[Resolved] AO Smith — Extra Panel for AO Smith water heater has not been provided after repeated follow up - it was part of article when i brought it.

Manjesh Shantharaju

Address:

560010

I purchased AO smith water heater HSE-SES25LTR on 07/11/2015 at Adishwar Electro world Rajajianagar bangalore - Bill number[protected] at price 11800 Rs. As part of the offer i was suppose to get additional panel. After repeated follow up and making number of calls to AO smith as well Adishwar still i am not getting it. Now they want me to pay additional 300 RS to get this panel. Till now i would have spent 200rs call charge. They are cheating the customer on the offer provided. Customer service can't help us and they don;t have clue.

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Oct 11, 2016

Complaint marked as Resolved

AO Smith customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

AO Smith Customer Care's response Dear Customer,

We request you to kindly provide earlier case number or your mobile number to fetch your data from system, we will surely support you. Please mail your details to [protected]@aosmithindia.com mail ID.

Thanks & Regards,
AO Smith Customer Care Team.

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Comments

sobhanrao

from Indore, Madhya Pradesh

Purchased 10 litres ao smith geyser from avon enterprises, supela, bhilai on dated 25.12.2016 serial no.: hse-sas-010, b[protected]

their is water leakage from cold water inlet pipe valve section during installation.

Kindly depute your engineer for the same.

Rgds,
sobhan rao, bhilai.

Raju kumar rajak

from Mundi, Madhya Pradesh

I purchased a geyser from reliance degital south avenue mall jabalpur . They delivered me old n 4 star rating geyser .but i was purchased 5 star rating . Perhaps this on is used geyser.i contac all concerning no one take it seriously.mai to thag liya gaya yar