Apollo Hospital — worst situation of safety in apollo hospital gandhinagar

Sir, on 02.10.2018 from 09.00 hr to 12.45 hr, i was in apollo hospital gandhinagar. During this whole period, i was under cctv surveillance. About 11.45 hr my samsung mobile galaxy a6 imei no. [protected] was stolen from pocket of my t-shirt at emergency counter. After 15 to 20 minutes when i knew about this incident, i report to security room immediately during checking of cctv footage, i see a suspected person in these cctv footage and told to security but they not do anything. I went to 03.10.18 and 04.10.18 to hospital and meet with security but no clue was found about my stolen mobile and thieves. It is strange that my valuable mobile was stolen under cctv surveillance at sensitive area of hospital like emergency but no action was taken by hospital security. It shows that hospital is careless about security of patient and their goods. It is shameful to the hospital. It also shows that hospital security employees are untrained and unprofessional and not capable to give security to patient and their goods. You are requested please take suitable action immediately in this regard.