Apollo Cradle — Worst staff and admin services

Address:	560 011
Website:	www.apollocradle.com

I had been to Apollo cradle for a scan appointment. The worst possible thing about scans here is that it's only available between 12 pm to 1 pm and 2 to 4 pm. I wonder how working women should plan to make themselves available for such scans. I reached there at sharp 2 pm as the scan doctor could not be available in the first time slot. She happily arrived at 2.30 pm. The front office reception staff said that they have passed on my file to the concerned inside the scan area...while they had never done that. I waited from 1 pm to 2 pm, then 3 pm, then 4 pm and finally, i couldnt wait any longer after 5 pm. I kept telling the front desk receptionists to check again and again how many people were left. They kept sending all the walk in customers and kept my file pending. Everytime i checked, they only kept saying there is only 1 more left and then it is me. Finally out of frustration, when i went inside, i see a list where my name is NOT EVEN APPEARING. Checked with the scan doctor - she says - my file has not even reached her. I am waiting for 4 hours, without having my lunch and with so much water that i had drank as a pre requisite for any kind of scans, that it was a pathetic wait. When i check with the front office ladies, they just put their hands up. They charge exorbitant rates while their service is extremely PATHETIC. Even if you are dying of pain, dont bother to expect even an iota of concern. These are the WORST ever hospitals. For pregnant women - it's a nightmare. I wonder why people even bother to go to such places. When i wanted to complain in writing to the admin head, she had conveniently left for the day. Her name is Dr. Roopa and she is the most indifferent and least bothered to ensure her employees are kept in check. WORST PLACE FOR ANY SERVICE EVER. Photos of these negligent staff who dont care a rats for anybody!! I hope someday they will realise what good service is worth..