[Resolved] AO Smith — Complain regarding installation Fraud | |
I have recently purches AO smith Gyser(AO Smith HSE-VAS-X-025 Storage 25 Litre Vertical Water Heater (Geyser) White 5 Star | B01892ML6Q ( B01892ML6Q ) HSN:85161000 ) from Amazon.in. After delivery of product i have receive a msg from AO smith customer care for free installation .Further, I have raise the installation process by engineer assigned by AO smith. After installation your engineer was demand installation charges. As i already mentioned that your msg clearly mention that free" installation" then why i will give installation charges. If you informed me before installation regarding installation charges i will not be processed the installation. I have already my personal plumber for this. My installation request number 15133128. As your installation engineer telling that warranty is not given by your team. Was this information helpful? | |
Dec 4, 2021 Complaint marked as Resolved AO Smith customer support has been notified about the posted complaint. Verified Support Oct 29, 2021 AO Smith Customer Care's response Dear Customer, we are reviewing the complaint. You can also email us for any grievance to [protected]@aosmithindia.com. Thanks
Verified Support Nov 03, 2021 AO Smith Customer Care's response Dear Customer, hope your request has been addressed, if not please share us registered complaint number or contact details to initiate the request, you can also write to us for any grievance at [protected]@aosmithindia.com. Thanks
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