[Resolved] Apollo Hospital — complaint against apollo pharmacy | |||
Dear All, I want to Apollo pharmacy, Kolkata Em Byepass after a checkup from my doctor Sachin Varma on 8th Jan, 2018. I was prescribed SOTRET 10mg for a month but I had lot of issue after having the medicine . I had bought one month medicine considering I need to complete my course but my doctor advised not to have that . Today, 1st Feb I went to the hospital for my checkup and requested the pharmacy to change the medince n give me some other medince, they didn't take it back as I didn't have the BILL. This is ridiculous. I requested them to check their records that I have swiped the card with their batch no but they didn't respond n didn't even bother to check if something can be done . Rather they started to questme if I did a purchase for a product n didn't have a bill to change . I can show you wherre it can happen if you show it in bank statement . I would just rewind if this medicine can be changed . These medicines will be a waste for me . And I would also request you people to charge em Byepass, kolkata pharmacy for this misbehaving nature Thanks Namrata [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Apollo Hospital customer support has been notified about the posted complaint. | |||
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Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number APOLD-06 in your mail to enable us to address your concern on priority.
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