[Resolved] Apollo Pharmacy — cheated by apollo pharmacy person, worst service done by apollo | |||
On 6 june 2018, 8:42pm i bought a medicine from apollo net amount is 355rs, i want to pay through phonepe, i told my mobile number which is linked with phonepe app and your employe send me a link to pay then only i pay like this so many times i paid in apollo mostly i paid through phonepe only but this time he said i didn't generate otp, signal is not there some stupid reason he said and he forced me to pay money again for the same medicine which i bought. What the hell is this? I believe on your pharmacy but you people are cheated me for one medicine you charged me double amount. First time i paid through phonepe amount was deducted and transaction was successful. Second time apollo pharmacy employee amarnath reddy forced me to pay the bill by cash or card. He only didn't generate otp, while paying the amount also he didn't tell anything, He only done mistake then again he ask me to pay again What the stupid service it is? I never seen such a lazy fellow in my life. How did you give job to him, i didn't know? I want my money back instantly. Your employe done the mistake and am suffering here. What is this? This is the way to treat with customer. My transaction id is C1806062042186244697115. Order id :[protected] Date : 6 june 2018. Message: bill not generated? Please give cashier this transaction id918710011155712204218. Clearly this message give by phonepe but he doesn't know how to give complaint and get back the money. Instead of him am suffering here. I went again 10:30pm for asking he raised a complaint or not but before he told me i will raise a complaint you will get back money within 3 days but when i went to 10:30pm simply sitting so lazily. I asked for a complaint the slowly lazily he answering no wait i will call then he will call and tell the details, but in the same shop remaining people are also there previous time also this happen like this they just ask me the transaction id. But this fellow ask to do the double payment. I don't want to listen any reason, i want instantly resolution for this I want my money back right now. Your employee name is amarnath reddy And his number is[protected]. I hope you people not to test my patience's. This is not my mistake, but am suffering i didn't listen any reason. I want my money just. Find the below uploaded attachments. Was this information helpful? | |||
Jul 12, 2018 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 Apollo Pharmacy Customer Care's response We have made a note of the details. Our official will get in touch with you.
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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