Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Sir/ madam we are travelling from eluru to nellore by bus service number 3481. Ticket number :[protected] We previously booked seat no 1 and 2 .we are travelling with 9 months old kid .but driver occupaid our seats with some goods and forcefully given us back seats ..driver language is not good he is drunken kindly take action against him

I booked ticket on from madanapalle to Bangalore but bus is not stoped in bus station
Bus details:
Service number:5759/MPL-BNG-5759
Time :5:45
Date:2/may/2023

Traveling HDP-TPT service number -52474
My boarding point is Gorantla Actually time is 21:45 reached out 22:40 1 Hour delay just for 35 k.m HDP.
I am left from boarding point last min came. Back to back TPT buses confused totally Nelluru-TPT bus pickup but thats not my service bus again get down & pick up
Totally time weast & including faimily are available. Late night waiting in bus top. There is not following bus service in APSRTC it's not mine my friend also experienced.
Every boarding point delaying 5 to 10 min Tea break.
The passanger are not able reach out on time in case of emergency. Suppose to 3hours jorny getting 41/2 hours due to break times.

I'm travelling today in Indra AC service number 6343 - Bangalore to Kurnool

AC is not working from the time bus has started.

This bus crew knew that AC wasn't working before the start time and never informed any passenger about it.

When we asked about it they are telling reasons that this bus has issues with AC

Why should I pay so much and travel without AC?? Is it a joke to spend so much and just adjust??

Is this the kind of service APSRTC is offering to it's customers???

When they say it's an AC bus, primary thing is the AC functionality.

How can they ignore and allocate the service???

Are customers fools to you ??? APSRTC????

Serious action needs to be taken to avoid such things going forward.

This is clear ignorance from the allocation department and cabin crew as they are least bothered.

Dear management of APSRTC,

Kindly look into this as it is related to customer satisfaction. If this happens often no one will be willing to avail services of APSRTC..and opt for others.

If you want to improve please allocate the buses which are in good condition. Else don't run the AC services at all, which really saves money for us. Thanks.

I have taken Super luxury bus from Kadapa to madanapalli. Actual timeing to reach destination of bus is 3 hrs. But it's delaying too much and need to be punctuality in timings. If like this will happens means passengers won't reach to their destination and further it will be effect to transport sector only.

Hi Team,

I have booked my ticket from kallur (chittoor district) on 25/04/2023. My date of journey is 28/04/2023. I did not get any booking confirmation email after payment was done. And the payment status is showing as failed. Could you please help me in getting the booking confirmation e-mail or refund the amount. Please find the OB reference number : [protected]

Thank you.

Hi Team,

I have booked my ticket from kallur (chittoor district ) to Banglore on 25/04/2023. I did not get any confirmation email on ticket booking. The status of payment is showing failed but the amount was deducted. My date of journey is 28/04/2023. Could you please help me in getting then booking confirmation email as my journey date is 1 day left.

Thank you

I am Theja, traveling from Madanapalle to Bangalore in APSRTC Indra bus. The bus was in very pathetic condition. Seats are very dirty. So please take necessary steps for better service.

I am chiranjeevulu muthyala, i booked INDRA SERIVE 2777, from RJY to KPHB on 19th april 2023. My seat no 15. USB ports not working in my bus. I complain to ticket checking person i dt know his name but he wears apects, he said nt working those ports. I request him to try once to switch on it. But he denied to check. Charging is v much IMP in long journeys. Pls resolve this problem in all busses. It wil helpful to needy people at emergency situations. Even though dint provide water bottle. I hope you Concern Authority understands the intension of passengers. Hope it wil resolve by APSRTC Authority soon.
Thanq sir,
Yours sincerely,
M chiranjeevulu
[protected].

I don't know what podili depo managers n employees doing??. The busses maintenance is worst. No cleaning no proper seats no proper windows no proper AC bus arrangements (water, bedsheet, tissue, tv, ac adjustments...etc) From now I would like prefer only TSRTC buses for travel for AP Hometown.

I had booked a bus ticket from Visakhapatnam to Srikakulam (Metro Luxury AC bus) @Rs 291 on 09/04/2023 for 15:50 departure bus. Passenger name Sharmistha Mukherjee. Ticket number[protected] though online APSRTC website. However the bus was cancelled, and I was informed that money would be refunded in 2 days. However I have not reached refund. Kindly redress the matter at earliest or I will lodge a complaint at consumer forum.

We tried to book a bus ticket through APSRTC from Hyderabad to Sattenapalli on 13th February 2023. We paid the money through paytm/upi. Money was transferred to APSRTC from my account. But ticket was not booked. The transaction/UPI reference number is[protected].
Please check it once and do the needful.
Amount paid to APSRTC is Rs.1888.

TKT NO:[protected],
Seat No: 11, 12,
Route: ALG-NLR,
Service No: 5024,
Vehicle No: AP26Z0291,
But these seats are not good... Feeling very bad. Push back seats are not working.
We are booked a seats for sleaping while in push back. 5 hrs journey push back seat not working. How to sleep really I don't know.

This is complaint about the morning bus travelling from tirupathi to giddalur express via kadapa. This is express bus it didn’t reached on time to kadapa as well as it has more stoppings and we trust this express busses because it reaches on time. And why the hell this express service is taking more cost than ordinary bus it is going as ordinary too. This action should be taken seriously orelse remove the board of express and put it as ordinary service very worst service apsrtc. 🙏🏻 thank you

I'm citizen of Mylavaram... I'm traveling from Mylavaram to Vissannapeta (NTR DISTRICT) everyday. In Vissannapeta busstand, there are no toilets provided.
This bus stand is located in dumping yard, all are urinating publicly in bus stand premises as there are no toilets. Toilets are there in the premises, but some guys who maintain those toilets won't allow us to go inside, they will shout on us to go outside by telling toilets are not in working condition. It's too embarrassing to urinate publicly. Please take action on this, & provide toilets

We tried to book a bus ticket through APSRTC Online from Tirupati to Tiruvannamalai on 5th April 2023.We paid the money through SBI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference is OTHPG[protected] . And bus service code is 51907.

Bus no AP04Z0084 transportation between rayachoti and vempalli. service condition is not good and also not eligible for ghatna road transportation. The bus produces the noise which not more human decibel range. The above mentioned misfits are observing in bus condition but still it is running on the road..

Worst driver and driver is being impolite with the passengers and also do not return the change to passenger bus no- AP16 TH 3587

I have booked my tickets from Pondicherry to Tirupathi through APSRTC online booking app, payment has been made and money has been debited from my account but I didn't receive any confirmation mail Or message from APSTRC and it is showing no tickets booked. Please take necessary action to refund my money.

I have booked my tickets from Pondicherry to Tirupathi through APSRTC booking app, payments has been done successfully but didn't receive any confirmation mail Or message from APSRTC and is showing tickets not booked. Please take necessary action to refund my amount.