Apollo Cradle — unprofessional behaviour of staff and no action on complaints

Address:

New Delhi, Delhi, 110019

The staff behaviour is very rude and unapologetic. First of all they cancelled appointment without information and when i complained rather than be apologetic they started giving excuse. I logged an official complaint and even after 2 weeks no response from admin department. When i asked front desk regarding the complaint status they don’t have any clue and told me to call after 2 days to check on status. When i tried to put a point that it’s their job to solve any grievance and why i need to follow it up, they had no mechanism to follow up. I told them i will be putting their feedback online, in response the reacted very badly and said do it as if they don’t care