Apollo Munich Health Insurance — cashless policy rejected due to unknown reason

Address:

Chandigarh, Punjab, 160036

I have a health policy from apollomunich (Policy id
111400/11119/aa00552599,) on the name of mr. Gulshan kumar

Recently on 23rd august, 2017 my wife mrs anju arora was suffering from high fever and cough and we went to max hospital. She is in ventialtor from the first day in very critical condition as doctor said she is suffering from high level namunia.

As we have filled the form for claim in max hospital but after few hours we got message from apollomunich that our cashless policy has declined. So we called to our agents i. E mr rahul sharma. He answered to us that we have not mentioned to him about the problem of bp and thyroid, so that's why our policy has been declined.

But we have mentioned to agent about our problem of bp and thyroid. But he does'nt mentioned in our policy.

It is my humble request you to please solve my query.

Hope you may see the matter.

Yours faithfully

Gulshan kumar
[protected]