Apollo Hospital — medical negligence and

Address:

Indraprastha Hospital, Sarita Vihar , Delhi, New Delhi, Delhi

I am Anesthetist for the last 25 years and i am shocked to see the unprofessional behaviour of doctors in Apollo Hospital, Delhi, India .
As a doctor, i could save the hand of my father but cant imagine how many patients are dying or suffering because o[censored]nethical and unprofessional behaviour of doctors .
My Father had chest pain and we rushed to Apollo Hospital, Sarita Vihar, Delhi and as per my colleague advice, I admitted my father under Dr Vipul Roy ( Senior Cardiologist ) in apollo . Next day, my father had angiography and angioplasty was done by Dr Vipul Roy and according to him, everything is fine .
My father was shifted to CCU after that . After an hour, sister from CCU called me and asked me to come urgently in CCU . I rushed to CCU and found that my father was screaming in pain and was little violent ( Under anesthesia effect ) and asking to pass urine. I was shocked to see that there was no doctor in CCU at that time and they called me for the violent behaviour of my father immediately post angioplasty . I shouted for help and asked for doctor to come . At the same time, i asked to check the temeperature of my father as there was no doctor . My father was severely hypothermic ( 35 degree ), and he passed urine on bed as there was no help for him to pass urine . I notices bluish discoloration of hands and i asked sister to call doctor as my father was in severe pain . I HAVE ATTACHED PHOTO WITH THIS MAIL .
CCU doctor came after 15 minutes and they were discussing on phone what tp do ? I requested to open the dressing and when they opened it, they found the ist degree burn of whole left hand . I WAS SHOCKED AND TERRIFIED AS THE WHOLE PALM WAS LOOKING LIKE NECROSED. They asked me to leave the CCU . After few hours, i found that they have called vascular surgeon for help . When i asked about the hand, doctors didnt tell me anything stating that this is the first case in his career . I am shocked to see - 1) IN CCU, pattients relatives were called to calm dowm patients, not doctors, 2) Doctors didnt inform me about the complication and hiding everything .
Next day, my father was shifted to the ward with the burnt hand and advised for burn dressing for a month . MY FATHER AND ME WERE VERY BADLY MENTALLY AND FINACIALLY DISTURBED ( i am doctor and cant imagine how lay person are going through ) . After shifting to ward, i didnt find any doctor and when i asked sister about doctors, she told that noone will come and doctor will come if there is emergency . Again shocked to see that patient is coming from CCU to Ward with some IATROGENIC COMPLICATIONS, and there is no doctor around to check the basic vitals .We paid the huge sum of money for nothing .
After 3 days, at the time of discharge, i was again shocked to see that there was not mention of any hand complication . When i called doctor, he asked me to take it after a week as he left to Mumbai for a meeting. I refused to leave the hospital without proper discharge summary ( As a doctor, i know the importance of it ) . Doctor Vipul Roy called me on my mobile and asked me what to write ?( A doctor is asking patient relatives what to write in discharge summary --im shocked again ).
Anyhow, he just asked his juniors to write few lines about hands and my father and others asked me to leave this matter . When i reached home, i was surprised to see that the dischrge summary was changed and nothing was mentioned about the complication ( I have all the pictures of post angioplasty complication with me ) .When i called doctor, he promised me to give me in 2-3 days . When we met the doctors, he advised my father to cover the hand ( may be to avoid anyone to see this complication ) and advised for dressing at home that we are doing with our money .
As a doctor, i didnt complained but there were serious medical negligence /errors that could lead to mortality of other patients .
We ( My father and our family ) are suffering from severe mental trauma and even we are losing money out of this dressing at home . We complained to Apollo but there is no reply .
Few medical negligence --
1) Relative was called inspite of doctors in CCU to manage patient .
2) We were not told still why there was burn of the whole left hand post angioplasty .
3) Why there is no doctor in the ward and noone comes inspite of calling many times .
4) How can discharge summary be changed and why there is no mention of this complication ?
This errors are serious and avoidable and these can lead to mortality and morbidity of other patients .
We Need justice of our sufferings and trust on you.