| Address: Villa No:66, Prime Meadows, Koushalya Colony, Bachupally, Hyderabad-500090 |
My Name is Srikanth Konka, I purchased AO Smith Z2 Pro and Serial Numer: B[protected] and purchased on 03/08/2025. I called your customer care team and technicians at least monthly once to resolve the issue. My issue is TDS CHANGES AUTOMATICALLY FROM 40 TO 150 TO 160 FOR 3VERY 35 TO 40 DAYS. Every time your technicians come and change either filter or membrane filter or some pipes, recently one guy changed Motor also, but no use. I don't understand what kind products you guys are selling. Such a worst product i never face this kind of issue on monthly basis with Kent earlier. The product which supposed to be ultimately good in home needs is water which is utter worst. When i call your agency for replacement, they would so many stories that this is the last time you try the service, everything will be perfect, No change at all, it's almost a year. Moreover these guys call frequently for Renewal of Annual Maintenance. You useless people [who manufacture these products], Think once, How water is essential, and Customers calling your customer care team every month, raising request, sharing locations to your technicians, waiting for them, drinking water at least for 10 days which is 160 TDS[Because we will notice that TDS changed only after drinking the same water for one week to 10 days after changed or any Kids got throat pain]. Need proper response. Otherwise, i will put your product on the Road infront of Bajaj Electrical who sold me, Writing this description.
No Thanks
Frustrated customer
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