[Resolved] AO Smith — water purifier replacement

Dhandapani Venkatraman

from Madurai, Tamil Nadu

Address:

DOOR NO.10, PLOT NO. 11 & 12, ANDAL NAGAR EXTENSION, ADAMBAKKAM, Near JK PROVISION STORE, CHENNAI 600088., Chennai, Tamil Nadu, 600088

I have purchased ao smith to z8 series water purifier through m/s vasanth & co, chennai on 11.09.2018. But the machine gives lot of problems and even after few attempts made to repair the leakage issue did not yield any solution. Now the water purifier leaks from multiple sides and no complete solution from the service side. Please replace the machine within the expiry of warranty period.

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Mar 18, 2020

Complaint marked as Resolved

RESLOVED

AO Smith customer support has been notified about the posted complaint.

Jul 22, 2019

Updated by Dhandapani Venkatraman D. Krithiga
PRODUCT SERIAL NO.IGRO10082RZBHNO

Verified Support

Jul 22, 2019

AO Smith Customer Care's response Dear Customer, Please let us know your registered case ID or contact number to address the concern.
you can also connect us through[protected] /[protected] or write to us at [protected]@aosmithindia.com for any query. Thanks

Jul 30, 2019

Updated by Dhandapani Venkatraman My registered mobile number is [protected]. Yourself may easily verify the details.
D. Krithiga