[Resolved]  Apollo Pharmacy — misbehaviour with customers at dondaparthy visakhapatnam

Address:

Visakhapatnam, Andhra Pradesh, 530027

East coast railway, visakhapatnam directs its patients to take medicines from apollo pharmacy which are not available in railway hospitals as per the contract agreement. I am taking medicines since last one year from apollo pharmacy, dondaparthi junction, visakhapatnam[protected] regularly viz., valaparin, liofen, lamitor, zonicep, etc. For my child. But always they give few medicine as balance. Few months back i requested to keep sufficient medicine with them since this medicine is required lifelong since i live far away from hospital. Today also they again given a memo to take balance medicine for which i cannot come from 100 kms. When i asked this, mr. Raju, salesman replied rudely and said that they are collecting only 50% of cost from railways and there is no profit in them. So, i have to come from 100 kms to collect the medicine or else advised me to purchase medicine from other shop. I will give a written complaint to railways to opt some other medical shop. But such type of behaviour with patients is unwarranted and humiliating.
P. Vijaya kumar