Apollo Munich Health Insurance — policy claim rejected without any appropriate reason

Address:	Hanumangarh, Rajasthan, 335501
Website:	www.apollomunichinsurance.com

I am the holder of apollo munich health insurance policy from last 5 years and i have never been claimed anything before in my policy and for this reason every year i had got bonus from apollo munich health insurance company so that in future i can claim my treatment easily but in this current year 2018 i had suffered from "pancreatitis with uti with septicemia with hypothyroidism" which i have been diagnosed and after my treatment i have contacted apollo munich health insurance company's gurugram head office but they didn't responded properly.
In 2014 when i had took this policy the company's agent had verified all my documents and after all the formalities they have provided me this policy. And at the time of policy inception in 2014 i had no previous record of chronic obstructive airway disease (Coad) and hypertension which they have claimed in their rejection mail that i had been a victim of coad since 4-8 years but presently also i am not a victim of this disease and also my doctor has not given me any hypertension pills.

My policy number: 110103/11051/aa[protected]
Policy holder name: ajay kumar chachan

Contact details: [protected]@gmail.com
M. [protected]