Andhra Pradesh State Road Transport Corporation [Apsrtc] — poor service- non adherence to time table

Dear sir/madam,
I am a frequent commuter in APSRTC bus services in Srikakulam Pathapatnam route. Today ie on 31/07/ 2019, I am sitting in the Ankapalli- Parlakhemundi bus with ticket no TNA74744 dt 31/07/2019 .It is supposed to be an Express bus. Express buses normaly take 1:50 minutes to cover 72 km distance. It is now 20: 30Hrs and the bus has just crossed Peda padu in Srikakulam. It had reached Srikakulam at 1930 Hrs. The bus driver started the bus at 1945 hrs. He is the driver cum conductor. He stopped the bus midway for ticketing. He took 30 minutes for ticketing.

There is a LH Bus to Pathapatnam after this bus . It starts after this bus and reaches Pathapatnam before this bus. This is your driver's statement. Infact he advises all to board that bus if in case someone is in hurry!And its true.What a joke ! Then why are you charging Rs 75/- from me ? Why your LH Bus with Rs 55/- ticket reaches before this Express bus ?

As I already mentioned that I am a frequent traveller in this bus. So I know that the problem lies with this drtver only. Behaviour wise he is good. But he is very slow in action. He stopped at Srikakulam bus stand for 20 minutes. He could do the ticketing that time also. But he never does it. Such a waste of time! There are other two drivers for this bus too. They are very energetic and competent. When they are on duty, bus timings are perfectly followed and the bus is in Pathapatnam by 2130 Hrs . They manage the ticketing work excellently.

Please do something for the bus driver to strictly adhere to timings.
I hope some positive action from APSRTC. If there is any HR issue with your employee kindly solve it within your Department. But if this driver contnues in this route hundreds of passenger s are suffering. I am just one of them.

Anticipating a favourable redressal of my grievance so as to prevent me from going and knocking the doors of National consumer forum.
Shasi Sahu
[protected].
[protected]@gmail.com