[Resolved]  Apollo Munich Health Insurance — Claim Declined

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New Delhi, Delhi

I have a health insurance policy with Apollo Munich Since June 2013. On 1st December, I accidentely fell down. I rushed to MGS, Punjabi Bagh Hospital to emergency ward where I got advised for orthopadic doctor. In the meanwhile X-Ray was taken. Doctor came and found fracture in left leg ankle. He covered by left with raw plaster and said to come again after 5 days to re-plaster. I visited again and my leg cover with plaster for 2 months. I applied for claim and Apollo Munich declined it by saying it is not fracture but just alignment. However it is very clear in doctor prescription and X-Ray that it is fracture. I send email to them did not get any responses and now they stop responding to my emails. Can you help me in this ?