Claimed

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

1.1
Updated: May 12, 2026
Complaints 1370
Resolved
291
Unresolved
1079
Contacts

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved by Andhra Pradesh State Road Transport Corporation [APSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Molleti Hari
Jan 29, 2023
Report
Copy

Address: New gajuwaka bus stop back side building

This bus is blowing horn countinously 10 minutes not even stoping at spot new gajuwaka bus stop wts the issue with this blody rtc drivers we didn't get
If they this they are heros will pluck there heroiesm
Kindly take action if not will file a case on the bus and driver in court

Regards
Molleti Narahari
[protected]
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    TIRUPATHI RAO TEELLA
    Jan 22, 2023
    Report
    Copy

    Address: AKYANA STREET, SALUR, 535591

    Respected sir/Madam,

    My name is Tirupathi Rao Teella my son was 4 years above and 5 years below.
    I was Reached for APSRTC Depot @5AM (Morning Time) on 22-Jan-2023 For Travelling to SALUR TO SIMHACHALAM. I was traveling with my 4 years above child and minimal luggage.

    The Conductor was not offered to a seat for my 4years child even I was asking for half ticket but she was refused and also she was insulted (Scold: This is not your grand father's bus. If want a seat for your child go to private travel bus or buy a car) me in front of all passengers.

    How I can travelling with my child 104 Kms (SALUR TO SIMHACHALAM)?
    I Was very much stressed with out seat.

    I was attached a ticket for my travelling details and Bus Details and Conductor details.

    Please take necessary action and I was Request a Enquiry Commission on her.

    Thanks & Regards

    TIRUPATHI RAO TEELLA.
    [protected].
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rakeshtu
      Jan 21, 2023
      Report
      Copy

      Today on 21 st Jan 2023, a bus conductor harshly saying the passenger to go inside and due to his harshness he has a argument with student. The bus conductor said that the bus is belongs to him and to get down the bus and he said I won't start the bus until he get down its totally waste of time of co passengers. is the bus is government property or the conductor bus .He is very reckless behaviour and iam asking the government to Take action on him very seriously. The bus number is AP05 Z 0083. I tagged a picture below in that u can check that the driver is pointing towards the person who taken the picture
      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
      Did u find any result on complaint
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shyamkumarmolli
        Jan 20, 2023
        Report
        Copy

        Service code/name: 2643/ KKD to VJA
        Date of journey:[protected]
        I had booked a ticket from ravulapalem to Vijayawada. The bus was supposed to departure at 12:20PM from ravulapalem, bit it was actually departure at 1:45PM from ravulapalem. I

        after the bus was delayed by 1 hour 25minutes, the driver was stopping everywhere, moreover The bus was supposed to arrive 4:20PM in vijayawada but it reached at 6:00PM

        I'm supposed to catch intercity train in vijayawada to secunderabad @5:30. it's a huge loose of money and time for me.

        Due to this delay bus services i had lost the reserved train ticket i additionally incurred Rs.670 for the new ticket. It's a huge lose to the student from normal middle class family.
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Satishpati
          from Amalapuram, Andhra Pradesh
          Jan 18, 2023
          Report
          Copy

          Address: Amalapuram

          Bus number : AP05Z 5069
          Service: Amalapuram to Bhadrachalam.

          Me and my mother traveling from Amalapuram for any emergency..

          Since booking is full and closed.. we know there will be emergency and special seats which can get, if we can reach early..

          As know, we come early to bus station Amalapuram and asked for driver and conductor for a seats.. he infromed it was booked everything.. bu we noticed he alloted seats to specify persons without reservations..
          1seat - they come after us in Amalapuram
          2nd seat - picked up on the khandavali high way not even in bus stand.

          Seats number alotted - 5 & 6 + 1 st seat
          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rajaseeram
            from Kakinada, Andhra Pradesh
            Jan 18, 2023
            Report
            Copy

            Vehicle no:-AP05Z0067, conductor behaviour is too rude and he said go and complaint anybody don't care.conductor number is 602231 .
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sathyaabhishek
              Jan 17, 2023
              Report
              Copy

              Address: NELLORE

              I have bought my ticket via APSRTC UPI on 22/11/22 but payment is successful but ticket not issued. The conductor said that the money will get refunded and made me to pay again for ticket . Till now money is not refunded so kindly refund my money of RS.260/-
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Johnson Ajith
                Jan 17, 2023
                Report
                Copy

                Address: Gudipala, chittoor

                Hi sir/Madam

                On Tuesday Morning 5:10AM 17/01/23 from Vellore to chittoor Express Apsrtc Bus is not stopped at Gudipala stage while we stopped by hand signing..we trusting more upon Apsrtc service, don't destroy the name of Apsrtc...by missing of one bus, whole every plan will failure on that day..so pls make action sir/madam...

