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[Resolved]  Andhra Pradesh State Road Transport Corporation [Apsrtc] — Refund of the payment for the failure of the reservation Ticket

Attempt to book the ticket on 23rd February 2021(Date of Booking), to travel on 26th February 2021 (Date of Journey) using https://www.apsrtconline.in/ was failed.

However, the amount of Rs 479 was debited from my bank account and paid to APSRTC but the ticket booking status shows as failed.

The transaction was done through Internet Banking of ICICI and I spoke to the customer care of ICICI bank and they informed me that the debited amount would be reflected into my bank account within 7 days.

But it did not happened till today.

Here are the details

OB. Ref. No. [protected]
Date of Journey 26-Feb-2021 08:00
Total Fare: 479.00
Seat No. 25
Status FAILURE
Service Code: 51270/ MGBS- ALG

Please let me know when the amount of Rs 479 will be credited back into my bank account.
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Mar 8, 2021
Complaint marked as Resolved 
After raising this issue or complaint with the APSRTC this was addressed in two days. Thanks to the consumer compaints forum and as well to the members of APSRTC.
Mar 04, 2021

Complaint Status

Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Andhra Pradesh State Road Transport Corporation [APSRTC]
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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