
Report
Copy

reservation

Address:Bangalore Rural, Karnataka

i have reserved ticket from banglore to ongole on january 13th 2012.The arrival time of bus is night 8:20,i came to stop at the time of 8:00.but i didnot get the bus.i waited up to 11:00 ,but i din't get the bus.i called to the enquiry,but they didnt respond to me.Is the right way to deal with the travellers.my bus no is 94028.my mail id is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rvijay435
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg "SUPER LUXURY " buses from Anantapur to Bangalore at night

Address:Anantapur, Andhra Pradesh

Hello,
I will be doing round-trip between Anantapur and Bangalore every week. While going from Bangalore, I will get the Super Luxury bus. But for returning from Anantapur to Bangalore, there are no "SUPER LUXURY" buses. This is creating a lot of trouble in travelling and unable to work on the next day of travel.
Please consider this request.
Hope there will be new Super Luxury buses running in few days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gowtham817
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF MONEY

Address:Andhra Pradesh

I COULDNT GET MY MONEY REGARDING THE CANCELLATION OF ETICKET OF APSRTC .ITZ ALMOST 10 DAYS GONE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gsriram86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Long distance Hi tech Service not stopping at Uppal

Address:Andhra Pradesh

I have no other option but to register a complaint here after facing the same scenario thrice at Uppal bus stop.

I along with my parents were waiting for the late night long distance service from KPHB Hyderabad to Mangapet (WL 2 Depot . Bus number 0602) at Uppal chowrasta bus stop. I came to give send off to my parents . The scheduled time of arrival is 11.15 PM. we came to the bus stop at 10.45 PM and were waiting. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
umachanadr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Address:Hyderabad, Andhra Pradesh

Dear Sir..

This is the conversation shows how irresponsble, neglegency and worest feedback for a customer by APSRTC.
I have booked a ticket on 9-9-2011 and cancelled same date,but as of now there is refund. if i am communicating through phone there is negligency to respond my querry.now present date[protected]. 5 months over still there is no response. kindly consider this is a priority base and please help me to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
rkommaraj
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund

Address:Andhra Pradesh

I am K.Ramesh booked the APSRTC travel ticket though internet on 19.09.2011 from S.R.Nagar to Koyylagudem. Ticket no:4554251. Service No:1346 / KPHB - PVM and travelling date 04.10.11. Seat No:17, 18 &22. Ticket fair 750/-. Due to telagana bandh bus was cancelled. I intimate through customer care no[protected] several time for refund money. complaint given through consumer foram in the month of November. still I unable to get the money....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy