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Apollo Hospital — Improper duty during Covid vaccination and behaviour

Dear sir/mam

It is with high regret I report the Improper duty and unprofessional behaviour shown by the PRO (incharge-Mr Babu) at Apollo Main hospital located in Trichy. My daughter got vaccinated on June 9 and the Vaccination team has failed to update the same in COWIN/MoH. When my wife and daughter visited them and contacted on June11, they were poorly responded. The PRO defended his negligence and showed rude behaviour. I have never seen such an improper behavior earlier in any good private hospital. Our experience for vaccination at Apollo Perungudi is so organised. The PRO issued a new Vaccination confirmation on June 11 and it is a violation on the part of hospital ( giving detail on a wrong date). I will submit all documents by email to The Chairman, Apollo group.
I request you to give a stern warning for those who are not delivering the duties properly.
Moreover, it is highly unprofessional to show rude behaviour to two women to cover the mistakes.
I am ready to provide all details.
My contact email: [protected]@gmail.com
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Dear Sir,

Warm greetings from Apollo Specialty Hospitals – Trichy

This is further to the discussion we had through telephone with you on 12th of Jun’2021.

We will help you to get vaccinated at your convenient time on 26th June 2021.

Let me take this opportunity to thank you for taking your valuable time to share your feedback with us.

Your feedback is a matter of great concern to us. We are extremely sorry for the inconvenience suffered by you in our hospital. We apologies for the inconvenience caused in this regard.

We are always upgrading our services to offer better quality service to our patients and your complaint is a matter of great concern to us. In the meanwhile, please be rest assured that we would go through all aspects and take necessary action to see that it is not repeated.

We will continue our efforts to take maximum care for all the patients and certainly maintain our standards and spare more effort to constantly keep improving the standards.


We once again thank you for your detailed feedback.

We wish you and your family the very best of health & happiness.

Assuring you of our best service always.

With warm personal regards,
For Apollo Speciality Hospitals, Trichy


Mr.Sangeeth
DGM Operations
[protected]

Mrs. Sharmila
Guest Relations
[protected]
Dear Sir,

Warm greetings from Apollo Specialty Hospitals – Trichy

This is further to the discussion we had through telephone with you on 12th of Jun’2021.

We will help you to get vaccinated at your convenient time on 26th June 2021.

Let me take this opportunity to thank you for taking your valuable time to share your feedback with us.

Your feedback is a matter of great concern to us. We are extremely sorry for the inconvenience suffered by you in our hospital. We apologies for the inconvenience caused in this regard.

We are always upgrading our services to offer better quality service to our patients and your complaint is a matter of great concern to us. In the meanwhile, please be rest assured that we would go through all aspects and take necessary action to see that it is not repeated.

We will continue our efforts to take maximum care for all the patients and certainly maintain our standards and spare more effort to constantly keep improving the standards.

We once again thank you for your detailed feedback.

We wish you and your family the very best of health & happiness.

Assuring you of our best service always.

With warm personal regards,

For Apollo Speciality Hospitals, Trichy

Mr.Sangeeth

DGM Operations

[protected]

Mrs. Sharmila

Guest Relations

[protected]

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