[Resolved] Apollo Hospital — Security deposit not refunded

suraj21

from Lucknow, Uttar Pradesh

Address:

Indore, Madhya Pradesh, 452010

Hi, Mother was admitted in Apollo Rajshree Hospital, Indore on 10th August-15 & discharged on 11th Aug-15. As it was cashless and as per the Hospital policy I made a security deposit of 5000 Rs which was supposed to refund post 60 days. Now it's been 6 months I'm continuously taking follow up from last 4 months with TPA but each and every time they assure me it will get processed in next 10 days. It's really unbelievable that such a big brand intention seems dicey in money matters.

Hope after this complaint my issue will get resolved and the amount will get refund asap
Patient Name - Sharda Balagopalan

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Dec 17, 2016

Complaint marked as Resolved

Apollo Hospital customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2016

Apollo Hospital Customer Care's response Dear Sir, Kindly share the complete details along with patient's UHID number and your contact email address so that we can help accordingly. Thanks.