Apollo Pharmacy — issues with order submission post payment on the ask apollo application

Apollo Pharmacy — issues with order submission post payment on the ask apollo application

R rahul.katikineni from Hyderabad, Telangana

I tried placing an order for medicines on the mobile application a couple of times on saturday, 22nd february but the order did not go through post successful payment via paytm. An amount of rs. 476.80 had been deducted both the times and the order failed with an error post the payment page. Request you to please check and initiate a refund appropriately. I am attaching the paytm payment receipts for your reference. +2 photos Was this information helpful? No (0) Yes (0)
Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Mar 24, 2020 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you. Verified Support Mar 26, 2020 Apollo Pharmacy Customer Care's response Apologize for the inconvenience caused. We request you Order Details or Phone number send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster. Mar 28, 2020 Updated by rahul.katikineni I am unable to view the email id. I had already sent a mail to [protected]@apollopharmacy.org with the details on 25th February and am still waiting for a reply. You can contact me on [protected].
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