Apollo Cradle — Harassment during IVF Treatment at Amritsar Branch

Recently We went for IVF Treatment at Appollo Cradle Amritsar Punjab since Appollo has a very good name in the field of Medical Treatment but we had a very poor experience with the service provided here . We went to consult the Doctor first and we were given the mobile number of a accountant to enquire about various packages provided. Our repeated calls went unattended since she was on leave and the hospital has no alternative accountant available in place of her . Then after 2-3 failed visits to the clinic she asked us to deposit 100000/- by cash for which we were not given any receipt or bill, we got receipt only on the day of treatment . The nursing staff available in the hospital is pathetic to say the least looks like they are working without any knowledge or experience since they don't know how much dose in the injection is to be given to the patient in case of an emergency. They dont know how to put cannula in the arm of the patient they tried it 7-8 times and put the patient under discomfort before surgery. They only speak in Punjabi which every patient won't understand. Our Original medical records and reports were lost during the operation procedure and we have to made to wait for 1 hour with the patient on the hospital gate for discharging since there is no coordination procedure available for discharging between the security, accounts and the treatment staff. We dont recommend this hospital to anyone just for sake of mental harassment which a patient has to suffer during her treatment.