Anna University — delay in issuing transcript (anna university)

I applied for my transcript in the month of june. My documents were approved by them. After couple of weeks from my application date, i was informed about the delay in delivering the transcript. I don't understand one thing. Though my documents are approved and i paid the amount including courier fees, i haven't received my documents even after 60 days.. Very very slow team. University should think about student career. Very irresponsible behavior from them. There is a big flaw in their system. Due to this delay, many students are not able to apply for this year. All their money and time invested become waste.