                Thank you
                Yours obediently,
                Lovable passenger of Apsrtc.
                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  guttireddy venkata subbareddy
                  Jan 17, 2023
                  Report
                  Copy

                  In bus service number 6065 seat number 23 is not good it cannot be adjusted at all i cant sleep whole night
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    guttireddy venkata subbareddy
                    Jan 17, 2023
                    Report
                    Copy

                    In bus service number 6065 the super luxury bus seat number 23 cannot be adjusted backwards to sleep it won't bend backwards at all.
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Avani75819
                      Jan 14, 2023
                      Report
                      Copy

                      I am female but they gave next seat to male how is it good, bus condition is too bad, allowing outsiders into the bus, please lok into this issue.
                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pellieppudu
                        from Kakinada, Andhra Pradesh
                        Jan 13, 2023
                        Report
                        Copy

                        Address: Maddilapalem
                        Website: Apsrtc

                        AP31Z0069 (maddilapalem bus depot) which was started from maddilapalem to kakinada was stopped at nakkapalle tollgate nearly above 45 min due to lack of fastag recharge issue
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          Eren G
                          from Madanapalle, Andhra Pradesh
                          Jan 13, 2023
                          Report
                          Copy

                          Address: Amma cheruvu mitta, Madanapalli, Chittoor, Andhra Pradesh

                          We have been waiting for madanapalli to kadiri bus, two buses came but they didn't stop to pick up even though the bus is moving with few people
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sai Sandeep121
                            Jan 9, 2023
                            Report
                            Copy

                            Address: Tirupathi, andhra Pradesh
                            Website: www.apstrc.in

                            Hi Team,
                            I made payment on 7/1/2023 for apsrtc Indra vehicle number AP03Z526522 vehicle service number 47277 (punganur-vijayawada) payment of 3 tickets is done in tirupathi through phonepay(upi payment). Amount been debited from my sbi account.but bus ticket haven't issued there is an update error so kindly go through it..

                            Already sent an mail to apstrc and my apstrc ticket no:-6977559
                            Till now I haven't received any updates about my issues even they aren't responding to my call, mail, message

                            My contact details :-P. Sai sandeep
                            My email :[protected]@gmail.com
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              N.Kodandapani
                              Jan 7, 2023
                              Report
                              Copy

                              Address: Somasila, Nellore Dt, Andhra Pradesh.

                              Driver is not responsible, not even thinking about 70+ passengers continuously chit chat with college students as they are his friend's, almost 3 times talking in mobile with in 30 min. Even conductor warned him but no response from him nor change. Rash Driving.
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Padma priyanka
                                Jan 7, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi,

                                I have booked a ticket from Vijayawada to Tirupati via APSRTC Indira A/C bus on 6th JAN 2023 for 7th JAN 2023 @8:10 pm ist, seat no 21 but ticket had not booked and money had deducted from account, request you to look into my issue and refund the amount. I have cross checked the same bus and seat had not booked but my amount was not refunded as well.
                                Request to action my issue.

                                Thank you
                                Jan 7, 2023
                                Complaint marked as Resolved 
                                Nothing happened, as soons as we raise a complaint it is automatically taking as resolved, very bad experience, request to looki in to it and resolve correctly.
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Padma priyanka
                                  Jan 7, 2023
                                  Report
                                  Copy

                                  Hi, i have booked a ticket from Vijayawada to tirupati on 6th Jan 2023 via Apstrc Indra A/C bus seat no 21 for 7th JAN 2023, but amount had Deducted and ticket had not booked and amount had not refunded, request to looking in to my issue and refund my amount. Pfb screenshot for reference.

                                  Thank you
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajesh Vasamshetty
                                    Jan 4, 2023
                                    Report
                                    Copy

                                    Respected Sir,
                                    This complaint of APSRTC service which travels from amalapuram to bhimavaram.On 4th Jan 2023 i was travelling from Razole to palalkollu railway station which is 22kms distance and they are taking ticket to veeravasram which is distance of 31kms. Also they tells there is no stop at railway station which has crossing on the bus route.Also while going to amalapuram they are not stopping at palalkollu by-pass, and no bus services from narasapuram to razole.Autos are demanding very high in these routes.No buses are available at railway station outside.
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      GirishSantosh
                                      from Kurnool, Andhra Pradesh
                                      Jan 4, 2023
                                      Report
                                      Copy

                                      Hi,
                                      My name is Girish. I'm traveling from Srisailam to Kurnool via Emiganuru on Jan 4th 1:30. During my journey from dornala to Atmakuru, the road is small and only one large vehicle can travel on the road and whenever a vehicle comes on opposite direction, both the vehicles have to go off road. A similar situation occured and my driver didn't slow down when he took off road. Due to which all the 3 widows from the back, broke and the glass pieces shattered into the passenger faces.
                                      This could have been easily avoided if the driver went slowly. Post the incident, the driver was unapologetic and was taking back to the passengers, which is totally not acceptable. Initially Conductor asked the driver to drive slowly and also few of the passengers mentioned him about his reckless driving in dornala.
                                      Please take strict action in order to avoid such accidents in future.
                                      Bus No: AP032 0141
                                      Bus Driver Name: Raghav Archarya
                                      Bus Conductor Name: Madhar Sayab
                                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                      Typo the bus was from Srisailam to Kurnool - Emiganuru
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rsanikommu
                                        Jan 2, 2023
                                        Report
                                        Copy

                                        Address: Hyderabad

                                        I would like to bring to your notice that I had booked a ticket from
                                        Hyderabad(Miyapur bollarum X road to Narsaraopet) on 02/01/2023 from
                                        ICICI Internet banking for Service number 4533 having reference number
                                        [protected] for seat 15, 16 and 19.The ticket was not booked but amount of
                                        1554(see below screenshot) has been deducted.
                                        Kindly look into the matter and take necessary action to refund the amount.
                                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit