Apollo Cradle — Worst hospital admin.. Nurse.. And everything else

Address:Gurgaon, Haryana, 12200

Please understand my psychological condition when in the first line i am writing, i would rather die on roadside like a dog than step in this hell of a place that you call a hospital ever again. I have tears in my eyes when i am writing this. I would send an email to everywhere that i can send i will do everything in my might to show the world what are you guys in reality…. Apollo friggin thieves and trude #.
My 62 year-old mother was admitted here for a uterus operation of two days in gurgaon sector 14. My sister and i took her there on our doctor’s suggestion (Great lady –wrong judgment) we are two girls taking care of our mother in this hell hole of… no working ac had to change room 4 times. The nurses did not come or answer requests (Language barrier they are from south of india but being nursing staff i was hoping at least they would be compassionate and would understand english but noooooooo). My mother has a big skin burn coz the loosers forgot to take out the ecg chip that you stick on chest. Imagine two days only and they drove us nuts... What would have happened had it would have been a lengthy procedure.
I wish and hope that a meteor falls on this place (Only the nurse and admin staff in). They harassed us so much that i cannot describe in words. At the time of billing i had to leave for office so my sister was alone with my mother. We had cards and were expecting that being associated with stupid apollo they would atleast can afford a machine. She was spoken badly to and rudely was taken in an ambulance to a different location hospital under supervision like criminals to make a payment as there machines were not working. We were humiliated looked down upon and questioned on why we want to take our own car for the payment. If there is karma. I swear you guys will pay dearly. I am so angry. Frustrated and helpless that i ever even though of coming here.

Smriti
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Apollo Cradle customer support has been notified about the posted complaint.
May 14, 2017
Updated by eti1208
Just to add what I meant was (great doctor-wrong judgement on hospital) the doctor's sweetness, professionalism and going longer than a mile self is what made us go through this nightmare. God bless her for being sucha sweet human.
Complaint comments 

Comments

Dear Ma'am, We are very sorry about the experience you had with us.
Request you to please share the UHID number along with your contact details so that we can look into the matter on priority. Thanks.
eti1208's [Complaint's author] reply, May 16, 2017
Thank you for getting in touch the UHIS number is ACD6/297308. And I am extremely sorry I am not comfortable to share my number here may I please request you provide an email id or contacg ghe number you have on papers at hospital.That is my sister's number.
Dear Ma'am, Request you to please mail the details to srijib.[protected]@apollocradle.com.
Thanks.
I just needed a scan appointment, at the Apollo cradle jayanagar location, I called the reception and tried booking the appointment she just rudely disconnected the call for asking if there was any other alternative slot for the scan apart from the timing she gave.

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